Skip to main content.
All properties in Natales, Chile
1 room, 2 adults
Hostal

Hostal Alcazar

3-star3 stars
Manuel Balmaceda 722, Natales, Magallanes, 6160000, Chile

3-star hostal in Natales with restaurant and bar/lounge
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Decent stay for the price. Only downside is that soundproofing was bad. You can hear the…Oct 19, 2018
  • Nice, simple, clean place close to the bus station. Very basic breakfast included. Mar 3, 2020

Hostal Alcazar

from S$62
  • Single Room
  • Quadruple Room, Private Bathroom
  • Double Room, 1 Double Bed (Habitacion doble 1 cama)
  • Double Room, 2 Twin Beds (Habitacion doble 2 camas)
  • Family Triple Room (Habitación Triple familiar)
  • Triple Room, 3 Twin Beds (Habitacion Triple 3 camas individuale)
  • Family Room (Habitacion familiar (5 personas))
  • Standard Shared Dormitory, 1 Twin Bed, Private Bathroom, Ground Floor

What’s around Hostal Alcazar

Landmarks

  • Heart of Natales
  • Plaza de Armas - 16 min walk
  • Museo Histórico - 18 min walk
  • Puerto Natales Casino - 19 min walk
  • Costanera - 26 min walk
  • Mirador Cerro Dorotea - 27 min walk
  • Cerro Dorotea - 14.2 mi / 22.8 km
  • Mylodon Cave Natural Monument - 16.6 mi / 26.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 18 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited

  • Free offsite parking nearby

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Sleep well
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • Individually decorated
  • Separate dining area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant alcazar - This family restaurant specializes in pizza and serves breakfast, lunch, and dinner. A children's menu is available.

Hostal Alcazar’s small print

Also known as

  • Alcázar Hotel Puerto Natales
  • Chile
  • Aisen Region
  • Hostal Alcazar Hostal
  • Hostal Alcazar Natales
  • Alcazar Hotel Puerto Natales
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Hostal Natales
  • Alcázar Puerto Natales
  • Hostal Alcazar Hostel Puerto Natales
  • Hostal Alcazar Hostel
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Natales
  • Alcazar Natales
  • Hostal Alcazar Puerto Natales
  • Alcazar Hotel Puerto Natales

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of CLP 16.000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hostal Alcazar

  • Does Hostal Alcazar offer free cancellation for a full refund?
    Yes, Hostal Alcazar does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Hostal Alcazar?
    Yes. Parking spots may be limited.
  • Are pets allowed at Hostal Alcazar?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hostal Alcazar?
    You can check in from 1:00 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hostal Alcazar?
    Yes, Restaurant alcazar offers pizza. Nearby restaurants include Cafe Kaiken (6-min walk), Base Camp (7-min walk), and Cangrejo Rojo (7-min walk).
  • Is airport shuttle service offered by Hostal Alcazar?
    Yes, an airport shuttle is available. The charge is CLP 16.000 per vehicle roundtrip.
  • Is there an onsite casino at Hostal Alcazar?
    No, this hostal doesn't have a casino, but Puerto Natales Casino (19-min walk) is nearby.

Recent reviews

Very good 8.0 From 38 reviews

Exceptional 10.0
Check in was great and the property was located 5 minutes from the bus termial. Bonus was the restaurant on the ground floor, which came in super handy when I checked in at 22:00. Thanks team :)
Mike, au1 night trip
Good 6.0
Thin wall. Fortunately, I had ear plugs.
Christopher, us3 night trip
Very good 8.0
Classic hostel stay, located over a pizza parlor
Hostal Alcazar was exactly what we needed to be, and then a little more. Pros: We had our own bathroom, breakfast was included, and we felt safe. Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown. Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.
Jonathan, us2 night trip with friends
Exceptional 10.0
Nice stay
Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.
Jason, us1 night romance trip
Exceptional 10.0
I had trouble with my credit card, the staff were fantastic whilst i sorted it out. The rooms are clean, spacious, and the property is in walking distance to the main shopping area. The restaurant is also fantastic! Highly recommend!
au1 night trip
Very good 8.0
A stop before and after Torres Del Paine
I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.
Craig, us1 night trip
Good 6.0
Good for one night
This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.
Simon, gb2 night romance trip
Good 6.0
The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.
Gary, gb2 night romance trip
Exceptional 10.0
All staff is very friendly and helpful. Will do almost anything to make your trip everything you want. Truly excellent restaurant on site. Great wine and food. One of best restaurants in town. Puerto Natales was very windy some days and pretty cold also a few days. But I like that. Go for the experience.
Robert, us5 night trip
Very good 8.0
Excellent location! Walking distance to bus terminal for intercity services.
us2 night family trip

Hostal Alcazar