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1 room, 2 adults

SureStay Plus Hotel by Best Western San Antonio SeaWorld - San Antonio

2.5-star2.5 stars
143 Richland Hills Drive, San Antonio, TX, 78245, United States of America

San Antonio hotel with indoor pool and pool bar
  • Free self-serve breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Cleanliness
Could use a good cleaning

SureStay Plus Hotel by Best Western San Antonio SeaWorld - San Antonio

More Info: 6823 2342

from S$101
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, Multiple Beds, Accessible, Bathtub

What’s around SureStay Plus Hotel by Best Western San Antonio SeaWorld - San Antonio

Landmarks

  • In West San Antonio
  • Ingram Park Mall - 2.8 mi / 4.5 km
  • Lackland Air Force Base - 4.2 mi / 6.8 km
  • Joint Base San Antonio - 4.2 mi / 6.8 km
  • Lackland Air Force Base Visitor Center - 4.8 mi / 7.8 km
  • San Antonio SeaWorld - 6.3 mi / 10.1 km
  • St. Mary's University - 6.3 mi / 10.2 km
  • Hill Country Golf Club - 4.2 mi / 6.8 km

Getting around

  • San Antonio Intl. Airport (SAT) - 16 min drive
  • San Antonio Station - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free self-serve breakfast daily
  • Poolside bar
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • Conference space size (feet) - 720
  • Conference space size (meters) - 65
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Hindi
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available

SureStay Plus Hotel by Best Western San Antonio SeaWorld - San Antonio’s small print

Also known as

  • Sleep Inn Hotel Seaworld
  • Sleep Inn Suites near Seaworld
  • SureStay Best SeaWorld
  • SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel
  • Sleep Inn Seaworld
  • Sleep Inn & Suites Near Seaworld Hotel San Antonio
  • Sleep Inn And Suites Near Seaworld
  • SureStay Plus Hotel Best Western San Antonio SeaWorld
  • SureStay Plus Hotel Best Western SeaWorld
  • SureStay Plus Best Western San Antonio SeaWorld
  • SureStay Plus Best Western SeaWorld
  • Sleep Inn & Suites Near Seaworld Hotel San Antonio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for SureStay Plus Hotel by Best Western San Antonio SeaWorld - San Antonio

    • Does SureStay Plus Hotel by Best Western San Antonio SeaWorld offer free cancellation for a full refund?
      Yes, SureStay Plus Hotel by Best Western San Antonio SeaWorld does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at SureStay Plus Hotel by Best Western San Antonio SeaWorld?
      Yes, there's free self parking.
    • Is there a pool at SureStay Plus Hotel by Best Western San Antonio SeaWorld?
      Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
    • Are pets allowed at SureStay Plus Hotel by Best Western San Antonio SeaWorld?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at SureStay Plus Hotel by Best Western San Antonio SeaWorld?
      You can check in from 3:00 PM to 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near SureStay Plus Hotel by Best Western San Antonio SeaWorld?
      Yes. Nearby restaurants include 54th Street Grill & Bar (2-min walk), Chili's (8-min walk), and Carino's (8-min walk).

    Recent reviews

    Very good 8.0 From 363 reviews

    Good 6.0
    We had to throw our own trash. We had 2 ask 4 clean towels and toilet paper. I know this virus caused some things to change. Hotel is in the business of serving its customers. Not customers serving themselves. That's one of the things we paid for. Not sure if we would stay there again. Also free hot breakfast was advertised on their website. There was none. Maybe u should inform people before they book reservations. The hotel isn't currently offering it. Its very deceiving. Its a added expense we didnt count on
    Aaron, us4 night family trip
    Very good 8.0
    Check in was quick and easy, lady who checked me in was very friendly and professional...total opposite from the lady who helped with check out. I was standing at counter for 5 minutes, even rang the service bell with no one coming. I heard someone in the back and even rang the bell again, lady came out and heard me tell another person waiting my wait time and the employee rudely told me all I had to do was ring the bell. I informed her that was the second time I rang it and she told me that couldn’t be because she was in the back the whole time! I told her I rang the bell, heard the toilet flush and heard her washing her hands for the last 3 minutes. She eventually checked me out with attitude but finally got it done. Overall the stay was nice, hotel and room were very clean, remote in our room didn’t work for one of the TVs but we ended up only using one. Halls and elevator were very warm so made wearing the mask more uncomfortable.
    us1 night family trip
    Very good 8.0
    Weekend trip
    Not a bad place for the price, however we were disappointed to learn we didn't get the junior suite upgrade as told directly by the manager herself (unavailable). Also, one of the front desk clerks I complained about since she wasn't good at her job, yet the other front desk staff were fine. The pool was rather cloudy, and there was a scum line on the hot tub on our 2nd evening. Otherwise it was a pretty good stay.
    Ben v, us2 night family trip
    Good 6.0
    Nice hotel and helpful staff
    Hotel was good and close to restaurants. Didnt have any issues with hotel. But dud have an issue with booking it thru hotels.com. it cost me more for a mistake hotels.com made and wrong room given. Now ill just book direct.
    Diana, us1 night trip
    Exceptional 10.0
    Great value for a great rate!
    Everything about the stay was great. Clean room, lobby and dining area. As we all know, sofa beds, like the one in our room, leave something to be desired. I'm sure it would be great for kids. The breakfast had a good selection - make your own waffles, plus - cereal, hot eggs and sausage, and coffee bar.
    John, us1 night family trip
    Very good 8.0
    Nice place
    Two * hotel. Clean and comfortable.
    Marcia, us5 night family trip
    Very good 8.0
    Nice stay breakfast is good many varieties I have been here several times and keep comiyback
    Penny, us1 night family trip
    Poor 2.0
    Ugh 😭😭😭😭
    We got back to our room after a long day at the park and wanted to sleep! The room above us sounded as if a football game was going on in the room. We called front desk 5 times to complain! We’re basically told nothing they can do. So here we are at 1:00am trying to sleep with what sounded like elephants jumping up and down. Several other rooms complained because my husband went up to the 4th floor to see if people were running the halls and he wasn’t the only one looking for the culprits. Pretty bad that they allow one room to disturb so many others! Won’t stay there on our nextvtrip
    Grant, us3 night family trip
    Fair 4.0
    Disappointed
    There was a yellow stain in the shower so took showers with flip flops on. No where in the shower to place necessities. The elevation of the shower kept water from draining correctly. The hotel itself needs much needed improvements. The staff were nice.
    Ernestine, us3 night family trip
    Very good 8.0
    Sure, I'll stay again.
    Check in was quick and easy. BUT the morning when it was time to check out was interesting. There was virtually no water pressure to even take a shower. I called front desk and was told that its a city issue and they are working to restore it. I also wanted to warm up my breakfast and come to see that there was a corndog left in the microwave! I'm assuming from last visitor. Lastly the drinks left on the refrigerator door ended up being frozen. That was no bueno. But take aside the nick nack stuff, it was a good stay and i would def come back again. Its worth it. Lastly, i found it strange the walk in shower didnt have a curtain so i felt like water was going into the floor. Other than that, give them a shot!
    Bruce, us1 night family trip

    SureStay Plus Hotel by Best Western San Antonio SeaWorld - San Antonio

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