The Joule - Dallas

The Hotel was nice and clean. The staff was friendly and helpful. Our room was furnished with a dog bed and bowl for our four-legged companion who traveled with us. The thermostat in the room did not function properly and the pillows were slightly uncomfortable, which I had read in a review before booking. I would visit The Joule again.

It was lovely but brief. There was really aggressive construction 🚧 in front that was kind of annoying, but 4510 and the giant eyeball were cool.

Fantastic hotel

The hotel itself was amazing and the staff was friendly and helpful. Someone from the desk went and got a can of coke for my son and delivered it for us when I couldn't find one elsewhere. Hotel and room were beautiful, clean, well-appointed. The Joule suite had an extra toilet room and lots of extras including a handwritten welcome note. Room service was fantastic. I would definitely stay here again. That said, we found the pillows uncomfortable (they may have been quill feather pillows but were very hard and compact) and the pull-out couch mattress was the most uncomfortable I've ever seen. The springs basically went to the top of the mattress which was painful to even sit on. We made it work with 3 layers of blankets and sheets on top. I would not recommend using the pullout couch as a sleeping surface for anyone other than a very young child! Area was "ok" - lots of construction and homelessness so walking at night did not feel safe. That's probably true of most of the downtown hotels, though. So glowing reviews for the hotel, with a warning about the couch mattress and possibly the pillows.