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Iberostar Alcudia Park

Photo gallery for Iberostar Alcudia Park

Exterior
On the beach, white sand
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Iberostar Alcudia Park

UNESCO Sustainable Travel Pledge

Iberostar Alcudia Park

4.0 star property
Beachfront hotel in Muro with spa, outdoor pool

8.2/10 Very good

424 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Avenida Albufera nº 30, Playa de Muro, Muro, Mallorca, 7458

Room options

About this area

What's nearby

  • On the beach
  • Playa de Muro - 1 min drive

Getting around

  • Palma de Mallorca (PMI) - 51 min drive
  • Sa Pobla Station - 17 min drive
  • Inca Station - 21 min drive
  • Petra Station - 23 min drive

Restaurants

  • S'Albufera - 2 min walk
  • El Patio - 3 min walk
  • Las Delicias - 4 min walk
  • Floridita - 7 min walk
  • Pasta Pizza Factory - 10 min walk

About this property

Iberostar Alcudia Park

Iberostar Alcudia Park is a great choice for your beach stay in Muro. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. Restaurante principal serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at Iberostar Alcudia Park are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Dutch, English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 366 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Lifeguard on site

What to do

  • On the beach
  • Bike tour information
  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)

Languages

  • Dutch
  • English
  • French
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

All-inclusive

All-inclusive room rates at Iberostar Alcudia Park are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

Spa Sensations has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Restaurante principal – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Alcudia Park Iberostar
Iberostar Alcudia Park
Iberostar Hotel Alcudia Park
Iberostar Alcudia Park Hotel Playa De Muro
Iberostar Alcudia Park Playa De Muro, Majorca
Iberostar Puerto Alcudia
Iberostar Alcudia Park Aparthotel
Iberostar Aparthotel
Iberostar Alcudia Park Aparthotel Muro
Iberostar Alcudia Park Muro
Iberostar Puerto Alcudia
Iberostar Hotel Alcudia Park
Iberostar Alcudia Park Playa De Muro
Iberostar Alcudia Park Muro
Iberostar Alcudia Park Hotel
Iberostar Alcudia Park Hotel Muro

Frequently asked questions

Does Iberostar Alcudia Park offer free cancellation for a full refund?
Yes, Iberostar Alcudia Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Iberostar Alcudia Park?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Iberostar Alcudia Park?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Iberostar Alcudia Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Iberostar Alcudia Park?
Yes, there's free self parking.
What are the check-in and check-out times at Iberostar Alcudia Park?
You can check in from 2 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Iberostar Alcudia Park and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Iberostar Alcudia Park also has 2 bars, a water slide and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Iberostar Alcudia Park?
Yes, there's an on-site restaurant, Restaurante principal. Nearby restaurants include Las Delicias (4-min walk), Floridita (7-min walk) and Pasta Pizza Factory (10-min walk).
What's the area around Iberostar Alcudia Park like?
Iberostar Alcudia Park is located a short 3-minute walk from Playa de Muro. Travellers love the hotel's prime location.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Our booking was not uploaded into the system on arrival and we had to pay a large deposit to gain access to a room so we could get access to the hotel to be returned after the booking was uploaded. Also the hotel was closing the following day and so a lot of the facilities were not available which was very disappointing when we had paid for all inclusive and found ourselves having to go out to the shops because the hotel was not open in all areas.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kaitlyn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

we really enjoyed this hotel, staff is amazing.
Roman, 10-night trip
Verified Expedia guest review

8/10 Very good

Nice experience, though a bit noisy for my taste. Sometimes children need a bit calmer environment.
Matias, 5-night family trip
Verified Expedia guest review

8/10 Very good

Family friendly not too noisy, professional staff, quiet in the evening for the children, a few minor errors (but only as a busy large place). Very professional staff, nice food variety, band and casino night were really good, pool and proximity to the bean amazing. Probably the best of the 3 hotels we have stayed in locally as above. Personally there were a lot of mosquitoes compared to two other local hotels we stayed in, probably due to the nice gardens and vegetation, family got quite a few bites despite some repellent.. if the gardens could be sprayed often (against mosquitoes?)
Victor, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Angela, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Family Hotel
Great family hotel. Cant fault anything. Food was superb and attention to detail was great. Fantastic staff who really do care and want to ensure you have a great time.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ezequiel Maximiliano, 2-night family trip
Verified Hotels.com guest review

6/10 Good

No parking on premised, not even for unloading luggage. Rooms are tiny. COVID concept questionable; guests aren’t really wearing masks and we weren’t asked for a COVID certificate upon checkin. Loud animation all morning and in the evenings. Friendly staff, clean rooms and premises, kids pool area is great.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lee, 2-night trip
Verified Hotels.com guest review