PortBlue Club Pollentia Resort

Photo gallery for PortBlue Club Pollentia Resort

Primary image
Beach nearby, scuba diving, water skiing, windsurfing
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

Overview of PortBlue Club Pollentia Resort

PortBlue Club Pollentia Resort

4.0 star property
Mountain resort in Alcudia with 3 restaurants and 4 outdoor pools

8.6/10 Fabulous

988 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$267
Price available on 01/09/2022
Map
Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcudia, Mallorca, 7400
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 2 indoor pools and 4 outdoor pools
  • Breakfast available
  • Free children's club
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Alcudia Port - 6 min drive
  • Alcudia Beach - 14 min drive
  • Pollensa Port - 5 min drive
  • Playa de Muro - 20 min drive
  • Formentor Cape - 68 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 40 min drive
  • Sa Pobla Station - 15 min drive
  • Inca Station - 20 min drive
  • Lloseta Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

PortBlue Club Pollentia Resort

Placing you 2.7 mi (4.4 km) from Alcudia Beach and 3.7 mi (5.9 km) from Playa de Muro, PortBlue Club Pollentia Resort offers an airport shuttle (available 24 hours) for EUR 85.00 per person. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and Denario, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale resort include 4 outdoor pools, a free kid's club, and a fitness center. Fellow travelers say good things about the helpful staff and family-friendly amenities.

All-inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 532 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • 3 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Mini golf
  • Hiking/biking trails
  • Scooter/moped rentals
  • Scuba diving
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference center (7158 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • Built in 1986
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries

Special features

All-inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Denario - This buffet restaurant serves breakfast, lunch, and dinner.
Ancora - This buffet restaurant serves breakfast and dinner. Open daily.
Grill Aquarius - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 85.00 per person (roundtrip)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
  • Safes in guestrooms can be used for an extra charge
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The property is closed during November, December, January, and February.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 13 years old are not allowed in the swimming pool or health club
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Club Pollentia
Club Pollentia Resort
Club Resort Pollentia
Pollentia
Pollentia Club
Pollentia Club Alcudia
Pollentia Club Resort
Pollentia Club Resort Alcudia
Pollentia Resort
Pollentia Club Hotel Alcudia
Pollentia Club Resort Alcudia, Majorca
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
PortBlue Club Pollentia Alcudia, Majorca
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort Resort Alcudia

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Pros and Cons
This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!
Liesel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Grwat hotel, amazing staff
I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended
Graham, 17-night family trip
Verified Hotels.com guest review

8/10 Very good

Derek, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Craig, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Ideal base for sporting, hiking or general tourist activities.Staff attentive at all times. Food - good selection in buffets, but a little bland. Understandable with the number of people being provided for. First room allocated not good as right beside bike hire base. Alternative was provided without any hassle which was ideal. Quiet with view over garden and ponds.
Kenneth, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Check in was not good, too slow and tried to charge me for having 2 rooms on the system under the same name for the same nights
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Delightful stay, recommended.
Lance, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a great stay for a couple. The staff, especially Fathi and Hugo, were extremely friendly and introduced us to a lot of new friends. The place was clean, the food was good, my only wish is that things stayed open a little later (bars closed at 12 presumably because of COVID). Overall fantastic stay and accomodation!
Jacob, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful grounds and gardens, good quality rooms with big balcony, kind and helpful staff, excellent food. Fantastic spa. Very family friendly.
7-night family trip
Verified Expedia guest review