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1 room, 2 adults

Hotel Helgoland

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Kieler Strasse 173-177, Hamburg, HH, 22525, Germany

3.5-star hotel with bar/lounge, near Theatre Neue Flora
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • goodOct 31, 2019
  • Good service from staff but room was very hot despite cool weather outside and traffic…Oct 9, 2018

Hotel Helgoland

from S$117
  • Single Room
  • Double Room
  • Standard Room, 2 Twin Beds

What’s around Hotel Helgoland


  • In Eimsbuettel
  • Hagenbeck Zoo - 37 min walk
  • Trabrennbahn Hamburg Bahrenfeld - 44 min walk
  • Botanical Gardens - 2.4 mi / 3.9 km
  • Fish Market - 2.5 mi / 4 km
  • Barclaycard Arena - 2.7 mi / 4.3 km
  • Volksparkstadion - 2.7 mi / 4.4 km
  • St. Michaelis Church - 2.8 mi / 4.5 km

Getting around

  • Hamburg Airport (HAM) - 18 min drive
  • Langenfelde Station - 9 min walk
  • Diebsteich Station - 11 min walk
  • Holstenstraße Station - 23 min walk
  • Osterstrasse U-Bahn - 12 min walk
  • Lutterothstrasse U-Bahn - 15 min walk
  • Emilienstrasse U-Bahn - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 1:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1983
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Hotel Helgoland’s small print

Also known as

  • Helgoland Hamburg
  • Helgoland Hotel
  • Hotel Helgoland
  • Hotel Helgoland Hamburg
  • Hotel Helgoland Hotel
  • Hotel Helgoland Hamburg
  • Hotel Helgoland Hotel Hamburg


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Rollaway beds are available for EUR 26 per night

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Cribs/Infant beds are available for EUR 10 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Helgoland

  • Does Hotel Helgoland offer free cancellation for a full refund?
    Yes, Hotel Helgoland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Helgoland?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Helgoland?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Helgoland?
    You can check in from 1:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Helgoland?
    Yes. Nearby restaurants include Due Baristi (6-min walk), Pastelaria Transmontana (6-min walk), and MAY (6-min walk).
  • Is there an onsite casino at Hotel Helgoland?
    No, this hotel doesn't have a casino, but Casino Esplanade (7-min drive) is nearby.
  • What is there to do at Hotel Helgoland and nearby?
    Recommended spots to visit include Hagenbeck Zoo (1.9 mi) and Trabrennbahn Hamburg Bahrenfeld (2.3 mi), along with Botanical Gardens (2.4 mi) and Fish Market (2.5 mi).

Recent reviews

Good 7.8 From 30 reviews

Very good 8.0
Überaus freundliches Personal. Sauberkeit des Hauses. Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Roland, de1 night family trip
Very good 8.0
Value and price are in line. I would go again.
Good place. Value and Price are synced.
Morten, dk1 night trip
Very good 8.0
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Fritz, dk2 night family trip
Very good 8.0
Etwas altbacken, aber insgesamt ok
Etwas altbacken, aber insgesamt ok
Roland, de1 night business trip
Good 6.0
Rummet borde renoveras
Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Andreas, se2 night trip
Very good 8.0
Godt hotel
Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Peter Dam, dk2 night trip
Very good 8.0
Bra Hotell
Helt ok rom i forhold til prisen. Fin beliggenhet
thor-erik, no1 night trip
Very good 8.0
No tenía aire acondicionado, un desayuno excelente, parqueo, buenas atenciones y buen precio
Leónidas, es1 night romance trip
Exceptional 10.0
Bra hotell, men usentralt.
Hotellet var bra, men usentralt. Fine og rene rom, og generelt gode fasiliteter, til en god pris.
anders, no1 night trip
Good 6.0
Für eine Nacht ausreichend, aber nichts Besonderes
Wir konnten schon vor 13 Uhr ins Zimmer, das war super! Das Zimmer an sich ist altbacken, und gerade bei wärmeren Temperaturen relativ unangenehm, da es sich sehr aufheizt. Mot offenem Fenster schlafen ist aufgrund der anliegenden Bundesstraße ausgeschlossen. Während der Nacht gab es Geräusche aus der Wasserleitung, die man nach einiger Zeit aber ignorieren konnte. Die Lage ist recht abgelegen, aber noch akzeptabel. Alles in allem vernünftig, aber keine Empfehlung. Wer im Voraus plant, bekommt für den Preis vermutlich Besseres.
Megalodon, de1 night trip

Hotel Helgoland