Guests
All properties in La Fortuna, Alajuela Province, Costa Rica

Arenal Springs Resort

Mountain hotel with spa, near Ecotermales Fortuna

  • Free WiFi and free parking
From
S$214

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La Fortuna de San Carlos, La Fortuna, Alajuela, Costa Rica
9.6.Exceptional.
  • Rooms great. Breakfast buffet was crazy lines - not done well and took too long. And too…

    Jul 6, 2021

  • The drive was WELL worth it! This place was amazing. The view, the staff, the amenities,…

    Jun 30, 2021

See all 350 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Hot springs

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Ecotermales Fortuna - 37 min walk
  • Ecoglide Arenal Park - 2.6 mi / 4.2 km
  • Arenal Adventure World - 5.8 mi / 9.3 km
  • La Fortuna Waterfall - 5.8 mi / 9.4 km
  • Arenal Volcano - 7.2 mi / 11.6 km
  • Mistico Arenal Hanging Bridges Park - 8.8 mi / 14.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 2 Queen Beds
  • Master Suite

What’s around

Landmarks

  • Ecotermales Fortuna - 37 min walk
  • Ecoglide Arenal Park - 2.6 mi / 4.2 km
  • Arenal Adventure World - 5.8 mi / 9.3 km
  • La Fortuna Waterfall - 5.8 mi / 9.4 km
  • Arenal Volcano - 7.2 mi / 11.6 km
  • Mistico Arenal Hanging Bridges Park - 8.8 mi / 14.1 km
  • Costa Rica Sky Adventures - 9.6 mi / 15.4 km
  • Butterfly Conservatory - 10.9 mi / 17.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 133 min drive
  • La Fortuna (FON-Arenal) - 13 min drive
  • Airport shuttle (surcharge)
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La Fortuna de San Carlos, La Fortuna, Alajuela, Costa Rica

At a glance

Hotel size

  • This hotel has 90 rooms

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Ecotours on site
  • Personal motorized watercraft on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 969
  • Conference space size (meters) - 90
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2005
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Yard
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Natria has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with hot springs/mineral springs and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Ti-Cain - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Ecotours on site
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 62000.00
  • Christmas Eve (24 December) Gala Dinner per child: CRC 31000.00 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 108000.00 per vehicle (one-way)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Hot springs access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

Also known as

  • Arenal Springs
  • Arenal Springs La Fortuna
  • Arenal Springs Resort Hotel
  • Arenal Springs Resort La Fortuna
  • Arenal Springs Resort Hotel La Fortuna
  • Arenal Springs Fortuna
  • Arenal Springs Resort
  • Arenal Springs Resort Fortuna
  • Springs Arenal
  • Springs Resort Arenal
  • Arenal Springs Hotel La Fortuna De San Carlos
  • Hotel Arenal Springs
  • Arenal Springs Resort La Fortuna

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Arenal Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 10 PM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring fusion cuisine and garden views. Nearby restaurants include Altamira (12-min walk), Restaurante Mi Casa (3.5 mi), and La Fortuna Pub (4.5 mi).
  • Yes, an airport shuttle is available. The charge is CRC 108000.00 per vehicle one-way.
  • Have fun with nearby activities like cycling, hiking, and kayaking. Additional recreation onsite includes ecotours and hot springs. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Arenal Springs Resort also has a fitness center and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Would Stay Everytime!!

    We absolutely loved staying here. The hotel was in an great location. The staff was the best!! We loved our waiters and bartenders. They were so friendly and would have conversations with us. By the end of the trip they knew all our names. They also were helpful with picking excursions. Our maid staff was great, our rooms were always clean and had a new towel animal to greet us every afternoon when we returned. We loved the heated bar pool!!

    Toni, 5 night family trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service all Around

    Julio, 1 night trip with friends, Jun 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A Must!

    Fantastic place! We were greeted with such warmth and a nice drink. The entire place was well kept, clean, and lovely!

    Natalie, 1 night family trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommended

    Arenal Springs was an amazing resort with fantastic views of the volcano. I would strongly recommend the resort. Everything was top notch.

    Peter, 2 night trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent vacation spot!

    Service was top notch. Hot springs and pools were clean and beautiful. Food and drinks were wonderful.

    Kimberley, 2 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    If you're looking to have an amazing and positive experience, stay here! The staff made us feel at home. The place is secure, the breakfast was amazing, the staff was phenomenal and the view was breathtaking! Thank you.

    2 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We were greeted by the staff with amazing fruity drinks and meals upon arriving. They were so welcoming and friendly. The environment of the entire resort was so peaceful and relaxing. We loved ordering and eating our meals at the pool bar. We loved every minute here!

    2 night family trip, Jun 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hot springs! Beautiful grounds Room was stocked with complimentary beverages. “Outdoor” shower experience. Staff outstanding

    1 night family trip, Jun 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Arenal Springs is a beautiful hotel where every villa has a view of the volcano. The breakfast was buffet style and very good. The natural springs are piped in and a little smaller than I expected, but still very nice and relaxing. The swim up bar can get quite crowded, but had great staff and good food selection. The rooms are also well appointed and quite nice. I think the vast majority of people will love it. It's not that we didn't, we did, but there are a couple of reasons I am giving it four and not five stars. First, the check in was pleasant enough with a fresh local juice being presented to you. However, it was semi rushed and just not very effusive in greeting. I don't need anyone to fawn over me, but I like to feel a little more welcomed. Everyone else was very pleasant, but the front desk staff just seemed ever so slightly annoyed with people. This was our last stay in Costa Rica after six days, well excluding the Hilton Liberia hotel the night before the flight, and it just struck me as odd as all of our other interactions in the country were so positive. It was almost like the front desk staff was not happy to see a tourist? Not that I scream tourist or anything, but, yes, I'm a tourist. The other issue we had that rubbed us the wrong way was the first night we went to dinner at their Italian restaurant, the only open at this time. We brought a bottle of wine in and ordered appetizers and dinner. There seemed to be no problem bringing in the wine and the food

    3 night romance trip, Jun 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Top notch for family travel

    Friendly service, beautiful grounds, delicious food, great location! For the price we got during rainy season (most days were gorgeous with a little rain), we would definitely return!

    3 night family trip, Jun 6, 2021

    Verified Hotels.com guest review

See all 350 reviews