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JEN Hong Kong by Shangri-La

Property class: 4
Hotel with restaurant, near Victoria Harbour

Choose dates to view prices

Nestled near Victoria Harbour, JEN Hong Kong by Shangri-La offers a vibrant retreat. Enjoy Malaysian cuisine at Cafe Malacca or unwind with dry cleaning/laundry services and express check-out. With high-speed WiFi, a 24-hour gym, and helpful multilingual staff this hotel is perfect for exploring the nearby Soho area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cots/infant beds
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is S$221
includes taxes & fees
17 Aug - 18 Aug

Why we love this property

Flavourful indulgence
Malaysian cuisine shines at this hotel's restaurant. A cafe and bar offer additional options, while morning feasts await with buffet breakfast.
Seasonal pool bliss
The seasonal outdoor pool at this hotel provides a refreshing escape during summer months. Pool lovers can dive in and cool off.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior City View Queen Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view.

Superior City View Queen Room

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior City View Twin Room

A hotel room with a bed, a desk with a chair, a lamp, and a window with curtains.

Superior City View Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Jen Residence)

A modern hotel room with a bed, sofa, kitchenette, and a large window.

Room (Jen Residence)

  • Hill view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Cityscape)

A hotel room with a bed, a nightstand, a phone, a framed picture on the wall, and a window with a view.

Room, 1 King Bed (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Cityscape)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Twin Room (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Harbourscape)

A hotel room with a bed, bedside tables, a phone, a picture on the wall, and a window with a view.

Room, 1 King Bed (Harbourscape)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Harbourscape)

A hotel room with two beds, a nightstand with a phone, a window with a city view, and a framed picture on the wall.

Twin Room (Harbourscape)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Harbour)

A hotel room with a bed, desk, chair, and a large window offering a city view.

Club Room, 1 King Bed (Harbour)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room (Harbour)

A hotel room with two beds, a view of the sea, a framed picture on the wall, and a nightstand with a phone.

Club Twin Room (Harbour)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Mountain)

A hotel room with a bed, desk, chair, TV, and a bathroom.

Club Room, 1 King Bed (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room (Mountain)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Club Twin Room (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a built-in wardrobe, a bathroom with a mirror and sink, and a ceiling with recessed lighting.

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Club Suite, 2 Single Beds

  • Harbour view
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Essential)

1 bedroom, in-room safe, desk, blackout curtains

Studio, 1 King Bed (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds (Essential)

1 bedroom, in-room safe, desk, blackout curtains

Studio, 2 Single Beds (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • University of Hong Kong - 3 min walk - 0.3 km
  • Victoria Harbour - 3 min walk - 0.3 km
  • Tai Ping Shan Street - 11 min walk - 1.0 km
  • Soho - 2 min drive - 2.1 km
  • Lan Kwai Fong - 2 min drive - 2.5 km

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong Austin Station - 5 min drive
  • Hong Kong Admiralty Station - 5 min drive
  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Whitty Street Depot Tram Stop - 3 min walk
  • Hill Road Tram Stop - 3 min walk

Restaurants

  • ‪Katsuisen 活一鮮 - ‬2 min walk
  • ‪14 South Lane - ‬2 min walk
  • ‪Viet Chiu Vietnamese Restaurant 越潮 - ‬3 min walk
  • ‪Malacca Cuisine 馬六 - ‬2 min walk
  • ‪Baan Thai - ‬2 min walk

About this property

JEN Hong Kong by Shangri-La

  • At JEN Hong Kong by Shangri-La, you'll be a short five-minute drive from Victoria Harbour and Hong Kong - Macau Ferry Terminal. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1033 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from June to August
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?

Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Hong Kong by Shangri-La?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at JEN Hong Kong by Shangri-La?

Sorry, pets aren't allowed.

Is parking offered on site at JEN Hong Kong by Shangri-La?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at JEN Hong Kong by Shangri-La?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at JEN Hong Kong by Shangri-La and nearby?

JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near JEN Hong Kong by Shangri-La?

Yes, Cafe Malacca offers Malaysian cuisine and ocean views.

What's the area around JEN Hong Kong by Shangri-La like?

JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 7 minutes' walk from Victoria Harbour. Travellers say that the hotel is in a great location.

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Reviews

JEN Hong Kong by Shangri-La Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Bed
Restaurant
View
Breakfast
Bus
Bathroom
Shower

Reviews

Verified review

10/10 Exceptional

Great staff and comfy bed, quiet and convenient location
Betsy, 7-night trip
Verified review

10/10 Exceptional

Very attentive staff, high quality service for the price
Cameron, 4-night trip
Verified review

10/10 Exceptional

Location and Staff
Roy, 2-night trip
Verified review

8/10 Very good

Staffs very helpful
Chau Lin, 9-night trip
Verified review

8/10 Very good

Nice clean hotel, friendly staff.
HAO, 4-night trip
Verified review

6/10 Good

Good firm mattress, house keeping staff excellent, great location for authentic HK food around the hotel, and within walking distance to hiking trails, 2 minutes to MTR station.
Dan, 4-night trip
Verified review

10/10 Exceptional

Clean room Helpful reception staff
king man, 6-night trip
Verified review

8/10 Very good

Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Tetiwa, 2-night trip
Verified review

10/10 Exceptional

Great location!
Chuck, 3-night trip
Verified review

10/10 Exceptional

Staff were very helpful, the area is right next to a train station and it was super convenient to get around! Food options around were great too.
Sara, 5-night trip
Verified review

10/10 Exceptional

Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty
Michael, 2-night trip
Verified review

10/10 Exceptional

Great hotel and location to the MRT (less than 1 min walk)
Harshal, 4-night trip
Verified review

10/10 Exceptional

Excellent location, within a quiet neighbourhood with good accessibility
Edmund, 3-night trip
Verified review

10/10 Exceptional

Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
Andrew Hamilton, 2-night trip
Verified review

10/10 Exceptional

Very convenient, lots of eateries, stuff is good.
Anne, 6-night trip
Verified review

10/10 Exceptional

Very convenient location near mtr. Good food options nearby.
Johanna, 4-night trip
Verified review

10/10 Exceptional

Very friendly and helpful staff. Nice spacious rooms.
Erik, 2-night trip
Verified review

10/10 Exceptional

Wonderful stay

It's amazing, we were upgraded to a high-level with harbour view.
Man, 2-night trip
Verified review

8/10 Very good

Hotel was undergoing renovations, so some amenities were not available, but staff were helpful and friendly, room was spacious for Hong Kong and comfortable. Would come again.
Ryan, 5-night trip
Verified review

10/10 Exceptional

We had an excellent stay at Jen hotel! It was very clean, accessible, and the entire staff are really nice and helpful, especially our room attendant Fei Fei!
Verified review

10/10 Exceptional

Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
Leah, 3-night trip
Verified review

8/10 Very good

Staff are courteous and efficient. Room was a bit outdated, but they are undergoing renovations. Hope that when we visit next time, it will be fully upgraded with new renovation.
Helena, 4-night trip
Verified review

10/10 Exceptional

Close to subway station, lots of eateries in the area.
Anne, 3-night trip
Verified review

10/10 Exceptional

Good location and room clesn
king man, 6-night trip
Verified review

8/10 Very good

Good food. Good service and Good house keeping service. I will be
Siu Wing, 2-night trip