Hilton Garden Inn Winston-Salem/Hanes Mall

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Primary image
Indoor pool
Living area | 42-inch LED TV with cable channels, TV, pay movies
Room, 2 Queen Beds | Premium bedding, Select Comfort beds, in-room safe, desk
Living area | 42-inch LED TV with cable channels, TV, pay movies

Overview of Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
3-star hotel with indoor pool, near Hanes Mall

8.8/10 Fabulous

500 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
1325 Creekshire Way, Winston-Salem, NC, 27103
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • Hanes Mall - 10 min drive
  • Wake Forest University - 14 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 18 min drive
  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

3-star hotel in the business district
Take advantage of dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area at Hilton Garden Inn Winston-Salem/Hanes Mall. Be sure to enjoy a meal at Great American Grill, the onsite restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and coffee/tea in the lobby
  • Smoke-free premises, outdoor furniture, and a TV in the lobby
  • Guest reviews give good marks for the breakfast, helpful staff, and walkable location
Room features
All guestrooms at Hilton Garden Inn Winston-Salem/Hanes Mall boast comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free Internet and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and sofa beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet and WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • Breakfast is offered for an extra charge of USD 9.95 for adults and USD 9.95 for children (approximately)

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Hilton Garden Inn Winston-Salem/Hanes Mall offer free cancellation for a full refund?
Yes, Hilton Garden Inn Winston-Salem/Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Winston-Salem/Hanes Mall?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Winston-Salem/Hanes Mall on 16 October 2022 start from S$181, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Winston-Salem/Hanes Mall?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay.
Is parking offered on site at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Winston-Salem/Hanes Mall?
You can check in from 3 PM - 3 AM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Winston-Salem/Hanes Mall and nearby?
Hilton Garden Inn Winston-Salem/Hanes Mall has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's an onsite restaurant, Great American Grill. Nearby restaurants include Firebirds Wood Fired Grill (5-min walk), Mario's Pizza (10-min walk), and The Basil Leaf Thai & Sushi (13-min walk).

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Dawn, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Bobby, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall, the stay was great. The only negative would be the bed. The mattress was extremely firm.
Russell, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Warren, 2-night trip
Verified Orbitz guest review

8/10 Very good

Comfortable place to stay
Charles, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Graduation trip
Comfortable & spacious room. On-site free parking. Convenient to restaurants & shopping. Would definitely stay there again.
Jeffery, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The room needed corners cleaned..rest was clean.
Bill, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location the property very well maintained and nice and clean
Gyula, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Property is difficult to find but well worth it. Great staff. great beds and clean.
Earnest, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sonya, 1-night family trip
Verified Hotels.com guest review