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All properties in Düsseldorf, North Rhine-Westphalia, Germany

Hotel Haus am Zoo

3.5-star hotel in Düsseldorf with spa and outdoor pool

  • Free WiFi

Image gallery

  • Pool
  • Pool
  • Breakfast Area
  • Breakfast Area
  • Pool
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Sybelstraße 21, Düsseldorf, 40239, NW, Germany
8.6.Fabulous.
  • Comfortable hotel. Great for a quick, one night stay.

    Jun 9, 2021

  • Nothing like you described in the web. It was far away from the hotel apartment smell…

    Apr 12, 2019

See all 36 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 24 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Duesseltal
  • Konigsallee - 38 min walk
  • Duesseldorf Grafenberg Wildlife Park - 34 min walk
  • Museum Kunstpalast - 34 min walk
  • Dusseldorfer Schauspielhaus - 36 min walk
  • Tonhalle Duesseldorf - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Business Single Room
  • Double Room
  • Triple Room
  • Economy Single Room, 1 Twin Bed, Non Smoking, City View
  • Comfort Single Room, Garden View
  • Comfort Double Room, Garden View

What’s around

Landmarks

  • In Duesseltal
  • Konigsallee - 38 min walk
  • Duesseldorf Grafenberg Wildlife Park - 34 min walk
  • Museum Kunstpalast - 34 min walk
  • Dusseldorfer Schauspielhaus - 36 min walk
  • Tonhalle Duesseldorf - 36 min walk
  • Hofgarten - 37 min walk
  • Capitol Theater - 40 min walk
  • Theater an der Ko - 40 min walk
  • Duesseldorf Opera House - 41 min walk
  • North Rhine-Westphalia Art Collection - 42 min walk

Getting around

  • Duesseldorf International Airport (DUS) - 12 min drive
  • Cologne - Bonn Airport (CGN) - 37 min drive
  • Düsseldorf Volksgarten Station - 8 min drive
  • Düsseldorf Eller Süd Station - 10 min drive
  • Düsseldorf Airport Terminal Station - 13 min drive
  • Düsseldorf-Derendorf S-Bahn - 11 min walk
  • Düsseldorf Zoo S-Bahn - 16 min walk
  • Düsseldorf Rath Mitte Station - 24 min walk
map
See on map
Sybelstraße 21, Düsseldorf, 40239, NW, Germany

At a glance

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10.00 per night)
  • Onsite extended parking (EUR 10 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • Full-service spa
  • Sauna
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1984
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Small print

Also known as

  • Haus am Zoo
  • Hotel Haus am Zoo Düsseldorf
  • Haus am Zoo Düsseldorf
  • Haus am Zoo
  • Hotel Hotel Haus am Zoo Düsseldorf
  • Düsseldorf Hotel Haus am Zoo Hotel
  • Hotel Hotel Haus am Zoo
  • Haus am Zoo Duesseldorf
  • Hotel Haus am Zoo Hotel
  • Hotel Haus am Zoo Düsseldorf
  • Hotel Haus am Zoo Hotel Düsseldorf
  • Hotel Haus am Zoo
  • Hotel Haus am Zoo Duesseldorf

Optional extras

Self parking costs EUR 10.00 per night

Extended parking costs EUR 10 per night

Buffet breakfast is offered for an extra charge of EUR 8.50 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

The seasonal pool is open from April to September.

Pool access available from 7:00 AM to 10:00 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Haus am Zoo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10.00 per night. Extended parking costs EUR 10 per night.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Food and water bowls are available.
  • You can check in from 2:00 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Anemos (4-min walk), Tafelspitz (5-min walk), and Trattoria Zucchero (8-min walk).
  • Hotel Haus am Zoo has a spa and an outdoor pool, as well as a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    På familie besøg

    Vi havde 3 overnatninger. Den lækreste morgenmad. Hyggelige omgivelser. Meget serviceminded. Vi var super glade for opholdet og kommer helt sikkert igen til sommer.

    3 night family trip, Oct 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Schmales Zimmer mit Dachschräge im Kopfbereich, schmale Betten. Toll ruhig, zum Garten gelegen, sehr umsichtiger Service.

    Frank, 3 night family trip, Jun 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Dejligt venligt personale..rene omgivelser..dejlig morgen mad

    Lene, 1 night business trip, Jun 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Freundliches und zuvorkommendes Personal, Zimmer mit Duschbad sind angenehm groß, sodass auch größere Menschen nicht anecken.

    2 night business trip, Feb 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Ruime en schone kamer. Zeer behulpzaam personeel. Kaartjes klaargelegd om met de tram naar het centrum te gaan. Ook een heel mooie tuin/binnenplaats.

    Henk, 1 night family trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Empfehlenswertes, nettes Hotel

    Kleines, ruhiges Stadt Hotel mit sauberen Zimmern und einem sehr leckeren Frühstück - einfach top!

    1 night trip, Dec 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Sehr nette Gegend, das Hotel wird mit viel Liebe gepflegt. Im Sommer mt dem vorhandenen Swimmingpool wahrscheinlich noch viel attraktiver. Neben der Freundlichkeit ist auch hervorzuheben, dass ein Fahrschein für die öffentlichen Verkehrsmittel ausgehändigt wird.

    5 night business trip, Nov 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Een aanrader, evenwel niet direct in het centrum.

    Gigantische kamer, compleet uitgerust. Zwembad deed deugd. Beperkte keuken in restaurant en bediening beetje traag, maar het is tenminste vers klaargemaakt. Ontbijt dik in orde.

    Piet, 1 night business trip, Jul 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Uitstekend ten opzichte van stadcentrum. Gratis O.V. in een kwartier in het centrum . Zeer rustig gelegen. Prima ontbijt, buiten in de tuin.

    3 night romance trip, Jun 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    schönes Hotel mit persönlichem Flair... gutes Frühstück !!!

    1 night trip, May 10, 2019

    Verified Expedia guest review

See all 36 reviews