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Hotel Villa Serena

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Front of property
Quadruple Room | Premium bedding, desk, free WiFi, bed sheets
Quadruple Room | Room amenity
Superior Double Room | Premium bedding, desk, free WiFi, bed sheets
Superior Triple Room | Premium bedding, desk, free WiFi, bed sheets

Overview of Hotel Villa Serena

Hotel Villa Serena

3.0 star property
Mestre hotel with 1 bars, connected to a shopping centre

7.2/10 Good

302 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Via Carlo Mezzacapo 2/b, Marghera, Mestre, VE, 30175
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • Casino shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Marghera
  • Grand Canal - 8 min drive
  • Port of Venice - 11 min drive
  • Piazzale Roma - 14 min drive
  • St. Mark's Square - 14 min drive
  • Rialto Bridge - 14 min drive
  • St. Mark's Basilica - 14 min drive
  • Doge's Palace - 14 min drive
  • Bridge of Sighs - 14 min drive
  • La Fenice Opera House - 14 min drive
  • Peggy Guggenheim Museum - 17 min drive

Getting around

  • Marco Polo Airport (VCE) - 12 min drive
  • Venezia Mestre Station - 8 min walk
  • Venice-Mestre Station - 9 min walk
  • Venezia Mestre Tram Stop - 11 min walk
  • Casino shuttle (surcharge)

Restaurants

  • Marciano - 4 min walk
  • Pizzeria Capri - 5 min walk
  • Al diplomatico - 10 min walk
  • Al Giardinetto - 12 min walk
  • Ristorante Cinese - 13 min walk

About this property

Hotel Villa Serena

At Hotel Villa Serena, you'll be within a 15-minute drive of St. Mark's Square and Grand Canal. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this Belle Époque hotel include a terrace and a garden. Fellow travellers like the convenient parking and location.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon until 11 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Off-site

  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Roll-in shower

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 20-inch TV

Home comfort

  • Air conditioning and heating

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 1.70 per person, per night for adults; EUR 0.80 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

Optional extras

  • Casino shuttle service is offered for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June until 01 September.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Villa Serena
Hotel Villa Serena Mestre
Villa Serena Mestre
Villa Serena Hotel Mestre
Serena Hotel Mestre
Hotel Villa Serena Province Of Venice/Mestre
Hotel Villa Serena Hotel
Hotel Villa Serena Mestre
Hotel Villa Serena Hotel Mestre

Frequently asked questions

Does Hotel Villa Serena offer free cancellation for a full refund?
Yes, Hotel Villa Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Villa Serena?
Yes, cats and dogs are welcome, with a maximum weight of 88 lbs per pet.
Is parking offered on site at Hotel Villa Serena?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Villa Serena?
You can check in from noon - 11 PM. Check-out time is 10:30 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Villa Serena?
No, this hotel doesn't have a casino, but Casino Vendramin-Calergi (9-min drive) and Casino of Venice (9-min drive) are both nearby.
What is there to do at Hotel Villa Serena and nearby?
Hotel Villa Serena has a garden.
Are there restaurants at or near Hotel Villa Serena?
Yes. Nearby restaurants include Marciano (4-min walk), Pizzeria Capri (5-min walk) and Al diplomatico (10-min walk).
What's the area around Hotel Villa Serena like?
Hotel Villa Serena is a short 8-minute walk from Venezia Mestre Station and 11 minutes' walk from Porto Marghera. Travellers say that the area is safe.

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8/10 Very good

Good connection with old town of Venice, good coffee, room was clean every day. Fresh towels
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Old but Nice
Very quiet and good location to get into Venice.
Richard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff - Nice hotel with parking
We stayed few days. Hotel was clean and nice with very helpful and friendly staff. Hotel has safe gated parking in the yard which is not easy to find in this location. Room was relatively small and no facilities like water boiler, hair drier or so but was anyway clean and comfortable with decent wifi connection. The old town of Venice can be easily reached by bus in about 10min, bus stop is short walk away. If using bus, the surrounding especially in the night time is not the most comfortable one but ok anyway! Would recommend this hotel.
Kari, 2-night trip
Verified Expedia guest review

8/10 Very good

cozy and friendly hotel
Good hotel, 5 min walk to the bus stop to get to the city. Good staff.
2-night trip
Verified Expedia guest review

2/10 Poor

Horrible
Was not pleased at all with this hotel. I booked this hotel because it said there was air conditioning, when we get in our room which is extra small (could barely walk around the bed) it was extremely hot and it smelled of humidity. The man at the reception tells me there is a law in Italy saying they cannot turn on the air condition till June 1st. I tell him that that is not true because the other hotels we stayed at had some....To make a long story short I complained saying I want to be reimbursed because it is false advertising saying they have air conditioning when they do not. He did not want to reimburse me, so I complained to Hotels.com for a long time on the phone and they switched us at another hotel WITH air conditioning!!! Regardless I do not recommend this hotel, the room was small and old and stuffy, I stayed at Autoespresso which is right next door which is far better, clean, AMAZING breakfast. The reason I switched hotel was because we decided to stay an extra day in Venice but that hotel (Autoespresso) was booked for that night so we found Sirena 👎
Melissa, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, just don't expect luxury
This hotel is not as bad as the reviews, The rooms are outdated, but its cool, don't come here if you want modern as the whole place is set in the 60s except the front desks Apple computer. The hotel has an ok breakfast but the rooms were clean and comfy and the wifi worked well. The surrounding neighbourhood is sketchy and at night time is a little bit scary but for the price of the hotel and its proximity to the train station it becomes bearable. As a cheap hotel to see venice id say its worth it, just don't expect luxury.
Andrew, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay! Near a bus stop and Venice!
Great place to stay! Very near the Mestre train/bus station and the island of Venice. Comfortable beds and nice showers. WiFi was fast and reliable. Also, since we booked from Expedia, breakfast was included. The staff was very nice and helpful and I loved the accents lol. It was a pleasant stay and I would stay here again.
P, 1-night trip
Verified Expedia guest review

6/10 Good

great location.....but need my rings back!
we stayed there only one night and next day cruise very close to portI left my two rings on the table and would like to have them back but can't get to talk to anyone to arrange that!
pansy, 1-night trip
Verified Expedia guest review

4/10 Fair

Don't judge a book by its cover
On the surface this place looks great!, great value for money and easy transport options to the venice city, however from the cigarette butts found under the bed to strange stains under the sheets it far from a restful stay. On the second night upon sitting on the edge of the bed it collapsed due to missing parts to the bed frame, we went and told reception whom just shrugged the shoulders and told me to fix it myself what do i expect him to do about it. so we moved the mattress to the floor and slept on the floor! The air-conditioning only pumped out hellish heat not what you want when made to move your own broken bed! not to mention the employees just sit in front of the hotel smoking and drinking loudly all night below the guests rooms so its all you hear while trying to sleep at 2am! But all this is nothing compared to the fact the bathroom roof was covered in deadly BLACK MOLD! being an asthmatic i was very concerned staying here and don't recommend anyone stay here until it gets a complete strip down and remodel or at least a clean!
Dave, 2-night trip
Verified Expedia guest review

8/10 Very good

Excellent Choice.
This hotel was an excellent choice for us considering we had a car and only one day to visit Venice. Breakfast and service was very good. The public bus to Venice was convenient and suited us well. Would stay again due to value and overall package.
Andi & Judy, 1-night trip
Verified Expedia guest review