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The Crossroads Hotel Westlands

Photo gallery for The Crossroads Hotel Westlands

In-room safe, desk, laptop workspace, blackout curtains
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of The Crossroads Hotel Westlands

The Crossroads Hotel Westlands

3.0 star property
3-star hotel, convenient for Nairobi National Museum

9.6/10 Exceptional

4 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
Westlands Road, Nairobi, 00200
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • In Westlands
  • Nairobi National Park - 20 min drive
  • Thika Road Mall - 23 min drive

Getting around

  • Nairobi (WIL-Wilson) - 14 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 27 min drive
  • Syokimau Station - 24 min drive
  • Syokimau SGR Railway Station - 24 min drive
  • Nairobi Station - 25 min drive
  • Airport shuttle (surcharge)


  • Pizza Inn - Ojijo Rd - 6 min walk
  • 40Forty Lounge - 7 min walk
  • County2county - 6 min walk
  • Milan Kenya - 3 min walk
  • Artcaffé - 16 min walk

About this property

The Crossroads Hotel Westlands

The Crossroads Hotel Westlands is only 4.3 mi (6.9 km) from the airport and offers a shuttle (available 24 hours) for USD 25 per person one-way. Guests will have free perks such as WiFi and self-parking.


English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms


  • Check-in time from noon until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (aged 10 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • 3 meeting rooms
  • Conference space (710 square feet)


  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage


  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Well-lit path to entrance


  • English
  • Swahili

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 20 per night
  • Airport shuttle service for children up to age 10 costs USD 0 (one-way)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • WELL Health-Safety Rating (IWBI)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)


<p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

Frequently asked questions

Does The Crossroads Hotel Westlands offer free cancellation for a full refund?
Yes, The Crossroads Hotel Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Crossroads Hotel Westlands?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Crossroads Hotel Westlands?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of USD 10 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Crossroads Hotel Westlands?
Yes, there's free self parking.
Is an airport shuttle service offered by The Crossroads Hotel Westlands?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at The Crossroads Hotel Westlands?
You can check in from noon - anytime. Check-out time is 11:00 AM.
What is there to do at The Crossroads Hotel Westlands and nearby?
Recommended spots to visit include Nairobi National Museum (13-min walk) and The Sarit Centre (15-min walk), along with The Aga Khan University Hospital (1.8 mi) and Yaya Centre (3.7 mi).
What's the area around The Crossroads Hotel Westlands like?
The Crossroads Hotel Westlands is a short 15-minute walk from The Sarit Centre and 13 minutes' walk from Nairobi National Museum.







Staff & service




Property conditions & facilities




10/10 Exceptional

The staff were courteous and feels like home away from home. The facility maintenance is top notch.
Patric, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the hotel and would want to stay again when I visit again however there were tiny roaches I killed more than 5 of them. It needs to be fumigated. Other than that I loved it. Thanks
Jane, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Though the hotel is in the middle of Westlands its nice and quiet yet near clubs and malls. The staff are very friendly, the rooms/bed comfortable. The wifi was good for work and the bar perfect for catching up on the World cup. Very good for a 3*!
Verified Expedia guest review

8/10 Very good

Erster Eindruck des Gebäudes von außen eine Bauruine. Zimmer aber ok, mit Wasserkocher, kleiner Kühlschrank, Klimaanlage und Fernseher ausgestattet. Aufgrund der Lage des Hotels praktisch für einen Einkauf in den Mall`s. Leider am Wochenende nachts lange sehr laut, da Fenster nur aus gewöhnlichem Glas.
Jochen, 1-night trip
Verified Expedia guest review