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1 room, 2 adults

Mercure Hotel Wiesbaden City

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Bahnhofstrasse 10-12, Wiesbaden, HE, 65185, Germany

4-star hotel in Mitte with restaurant and bar/lounge
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Hello, The Hotel is ideally situated near city center. I had an appointment at 9:30 the…Feb 3, 2021
  • The wouldn't give me a detailed receipt because I paid through you allSep 21, 2020

Mercure Hotel Wiesbaden City

from S$126
  • Privilege, Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 1 Twin Bed
  • Standard Twin Room, 2 Twin Beds

What’s around Mercure Hotel Wiesbaden City

Landmarks

  • In Mitte
  • Wilhelmstrasse - 2 min walk
  • Wiesbaden Town Hall - 4 min walk
  • Landtag of Hessen - 4 min walk
  • Museum Wiesbaden - 5 min walk
  • Rhein Main Congress Center - 5 min walk
  • Schlossplatz - 5 min walk
  • Marktkirche - 6 min walk

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 23 min drive
  • Wiesbaden (UWE-Wiesbaden Central Train Station) - 11 min walk
  • Wiesbaden Central Station - 12 min walk
  • Wiesbaden-Erbenheim Station - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 235 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 18.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Netflix
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Mercure Hotel Wiesbaden City’s small print

Also known as

  • Crowne Plaza Hotel Wiesbaden
  • Mercure Hotel Wiesbaden City Hotel Wiesbaden
  • Crowne Plaza Wiesbaden
  • Wiesbaden Crowne Plaza
  • Crowne Plaza Wiesbaden Hotel Wiesbaden
  • Mercure Hotel Wiesbaden City
  • Mercure Wiesbaden City
  • Mercure Wiesbaden City
  • Mercure Hotel Wiesbaden City Hotel
  • Mercure Hotel Wiesbaden City Wiesbaden

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3 per person, per night

Deposit: EUR 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Self parking costs EUR 18.00 per day with in/out privileges

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 21 for children (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Wiesbaden City

  • Does Mercure Hotel Wiesbaden City offer free cancellation for a full refund?
    Yes, Mercure Hotel Wiesbaden City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Wiesbaden City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Wiesbaden City?
    Yes. Self parking costs EUR 18.00 per day. Electric vehicle charging is available.
  • Are pets allowed at Mercure Hotel Wiesbaden City?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Mercure Hotel Wiesbaden City?
    You can check in from 3 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Mercure Hotel Wiesbaden City?
    Yes, there's an onsite restaurant. Nearby restaurants include Pizza Punto IT (3-min walk), Sushileecious (3-min walk), and La Brasserie (4-min walk).
  • Is there an onsite casino at Mercure Hotel Wiesbaden City?
    No, this hotel doesn't have a casino, but Kurhaus (12-min walk) is nearby.

Recent reviews

Fabulous 8.6 From 92 reviews

Very good 8.0
Great hotel in a great location
The Mercure is located close to the city center (5 minute walk) and also to the main roads in and out of the city. Convenient parking under the hotel (which can be hard to find.) Great service at the front desk and dining area. Rooms are becoming a bit aged (especially carpet) but are very clean and quiet. Wonderful ice cold AC (also hard to find.)
Amanda, ie4 night business trip
Exceptional 10.0
Excellent hotel.
Great hotel 5 minutes walk from centre of town. About 10 minutes to train station. Friendly staff, nice surroundings. Beds very comfortable. Only gripe was 6 yo-yos for a pint. Felt that was a bit steep. But would definitely stay again. Also had a good few English speaking channels on the box.
jb, ie2 night trip
Fair 4.0
Restaurant was closed because of a grease fire. I had a soccer team in rooms all around me and they kept me up most of the night. I had to change rooms. Great location. Room was clean. Staff was extremely helpful and polite.
ca9 night business trip
Exceptional 10.0
Excellent lobby and bar area.Very welcoming and clean.
gb1 night business trip
Exceptional 10.0
Great hotel. Clean and comfortable. Plenty of space in lobby area to work if necessary. Staff was very helpful during multiple incidents of lost/forgotten keys. :)
James, us2 night business trip
Exceptional 10.0
Convenient and Positive
Service was great. Breakfast is diverse. Beds are a little uncomfortable
us2 night business trip
Very good 8.0
Spacious lobby, very clean, well thought-out bedrooms
ie1 night romance trip
Exceptional 10.0
Fantastic Nine Night Stay
I stayed here for business (and my mother was with me) It was the BEST stay ever. The staff was extremely kind and helpful. We were there nine nights, and I can honestly say that every single staff member that we came in contact with was awesome. While I was away each day at business, my Mother usually stayed at the hotel or close by. Staff members always helped her, said a special hello, etc. The room was perfect for us. Two twin beds, roomy, clean, nice bathroom. I also loved that we were located within walking distance to shopping, restaurants, etc. I look forward to future stays at the Mercure.
Murphy, us9 night business trip
Very good 8.0
This hotel is literally a block and a half from the town hall, so very centrally located and easy access to downtown Wiesbaden. The hotel was nice, the parking good, and the breakfast excellent. The AC didn’t get as cold as I would have liked it in my room, but it was over 90 degrees outside when I was there, which is abnormally warm for Wiesbaden.
us3 night business trip
Exceptional 10.0
great location, easy to walk downtown
Anne H., ca3 night romance trip

Mercure Hotel Wiesbaden City