Hotel HSM Reina del Mar

Photo gallery for Hotel HSM Reina del Mar

Primary image
Beach nearby, white sand, sun loungers, beach umbrellas
Beach nearby, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Hotel HSM Reina del Mar

Hotel HSM Reina del Mar

3.0 star property
3-star hotel with outdoor pool, near El Arenal Beach

7.4/10 Good

163 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front desk safe
  • Multilingual staff
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • El Arenal Beach - 9 min walk
  • Playa de Palma - 1 min drive
  • Paseo Maritime - 18 min drive
  • Plaza Espana - 23 min drive
  • Cathedral of Santa Maria of Palma - 18 min drive
  • Cala Mayor Beach - 24 min drive
  • Porto Pi Centro Comercial - 26 min drive
  • Port of Palma de Mallorca - 27 min drive
  • Puerto Portals Marina - 31 min drive
  • Palma Nova Beach - 31 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 13 min drive
  • Marratxi Poligon Station - 14 min drive
  • Es Caülls Station - 15 min drive
  • Marratxi Station - 16 min drive

About this property

Hotel HSM Reina del Mar

Hotel HSM Reina del Mar puts you 0.5 mi (0.8 km) from El Arenal Beach. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a terrace are other highlights. Fellow travelers say good things about the pool and helpful staff.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • Beach nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 28-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Does Hotel HSM Reina del Mar offer free cancellation for a full refund?
Yes, Hotel HSM Reina del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel HSM Reina del Mar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel HSM Reina del Mar?
Yes, there's an outdoor pool.
Are pets allowed at Hotel HSM Reina del Mar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel HSM Reina del Mar?
Sorry, there's no onsite parking at Hotel HSM Reina del Mar.
What are the check-in and check-out times at Hotel HSM Reina del Mar?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel HSM Reina del Mar?
No, this hotel doesn't have a casino, but Mallorca Casino (25-min drive) is nearby.
What is there to do at Hotel HSM Reina del Mar and nearby?
Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Hotel HSM Reina del Mar also has an outdoor pool.
Are there restaurants at or near Hotel HSM Reina del Mar?
Yes, there's an onsite restaurant. Nearby restaurants include Tutti (4-min walk), Piccolo Sogno (5-min walk), and Varadero (5-min walk).
Does Hotel HSM Reina del Mar have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel HSM Reina del Mar like?
Hotel HSM Reina del Mar is a short 9-minute walk from El Arenal Beach and 9 minutes' walk from Playa de Palma. The local area is walkable and popular for its beaches.

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Adrian, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient stay
Good experience, close to the beach, very good breakfast and dinner.
Constantin E, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant Hotel
It suited us but may not suit younger people
James, 7-night trip
Verified Hotels.com guest review

6/10 Good

Or party people
Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Paulius, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay at Hotel HMS Reina del Mar
Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Leoni, 7-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

4/10 Fair

Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
sibir49, 3-night trip
Verified Expedia guest review

8/10 Very good

Very good hotel.
Very clean, close to the beach, the staff are excellent and vary helpful made our stay there very pleasant. I recommend that people try this hotel.
Andreea, 7-night trip
Verified Expedia guest review

8/10 Very good

Had a lovely stay. Beds a bit annoying...creaky frames but staff excellent. Food plentiful and in general great all round.
5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great hotel great rate
Enjoyed very much. Lovely hotel great food and lovely room. Very nice staff.
Verified Hotels.com guest review