All properties in Puerto Vallarta (and vicinity), Mexico

Hotel Tropicana

3-star beachfront hotel with restaurant, near Playa de los Muertos

  • Free WiFi in lobby

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 41.
1 / 41Outdoor Pool
  • Hotel Tropicana is by the beach and you can walk to the bay area. The staff is terrible!…

    May 28, 2021

  • my room had a beautiful view by the ocean was amazing

    May 23, 2021

See all 915 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 203 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 4 min walk
  • Olas Altas Beach - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Room
  • Junior Suite, 2 Double Beds
  • Superior Room, 1 King Bed


  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk

What’s around


  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 4 min walk
  • Olas Altas Beach - 7 min walk
  • Conchas Chinas Beach - 11 min walk
  • Act ll Entertainment Stages - 11 min walk
  • Galeria Olinala - 11 min walk
  • Cuale Island - 13 min walk
  • Manuel Lepe House Museum - 13 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

At a glance

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas


  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Ecotours nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Beach towels


  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop


  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas


  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Hotel Tropicana Hotel Puerto Vallarta
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta
  • Hotel Tropicana Hotel
  • Tropicana Puerto Vallarta
  • Tropicana Hotel Puerto Vallarta

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between MXN 95 and MXN 140 for adults, and MXN 65 and MXN 85 for children (approximately)


Pool access available from 9 AM to 8:30 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Tropicana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Jorges Hideaway Shrimp Shack (3-min walk), Salud (3-min walk), and Cuates Cuetes (4-min walk).
  • No, this hotel doesn't have a casino, but Vallarta Casino (9-min drive) is nearby.
  • Have fun with nearby activities like horseback riding, mountain biking, and mountain climbing. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
  • 8.0.Very good

    Muy agusto ..

    One microwave por lo menos .. 🤔🤔

    Evangelina, 5 night trip, May 23, 2021

    Verified guest review

  • 6.0.Good

    Good and Bad

    a lot of good and bad to say about this property. Good, on the beach, strong, cheap drinks, friendly service, ocean view room, a/c cranked, good gay location, beautiful gardens. Bad, only one room key per couple, roaches in the room, no ice, extra cost for maids at check in (not covered by, poor food quality, overcrowded with families, disgusting public restrooms, wifi only in lobby.

    jim, 8 night trip, May 22, 2021

    Verified guest review

  • 2.0.Poor

    Do Not Use This Hotel.

    My Husband and I booked a room here for my sister for our wedding that was on the 21st of May. This was the worst service, the guards on duty harass and treat you like garbage. I would never recommend this hotel to anyone. The beds are hard as rocks, it was dirty, The staff and check in process was terrible. Do not be fooled by the beautiful exterior of this building. They have open shaft elevators that aren’t properly secured!!! Very unsafe for small children or Drunk adults.

    Dewayne, 4 night family trip, May 19, 2021

    Verified guest review

  • 8.0.Very good

    Only one elevator operational. No early check i No exceptions. Every room with ocean view a huge plus.

    David, 3 night trip, May 17, 2021

    Verified guest review

  • 10.0.Exceptional

    Great location, but very noisy at night

    It was extremely noisy at night. The guests in the hotel didn't have consideration to keep their noise level down. It was so bad that I not only reported it to management, but my friend in a mother room had to call the desk. Part of the problem is that there is no sound control and only hard services. I suggest they put a sign in the hallways to respect the quietness of others at night.

    Daniel M, 7 night trip with friends, Apr 10, 2021

    Verified guest review

  • 4.0.Fair

    We stayed at Tropicana and were very disappointed. There was bird poop all over the balconies and when I asked for a different room they stated that they wouldn’t be able to move us because none of the other rooms had hot water or cable. Also the beds seem like they need replaced ASAP. It’s too bad because it a nice location.

    4 night family trip, Mar 20, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great view and location! There was some construction but other than that everything is good. Amazing view

    3 night trip with friends, Mar 5, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I like how clean and what covid measures they took. There was only one elevator that worked. I booked a king room in the tower with a beautiful view of the Ocean. I liked the room, closets, and chest of drawers. then there were water issues and then were moved to a room on first floor first a double full, but I requested a king. This room was not updated, the bathroom had old tile that was cracked as well as the sink. The hair started smoking and almost caught fire. The room had a very small closet, the chest only had three drawers that were shallow. The balcony looked over a dirt parking lot with no view of the ocean.

    5 night romance trip, Feb 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay!

    Read other reviews. Everything is generally really good here. I would probably return. But for 2 call-outs, which others mention, the elevators are being worked on, luckily they start not much earlier than 8am. I was at the far end so that helped with the disturbance. If you want to sleep in, no dice. The families with kids: they let their kids scream the entire day so sitting by the pool in peace isn't really an option. Yes, will probably go to adult only spot next time. It was a bit out of control. The hotel staff was amazing. Didn't eat much food as I ventured outside the hotel for that, had already done an all inclusive, so was ready to venture out. Internet is the other thing and others have mentioned, not in the room, so if work is your #1, this is not a good choice. I was working but stayed here during my PTO, so luckily I did not need the wifi. Not sure if there is a fix for this but I did not need to investigate. I had a scrumptious plate of ostiones delivered to my chair when sitting out on the beach, Los Playas Muertos, that was awesome!

    Rebecca, 3 night trip, Feb 15, 2021

    Verified guest review

  • 8.0.Very good

    The location and staff, food need help! Always helpful with a smile

    9 night trip, Feb 14, 2021

    Verified Orbitz guest review

See all 915 reviews