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The Springs Resort and Spa at Arenal

Mountain resort with spa, near Arenal Natura Ecological Park

  • Free WiFi and free parking
From
S$775

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  • Villa Palacio - Living Area
  • Villa Palacio - Living Area
  • Poolside Bar
  • Poolside Bar
  • Villa Palacio - Living Area
Villa Palacio - Living Area. Image 1 of 194.
1 / 194Villa Palacio - Living Area
Arenal, 9 Km West, Monterrey, 21007, Alajuela, Costa Rica
9.8.Exceptional.
  • Service was wonderful; rooms are big and extremely well-appointed, facilities are…

    Nov 19, 2019

  • Amazing beautiful resort. The staff, the rooms, the exceptional service is all first…

    Nov 12, 2021

See all 293 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Safe
Quiet
Dining options
Convenient
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 15 outdoor pools
  • Hot springs

What’s around

  • In a national park
  • Arenal Natura Ecological Park - 3.5 mi / 5.7 km
  • Arenal Volcano National Park - 4.6 mi / 7.4 km
  • Ecoglide Arenal Park - 5.2 mi / 8.4 km
  • Lake Arenal - 8.2 mi / 13.2 km
  • Arenal Volcano - 8.3 mi / 13.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Suite
  • Vista Guest Room
  • Vista Grande Guest Room
  • Alta Vista Guestroom
  • Honeymoon Vista Guest Room
  • Three Bedroom Premier Suite
  • Villa Palacio

What’s around

Landmarks

  • In a national park
  • Arenal Natura Ecological Park - 3.5 mi / 5.7 km
  • Arenal Volcano National Park - 4.6 mi / 7.4 km
  • Ecoglide Arenal Park - 5.2 mi / 8.4 km
  • Lake Arenal - 8.2 mi / 13.2 km
  • Arenal Volcano - 8.3 mi / 13.3 km
  • La Fortuna Waterfall - 8.4 mi / 13.5 km
  • Mistico Arenal Hanging Bridges Park - 9.8 mi / 15.8 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 140 min drive
  • La Fortuna (FON-Arenal) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Arenal, 9 Km West, Monterrey, 21007, Alajuela, Costa Rica

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:30 PM-11:00 PM
  • Check-out time is 11:30 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Ecotours on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rafting on site
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 2313
  • Conference space size (meters) - 215
  • Conference center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Private spa tub
  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Jetted bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Ecotours on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rafting on site

Nearby

  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Breakfast costs between CRC 14500 and CRC 16500 for adults, and CRC 9000 and CRC 11000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CRC 96000 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Rollaway beds are available for CRC 30500 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Hot springs access available from 6:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

Also known as

  • Arenal Springs
  • The Springs And Spa At Arenal
  • The Springs Resort Spa at Arenal
  • Arenal Springs Resort
  • The Springs Resort and Spa at Arenal Resort
  • The Springs Resort and Spa at Arenal Monterrey
  • The Springs Resort and Spa at Arenal Resort Monterrey
  • Springs Resort Arenal Monterrey
  • Springs Arenal Fortuna
  • Springs Arenal Monterrey
  • Springs Resort Arenal Fortuna
  • Springs Resort Arenal La Fortuna
  • Springs Arenal La Fortuna

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Springs Resort and Spa at Arenal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. RV/bus/truck parking is available.
  • Yes, there are 15 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:30 PM - 11:00 PM. Check-out time is 11:30 AM. Express check-out is available.
  • Yes, there are 5 onsite restaurants, featuring alfresco dining and sushi. Nearby restaurants include Altamira (3.5 mi), Benedictus (3.8 mi), and Vagabondo Pizzeria (6 mi).
  • Yes, an airport shuttle is available. The charge is CRC 96000 per vehicle one-way.
  • Have fun with onsite activities like horseback riding, kayaking, and rafting. Additional recreation onsite includes ecotours, helicopter/airplane tours, and hot springs. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 15 outdoor swimming pools. The Springs Resort and Spa at Arenal also has 2 bars, a waterslide, and a sauna, as well as a steam room, a picnic area, and a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    Pura vida

    Amazing stay!! The people who work there make it special

    Sundeep, 6 night family trip, Oct 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gorgeous hotel Beautiful hot springs

    andie markoe, 1 night family trip, Aug 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Kind and respectful staff, super clean, and gorgeous view!

    Nahal, 3 night family trip, Aug 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Súper bueno

    Bryant, 3 night romance trip, Aug 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hot springs are plentiful. The property is a bit dated but exceptionally well maintained. Likely not another resort with better views of the volcano. The Club Rio is kid friendly with additional fees. Be sure to get off property though and take in tours. The rooms are spacious with great patios.

    Robert, 2 night romance trip, Aug 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent the best hotel

    4 night family trip, Aug 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My favorite family hotel in the world

    My favorite family hotel in the world. Large and confortable rooms, many activities for kids and family. And unique thermal water pools.

    Pedro P, 2 night family trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing, great room, staff helpful and very friendly. Gorgeous

    4 night family trip, Aug 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This property is outstanding. It was a dream to stay here.

    4 night family trip, Aug 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    So beautiful!!

    2 night family trip, Jul 28, 2021

    Verified Expedia guest review

See all 293 reviews