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Citadines Connect Georgetown Penang

4.0 star property
4-star aparthotel with outdoor pool, near KOMTAR

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Citadines Connect Georgetown Penang

Photo gallery for Citadines Connect Georgetown Penang

Front of property
Front of property
Premium bedding, pillow-top beds, in-room safe, individually decorated
Daily continental breakfast (MYR 20 per person)
Lobby

Overview of Citadines Connect Georgetown Penang

7.4

Good

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
Map
No. 202 Lebuh Noordin, George Town, Penang, 10300
Main amenities
  • 143 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

View all photos for Executive Studio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Studio

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Studio, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Studio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Studio

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Room, 2 Bedrooms

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 2 min walk
  • Gurney Drive - 31 min walk
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive
  • Penang Hill - 8 min drive
  • Queensbay Mall - 10 min drive
  • Ferringgi Beach - 33 min drive
  • ESCAPE Adventureplay - 36 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 26 min drive
  • Penang Sentral - 27 min drive

Restaurants

  • Attic 23 Rooftop Bar - 2 min walk
  • Four Leaves Bakery - 2 min walk
  • Hock Lok Siew Biscuit Trading - 1 min walk
  • Lobby Lounge - 3 min walk
  • Lé 楽 - 2 min walk
Map

About this property

Citadines Connect Georgetown Penang

Citadines Connect Georgetown Penang puts you 0.1 mi (0.2 km) from KOMTAR and 1.6 mi (2.6 km) from Gurney Drive. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Nice touches such as pillowtop beds with premium bedding are offered in all apartments, along with Smart TVs and free WiFi.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 total, up to 22 lb per pet)*
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free off-site parking within 66 ft

Family friendly

  • Children stay for free (see details)

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: MYR 20 for adults and MYR 15 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Shower
  • Hairdryer
  • Bidet
  • Towels provided
  • Free toiletries

Entertainment

  • 50-inch smart TV with satellite service

Outdoor areas

  • Outdoor furniture

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 total (up to 22 lb per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • 24-hour front desk

Location highlights

  • In the business district
  • In the city centre
  • Near outlet shopping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector
  • Outdoor lighting

General

  • 143 rooms
  • 2 floors
  • 1 building
  • Built in 2022
  • Traditional architecture

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 15 for children

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Citadines Connect Georgetown Penang Aparthotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Aparthotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang offer free cancellation for a full refund?
Yes, Citadines Connect Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citadines Connect Georgetown Penang?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Citadines Connect Georgetown Penang?
Yes, there's an outdoor pool.
Are pets allowed at Citadines Connect Georgetown Penang?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lb per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Citadines Connect Georgetown Penang?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Citadines Connect Georgetown Penang?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Citadines Connect Georgetown Penang and nearby?
Citadines Connect Georgetown Penang has an outdoor pool and a fitness centre.
What's the area around Citadines Connect Georgetown Penang like?
Citadines Connect Georgetown Penang is in Downtown George Town, a short 2-minute walk from KOMTAR and 5 minutes' walk from Penang Times Square.

Reviews

7.4

Good

8.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

环境挺好的，位置也方便楼下有很多吃的。但是有跳蚤……住的头两天没问题，第二天打扫过后，晚上睡一夜好几处被咬了。
Hanwen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good value!
Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers
4-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Wan Yuan, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Very good stay!! will come back again!
very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!
Li Choo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Shi Hua, 1-night trip
Verified Expedia guest review

8/10 Very good

Friendly and helpful staff. Good ambience
Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!
Chi Chong, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Sheila, 1-night trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

4/10 Fair

I booked Executive Studio King. But the actual room was just a King room. Not Studio. The actual room was totally different from the picture, so I asked the front desk what I booked. then they explained that the room picture is for a different room (of other hotel) because the hotel is new. I could not accept that explanation because what I expected was a room as described in a picture. I did not book that room if I knew the actual room was that small and non executive. The hotel wall is thin, I heard all the noises and talking outside.
Verified Expedia guest review