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Motel One Innsbruck

3.0 star property
In the heart of Innsbruck

Choose dates to view prices

Motel One Innsbruck

Photo gallery for Motel One Innsbruck

Bar (on property)
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Daily buffet breakfast (EUR 15.90 per person)
Reception

Overview of Motel One Innsbruck

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pet-friendly
  • Internet access
  • 24/7 front desk
  • Non-smoking
Map
Südbahnstraße 1, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour front desk
Feel at home
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Lift
  • Premium bedding
  • Free toiletries

Room options

View all photos for Standard Room, 1 King Bed, View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Innsbruck City Centre

Getting around

  • Innsbruck (INN-Kranebitten) - 11 min drive
  • Innsbruck Central Station - 3 min walk
  • Innsbruck (IOB-Innsbruck Central Train Station) - 3 min walk
  • Innsbruck West Station - 14 min walk

Restaurants

  • Machete - 14 min walk
  • Die Pizzerei - 6 min walk
  • Pizzeria Crocodiles - 7 min walk
  • Olive - 6 min walk
  • Breakfast Club - 7 min walk
Map

About this property

Motel One Innsbruck

Located near a train station, Motel One Innsbruck is a great choice for a stay in Innsbruck.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends

Services

  • 24-hour front desk

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV

Sleep well

  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 15.90 for adults and EUR 15.90 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards and cash.

Also known as

Motel One Innsbruck Hotel
Motel One Innsbruck Innsbruck
Motel One Innsbruck Hotel Innsbruck

Frequently asked questions

Does Motel One Innsbruck offer free cancellation for a full refund?
Yes, Motel One Innsbruck does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Motel One Innsbruck?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Motel One Innsbruck?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Motel One Innsbruck?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Motel One Innsbruck?
No, this hotel doesn't have a casino, but Casino Innsbruck (5-min walk) and Casino Seefeld (20-min drive) are both nearby.
What's the area around Motel One Innsbruck like?
Motel One Innsbruck is in Innsbruck City Centre, a short 3-minute walk from Innsbruck Central Station and 6 minutes' walk from Maria Theresa Street.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel
Amazing views, friendly staff, modern decor, very convenient location
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, next door to train station. Staff friendly & helpful. Only complaint is that there’s no fridge in the room. Other than this, a great hotel. would definitely stay here again.
John Aron, 2-night trip
Verified Expedia guest review

8/10 Very good

Farhat, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Unpleasant Experience
We had a very unpleasant experience at this hotel. The booking was made online with card details stored. When we arrived we were asked to pay. We tried 4 different cards and each was declined. The Receptionist was very rude and unhelpful, making us feel like criminals. She said she had been taking card payments all day, so there was certainly nothing wrong with the card machine. She said if we wanted to stay we had to pay in cash and told us there was an ATM at the train station. We went there, it was broken. We walked around the city and eventually found an ATM, but had to pay a transaction fee. We walked 20 minutes back to the hotel and paid in cash. While we were doing so, we noticed that the person checking in next to us was having the same problem. The problem was with the card reader! The Receptionist offered no apology for making us go to an ATM. She was not wearing a name badge and when we asked for her name, she ignored us and went to get a manager. The manager told us her name was Ms Dulas and apologised for her unsatisfactory behaviour. There was no reason to treat us like this and we spent the rest of our stay trying to avoid her. It is a shame that the hotel cannot take the payment directly from the online booking when such difficulties arise
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

If you love design and a good view with snowy mountains around, this is the place to stay. In fact, the nearness to train station is a big plus actually; quiet rooms but close enough to old city and a hop to regional transport and airport. The lounge upstairs is brilliant but it would be even better if management can focus on showing some more hospitality and warm engagement. ‘Wait to be seated’ but no one giving you attention, it would help if staff shows you to a 5 seating occupied by only 2 to let you sit too without having to hang around and uncomfortably have to ask yourself. We tried twice. It is busy upstairs but I got feeling I disturbed more then I was recognised as a welcome guest. A great difference was Jose from Brazil who showed us what hospitality is, the team can learn from him in making guests feel welcomed.
Mark, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ótimo hotel.
Hotel Moderno. Bem localizado. Ótimo atendimento. Tem um bar muito legal no terraço. Voltaria com certeza.
Marcelo g, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tolles Stadthotel
Alles bestens, gerne wieder!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos Tadeu, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Probleme mit Problem lösen
Das Motel One Innsbruck ist ein typisches Motel One. Soweit, so gut. Aber sie hatten Probleme mit der Klimaanlage. Es wurde mir versichert, diese seien gelöst. Aber ich habe eine furchtbare Nacht mit 28 Grad im Zimmer verbracht. So etwas darf einfach nicht passieren.
Bruno, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 2-night trip
Verified Hotels.com guest review