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1 room, 2 adults

Sugar Palm Grand Hillside - Karon

4-star4 stars
1 Khoktanod Soi 3Kata Beach, KaronPhuket83100Thailand

4-star hotel with outdoor pool, near Big Buddha
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.0
Beach
Beautiful beach
Comfort
Very comfortable
Room
Great room
WiFi
Good internet service
92See all 92 Hotels.com reviews
From 1,050 reviewsTripAdvisor Traveller Rating

Sugar Palm Grand Hillside - Karon

More Info: 6823 2342

from S$93
  • Grand Deluxe
  • Grand Room, Pool Access
  • Grand Jacuzzi

What’s around Sugar Palm Grand Hillside - Karon

Landmarks

  • In Kata Beach
  • Big Buddha nearby
  • Kata Beach nearby
  • Kata Noi Beach nearby
  • Kata Porpeang Market nearby
  • Dino Park Mini Golf nearby
  • Karon View Point nearby
  • Karon Beach nearby

Getting around

  • Phuket (HKT-Phuket Intl.) - 20.2 miles/32.4 km
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Sauna
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Baby Palm - This restaurant serves breakfast and lunch.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Sugar Palm Grand Hillside - Karon’s small print

Also known as

  • Grand Hillside Sugar Palm
  • Sugar Palm Grand, Hillside Hotel Kata Beach
  • Sugar Palm Grand, Hillside Phuket/Kata Beach
  • Sugar Palm Grand Hillside Hotel Karon
  • Sugar Palm Grand Hillside Karon
  • Grand Sugar
  • Sugar Palm Grand
  • Sugar Palm Grand Hillside
  • Sugar Palm Grand Hillside Hotel
  • Sugar Palm Grand Hillside Hotel Phuket
  • Sugar Palm Grand Hillside Phuket
  • Sugar Palm Hillside
  • Sugar Palm Grand Hillside Kata

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Early check-in can be arranged for an extra charge of THB 200 (subject to availability)

Rollaway beds are available for THB 1300.00 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.0 From 92 reviews

Sugar Palm Grand Hillside - Karon
Exceptional10.0
This was my 3rd stay. With Sugar Oalm Grand Hillside. . I was given complimentary breakfast and drinks at the lounge for being a returned guest. It was truly a pleasant surprise.. Thank you for making my stay warm and memorable
Jill, sg2 night trip with friends
Sugar Palm Grand Hillside - Karon
Very Good8.0
It was pitty that my next door (neighbour) could see clearly my balcony, it measns that I could not take a bath during my stay.... disappointing
A Traveller, sg3 night trip
Sugar Palm Grand Hillside - Karon
Very Good8.0
Happy stay
Desk counter Mr Paul is helpful and friendly. Room clean and comfort .convenient location ,short distance to seaside
Ang, sg3 night trip with friends
Sugar Palm Grand Hillside - Karon
Fair4.0
Not soo good....
IT was sound bad every day..then fix the hotel but i should have a refund for the fixing trouble sound.i was sick too.and Ask for help in the loby. But the loby show us too the doctor by the computer and no help whith CAR..IT was raining too....
Stig, gb11 night trip
Sugar Palm Grand Hillside - Karon
Poor2.0
I’ve been numerous times to Thailand in the past 10yrs but had never experienced such bad service and attitude from a hotel. During our 5 nights stay it felt like the staff had no proper training or simply could not care enough to provide a good service. To exemplify, a hotel so-called 4 stars cannot: give to couples a voucher of welcome drink for one; serve cold food at breakfast. The buffet overall was pretty unsatisfying; run out of hot water daily; refuse to supply ice to the room and instead tell you to go buy it in the supermarket; be unhelpful when you need a taxi; advertise its free mini bar that consists of: 1x cola; 1x juice and 1x beer; advertise its sky bar that is only open from 5:30pm to 8pm. IF it opens: in one of the evenings there was no one working there, I called the reception and the excuse was the bad weather, which was not the case, it was a beautiful evening and there were many guests like us just wanting to enjoy the sunset; insist to charge you for a broken drinking glass - which for sure we did not break. Yet, with all the limitations, the most upsetting was the kind of answer to each situation: always a categoric and rude “NO”. Without any of the kindness and sweet hospitality typical of Thailand. Which is a shame because the property itself is nicely designed and the location is really good. But the service was so bad that along our stay we had no desire to even try the swimming pool - whatever, the pool bar was always closed anyway.
A Traveller, as5 night romance trip

See all reviews

Sugar Palm Grand Hillside - Karon

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