All properties in Durban, KwaZulu-Natal, South Africa
Save

Choose dates to view prices

Hotel Riviera

Terrace/patio
Standard Twin Room | In-room safe, iron/ironing board, free WiFi
Restaurant
Standard Triple Room | Terrace/patio
Standard Twin Room | Bathroom | Towels, soap, toilet paper

Overview of Hotel Riviera

Hotel Riviera

Durban hotel with spa and restaurant

6.6/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Spa
  • Restaurant
  • 24/7 front desk
Map
127 Margaret Mncadi Avenue, Esplanade, Durban, KwaZulu-Natal, 4001
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Room options

About this area

What's nearby

  • In Durban Central Business District
  • UShaka Marine World - 7 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 33 min drive

Restaurants

  • 9Th Avenue Waterside - 6 min walk
  • Milky Lane - 5 min walk
  • KFC - 5 min walk
  • Fego Caffé - 5 min walk
  • Chicken Licken - 5 min walk
Map

About this property

Hotel Riviera

Hotel Riviera is a great choice for a stay in Durban. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (ZAR 30 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Iron/ironing board

Freshen up

  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sphumz Beauty & spa. Services include massages. The spa is open selected days.

Dining

Riviera Cafe – On-site restaurant.

Fees & policies

Refundable deposits

  • Cash deposit: ZAR 50 per accommodation, per stay
  • Breakage deposit: ZAR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Administrative fee: ZAR 50 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately ZAR 50 for adults and ZAR 50 for children

Parking

  • Covered self-parking costs ZAR 30 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
Property registration number 2015/263343/07

Also known as

Hotel Riviera Hotel
Hotel Riviera Durban
Hotel Riviera Hotel Durban

Frequently asked questions

Does Hotel Riviera offer free cancellation for a full refund?
Yes, Hotel Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riviera?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Riviera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Riviera?
Yes. Self-parking costs ZAR 30 per day.
What are the check-in and check-out times at Hotel Riviera?
You can check in from 2:00 PM - midnight. Check-out time is 10:00 AM.
Is there an on-site casino at Hotel Riviera?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (11-min drive) is nearby.
What is there to do at Hotel Riviera and nearby?
Hotel Riviera has a spa.
Are there restaurants at or near Hotel Riviera?
Yes, there's an on-site restaurant, Riviera Cafe.
What's the area around Hotel Riviera like?
Hotel Riviera is a short 2-minute walk from Harbour and 15 minutes' walk from Durban University of Technology.

Reviews

6.6

Good

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Nduduzo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Patience, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The description and photos shown on the website are not what you get. The carpets in our room were filthy dirty. The furniture in the passage was equally dirty. There were people sleeping on the couches in the passage outside our room who were coughing and snorting, not sure why they were not sleeping in their rooms. There is no parking offered by the hotel, you need to use a 3rd party parking facility at R70 per day, and not the R25 as per website. Once you have parked on the 3rd level, you need to walk down dirty stairs to the hotel entrance with all your luggage, were people are sleeping, smoking and drinking on the stairs, it feels very unsafe. The homeless people harass you as you walk from the parking to the entrance. We booked for 4 guests, we were only provided with 2 towels, we had to share towels. The room tv is smaller than the smallest computer monitor I have seen, and there is no remote. There is not even a kettle or fridge in the room. The balcony door does not lock, you just need to hope nobody tries to climb up to the balcony and access the room. On checking in we requested reception to open the normal doors so we could get our luggage in, as the revolving doors were too small, our request was just ignored by reception staff. Unless I was absolutely desperate, I would not stay there again. I have stayed in budget accommodation like Sun 1, which was much better than this facility.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel is a little too expensive for what it is. Everything is so old, there was a stench in the room and it was quite noisy with the road just outside. The hotel really needs to be renovated.
Christophe, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nyameka, 2-night trip
Verified Hotels.com guest review

6/10 Good

Could have done better
Disappointing, no wifi in the room, only outside. Cockroaches in the room, the sink quite small. Breakfast was good.
Tapiwa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Poor
The hotel needs to be renovated. Still using old lifts and the floors and furniture is old. Carpet is dirty and for people with sinus it was a problem. You also pay a refundable fee to get a room key and a tv remote meaning if you dont have cash you won't play a TV
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lindani, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

7
Our stay was great but it would have been wonderful if the hotel has free WiFi and mini bar fridges in the room
Athi, 3-night family trip
Verified Hotels.com guest review