Guests
All properties in Volcano, Hawaii, United States of America

Volcano Hale

Mountain guesthouse within easy reach of Hawaii Volcanoes National Park

  • Free WiFi and free parking
From
S$172

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Volcano Hale
  • Volcano Hale
  • Basic Room (Volcano Hale) Shared bathroom - Shared kitchen
  • Basic Room (Volcano Hale) Shared bathroom - Shared bathroom
  • Volcano Hale
Volcano Hale . Image 1 of 37.
1 / 37Volcano Hale
19-3950 Keonelehua Avenue, Volcano, 96785, HI, United States of America
7.4.Good.
  • The bottom floor shower went from cold to scalding hot. We could not figure out how to…

    Jan 13, 2022

  • I have stayed at the Volcano Hale many times and it has always been a very consistent,…

    Nov 1, 2021

See all 112 reviews

Official standards

This property advises that it adheres to COVID-19 Health & Safety Standards (Hawai'i - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 5 smoke-free guestrooms
  • Near the beach
  • Business center
  • Garden
  • Lobby fireplace
  • Communal living room

Feel at home

  • Cribs/infant beds (surcharge)
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Free toiletries

What’s around

  • Hawaii Volcanoes National Park - 30 min walk
  • Cooper Center - 10 min walk
  • Volcano Garden Arts - 21 min walk
  • Volcano House - 2.8 mi / 4.4 km
  • Kīlauea Visitor Center - 2.7 mi / 4.3 km
  • Volcano Art Center and Gallery - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Basic Room (Volcano Hale) Shared bathroom

What’s around

Landmarks

  • Hawaii Volcanoes National Park - 30 min walk
  • Cooper Center - 10 min walk
  • Volcano Garden Arts - 21 min walk
  • Volcano House - 2.8 mi / 4.4 km
  • Kīlauea Visitor Center - 2.7 mi / 4.3 km
  • Volcano Art Center and Gallery - 2.8 mi / 4.5 km
  • Sulphur Banks - 3.1 mi / 4.9 km
  • Kilauea - 5.6 mi / 9 km
  • Steam Vents & Steaming Bluff - 3.5 mi / 5.6 km
  • 2400 Fahrenheit Art Glass - 4 mi / 6.5 km
  • Volcano Golf and Country Club - 4.3 mi / 6.9 km

Getting around

  • Hilo Intl. Airport (ITO) - 42 min drive
map
See on map
19-3950 Keonelehua Avenue, Volcano, 96785, HI, United States of America

At a glance

Size

  • 5 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Microwave in a common area
  • Refrigerator in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1912
  • Garden
  • Picnic area
  • Fireplace in lobby

Accessibility

  • Handrails in stairways

Languages Spoken

  • English

In the room

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for USD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is licensed under an applicable law.Property Registration Number STVR-19-364025/NUC-19-1547

Also known as

  • Hale Chalet Kilauea Collection
  • Volcano Hale
  • Volcano Hale Volcano
  • Volcano Hale Guesthouse
  • Volcano Hale Guesthouse Volcano
  • Volcano Hale The Chalet Kilauea Collection
  • Hale Chalet Kilauea Collection B&B
  • Volcano Hale Chalet Kilauea Collection
  • Volcano Hale Chalet Kilauea Collection B&B

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Volcano Hale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Eagle's Lighthouse Cafe (15-min walk), The Rim (2.9 mi), and Uncle George's Lounge (2.9 mi).
  • Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like a picnic area and a garden.
7.4.Good.
  • 8.0.Very good

    Volcano hale

    Nice quaint hotel near Volcano Nation Park. All the necessities of life were provided. Would stay there again.

    David, Family trip, Feb 8, 2014

    Verified Hotels.com guest review

  • 8.0.Very good

    Charming and characterful

    This is a heritage building surrounded by semi tropical gardens. Bedrooms are small but adequate but share a bathroom, not a problem for two nights with considerate neighbours. There is a communal room with a kitchen, useful if you arrive late. Fellow travellers are young couples and families. The situation is very convenient fo the Volcanoes National Park, five minutes away so seeing the park at night is easy. Restaurants are nearby. We loved staying here.

    Caroline, Other trip, Dec 20, 2014

    Verified Expedia guest review

  • 8.0.Very good

    very cozy, liked the convenience of communal kitchen, meeting fellow travelers. it was a very price worthy. great location for exploring the volcano. Though they should ask guests on the upper floor to tread lightly as the NENE room is partially below the stairwell. Thue continental breakfast at $6.00 p/p is adequate, but nothing special. The staff is friendly and helpful. The kitchen and common areas were kept neat and clean and well equiped..

    Joanne and Bob E, Other trip, May 24, 2014

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient, clean, quiet

    Family trip, Nov 2, 2012

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved it, very nice.

    Great room & service. Truly hospitable. Friendly staff. Nice surroundings. Will stay again.

    Marianne, Other trip, Apr 29, 2013

    Verified Hotels.com guest review

  • 10.0.Exceptional

    super cute

    Quaint little room in house surrounded by rainforest. Pluses include kitchen privileges, extra blanket & pillow and humidifier & fan. Negatives: must purchase coffee and I wasn't told about afternoon tea when I checked in.

    J, Other trip, Jan 27, 2013

    Verified Hotels.com guest review

  • 8.0.Very good

    Great

    Very nice welcome with a free yummy local coffee, room was Cosy, clean and comfy. excellent stay. Only complain was that the room was located beneath aome stairs therefore ir t was a bit noisy..but not that bad if you dont have a light a sleep..

    Other trip, May 25, 2014

    Verified Expedia guest review

  • 8.0.Very good

    A different but fun experience

    If you are accustomed to to standard chain hotels this may not be the place for you. Lovely 1912 Hawaiian home offers private rooms small but adequate and shared bathrooms (updated and lovely), kitchen and living area. You can be as friendly with the other guests as pleases you. Inexpensive and very close to the volcano national park. Beautiful grounds. I really enjoyed our stay.

    Kathleen, Other trip, Aug 7, 2014

    Verified Expedia guest review

  • 2.0.Poor

    Unexpected Disastersville

    Book 8 months in advance expect worst room. Cramped, under stairs and kitchen. Room same size as bed, with no space for chair, table or clothes closet. Very noisy 24/7. Noisy de-humidifiers everywhere . Shared kitchen and fridge - your food vanishes. Shared shower/toilet room, another 3 flights up stairs. Not posted as not en-suite etc. Not hotel, hostel with carpets. Outer doors left unlocked as reception miles away, and guests couldn't be bothered. Very forgettable week, akin to all bad travel experiences of 50 years clumped together.

    Other trip, Nov 6, 2011

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall experience.

    The accommodation is very clean and comfortable. There are 3 bathrooms so no waiting to use the bathroom.

    Christine, Other trip, Sep 3, 2014

    Verified Expedia guest review

See all 112 reviews