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All properties in Alcalá de Henares, Community of Madrid, Spain
1 room, 2 adults

Rafaelhoteles Forum Alcalá

4-star4 stars
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802, Spain

4-star hotel in Alcala de Henares with restaurant and bar/lounge
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Medium quality Mar 12, 2020
  • From start to finish the experience was great. Friendly check-in, excellent room and very…Jan 7, 2020

Rafaelhoteles Forum Alcalá

from S$112
  • Standard Double or Twin Room
  • Superior Room, 1 Double or 2 Twin Beds
  • Double Room (promo weekend)
  • Standard Double or Twin Room (3 Adults)
  • Standard Double or Twin Room (2 Adults + 1 Child)
  • Suite

What’s around Rafaelhoteles Forum Alcalá

Landmarks

  • Heart of Alcala de Henares
  • Puerta de Madrid - 6 min walk
  • Archbishop's Palace - 10 min walk
  • Casa de la Entrevista - 10 min walk
  • Plaza de las Bernardas - 10 min walk
  • Regional Archaeological Museum - 11 min walk
  • Alcala Cathedral - 11 min walk
  • Monastery of San Bernardo - 12 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Alcalá de Henares Station - 18 min walk
  • Alcala de Henares La Garena Station - 22 min walk
  • Meco Station - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Covered onsite self parking (EUR 15.40 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Pool sun loungers
  • Spa tub
  • Mountain biking nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9469
  • Conference space size (meters) - 880
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Laventae - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Rafaelhoteles Forum Alcalá’s small print

Also known as

  • Rafaelhoteles Forum Alcalá
  • Rafaelhoteles Forum Alcala
  • Rafaelhoteles Forum Alcalá Hotel
  • Rafaelhoteles Forum Alcalá Hotel
  • Rafaelhoteles Forum Alcalá Alcala de Henares
  • Rafaelhoteles Forum Alcalá Hotel Alcala de Henares

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Covered self parking costs EUR 15.40 per night

Buffet breakfast is offered for an extra charge of EUR 14.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rafaelhoteles Forum Alcalá

  • Does Rafaelhoteles Forum Alcalá offer free cancellation for a full refund?
    Yes, Rafaelhoteles Forum Alcalá does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Rafaelhoteles Forum Alcalá?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Rafaelhoteles Forum Alcalá?
    Yes. Self parking costs EUR 15.40 per night.
  • Are pets allowed at Rafaelhoteles Forum Alcalá?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Rafaelhoteles Forum Alcalá?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Rafaelhoteles Forum Alcalá?
    Yes, Laventae offers alfresco dining and international cuisine. Nearby restaurants include La Posada del diablo (5-min walk), La Casa Vieja (10-min walk), and Tempranillo. Restaurante Vinoteca (11-min walk).
  • What is there to do at Rafaelhoteles Forum Alcalá and nearby?
    Have fun during the warmer months with activities nearby such as mountain biking. Relax in the spa tub after a day on the slopes or enjoy the use of a garden.

Recent reviews

Good 7.8 From 102 reviews

Very good 8.0
The staff went out of their way to make a very difficult distressing and upsetting time for me very welcoming. The room bathroom and aspects in the room could have done with attention from maintenance which i did request on a couple of occasions but it couldn't be fixed. I thought just live with Trevor for once you already have enough stress to kill an elephant... why add to it in making a fuss.... and as I'm moving to the city shortly I may find myself in the hotel enjoying a drink when the summer weather arrives..... best not to leave the staff with a bad impression of me.
Trevor, gb5 night trip
Very good 8.0
Excellent hotel situated close to close to all amenities. Comfy beds and large rooms. The only negative was hotel hosts tourgroups who tend to “takeover” the breakfast area leaving little food or space for other guests.
MrsLMeerkat, gb7 night romance trip
Good 6.0
Three rooms offered before we had one without a broken toilet seat
gb1 night romance trip
Very good 8.0
The agent Carlos at check-in was pleasant and efficient. The location was close to restaurants and stores.
ca4 night romance trip
Exceptional 10.0
Clean, in an area with easy access to public transport. Friendly staff.
gb2 night business trip
Fair 4.0
The property is very nice and very well located. The staff at the check in is the worst. Rude, unwelcoming, bad attitude in general. Hated the check in and check out. Staff needs to work on their hospitality with clients.
us3 night family trip
Very good 8.0
Stayed for a night...did not spent much time using facilities. The hotel is clean and rooms are comfortable enough for a short stay.
Juan, us1 night trip
Very good 8.0
A good stopover hotel
Very comfortable and newish hotel. It was an oasis in bleak surroundings. Easy walk to the centre of town.
Peter, gb1 night trip
Very good 8.0
Always a pleasure to stay here, very professional staff, good location, pleasant, clean rooms
gb3 night business trip
Very good 8.0
First class
First class service from check in to check out. Staff couldn't have been more helpful
Grahame, gb2 night trip with friends

Rafaelhoteles Forum Alcalá