Soho Hotel Auckland

Hotel is brand new and modern, room looks great and bed is comfy. Poor noise isolation though so you hear everything happening on the road and even the hallway so I think best option is to ask for rooms not facing the road or freeway. Gym is amazing for a hotel gym, have everything you need. Staff was great but we didn’t benefit any VIP offers even after I asked. But would definitely recommend, for travelers it has a 24/7 laundromat 3minute walking distance from the hotel. Parking is very limited.

Really enjoyed my time here. Room was clean, had a great view and a nice little balcony! Staff were very nice and had an easy check in. Only downside was a house across the road had an event on and had taken up all street parking, they had also taken up all of the free motel parking so I had to pay an extra $50 to park outside the motel.

Within 2 minutes of being in the room, my friend slipped on the floor and hurt her shin. I running to her almost slipped as well. The floor had cleaning streaks and was extra slippery all over. I called for an ice bucket to ice her leg, they offered to mop the floor again but I asked to give my friend time to ice her leg and relax first. I went to take a shower and almost fell in the shower as it was also extremely slippery. The tv was pixelated as we tried to watch a game and relax. The lobby was all marble flooring and the ceiling was leaking also making it another slippery hazard. We decided to leave after 3hrs. I asked for a refund and the front desk told me to contact my booking site despite the many times I was almost hurt and my friend was injured.

The hotel was nice, the food was outstanding in Tiger for dinner could not fault. Staff were friendly, helpful and welcoming. Unfortunately, expedia showed the room i reserved as a excutive suite with features of a furnished balcony. I received a room with no balcony and window that had the meditation area directly on the other side. I informed staff i was not comfortable with that room and others being able to see directly in. They were responsive with a downgrade to another room. It did have a balcony and bath but not the suite i had looked forward to. I was offerred complimentary breakfast for my stay which i appreciated and understood the staff on could only offer that solution and appreciated their apology. I do believe they were looking into the website to correct that information so others did not have the sane experience.