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Candlewood Suites Polaris, an IHG Hotel

Suburban hotel with 24-hour fitness, near Polaris Fashion Place

  • Free WiFi in lobby and free parking
From
S$104

Image gallery

  • Suite, 1 Bedroom (1 Queen) - Guest Room
  • Suite, 1 Bedroom (1 Queen) - Guest Room
  • Indoor Pool
  • Indoor Spa Tub
  • Suite, 1 Bedroom (1 Queen) - Guest Room
Suite, 1 Bedroom (1 Queen) - Guest Room. Image 1 of 26.
1 / 26Suite, 1 Bedroom (1 Queen) - Guest Room
8515 Lyra Dr, Columbus, 43240, OH, United States of America
7.8.Good.
  • Room was very spacious with a full kitchenette and comfortable bedding. There was no hair…

    Nov 21, 2021

  • In town for a friends wedding, and I knew I needed to book super early since there was an…

    Nov 13, 2021

See all 405 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Safe
Easy parking
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Weekly housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Computer station

For families

  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Private bathroom

What’s around

  • In Polaris
  • Polaris Fashion Place - 11 min walk
  • Magic Mountain Fun Center - 5 min walk
  • OhioHealth Westerville Medical Campus - 2.5 mi / 4 km
  • Columbus Zoo and Aquarium - 9 mi / 14.6 km
  • Highbanks Metro Park - 3.3 mi / 5.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 2 Double Beds
  • Studio Suite, 1 Queen Bed
  • Studio Suite, 1 Queen Bed, Smoking
  • Suite, 1 Bedroom (1 Queen)
  • Suite, 1 Bedroom, Smoking (1 Queen)
  • Studio Suite, 1 Queen Bed, Accessible (Shwr)
  • Studio Suite, 2 Double Beds, Accessible
  • Suite, 1 Bedroom (1 Queen, Tub)
  • Studio Suite
  • Studio Suite, 1 Queen Bed, Accessible (Tub)
  • Studio Suite, 1 Queen Bed, Accessible
  • Suite, 1 Bedroom, Accessible (1 Queen)
  • Suite, 1 Bedroom (1 Queen, Shwr)

What’s around

Landmarks

  • In Polaris
  • Polaris Fashion Place - 11 min walk
  • Magic Mountain Fun Center - 5 min walk
  • OhioHealth Westerville Medical Campus - 2.5 mi / 4 km
  • Columbus Zoo and Aquarium - 9 mi / 14.6 km
  • Highbanks Metro Park - 3.3 mi / 5.3 km
  • Sharon Woods Park - 3.7 mi / 5.9 km
  • Anheuser-Busch Brewery - 4.2 mi / 6.8 km
  • Westerville Mini-Golf - 4.3 mi / 7 km
  • Mount Carmel St. Ann's Family Medicine Center - 4.5 mi / 7.3 km
  • Alum Creek State Park - 4.6 mi / 7.5 km

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive
map
See on map
8515 Lyra Dr, Columbus, 43240, OH, United States of America

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 176 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free weekday newspaper
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of USD 15.00 per accommodation, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Candlewood Polaris
  • Candlewood Suites Polaris Aparthotel
  • Candlewood Suites Columbus
  • Candlewood Suites Polaris
  • Candlewood Suites Polaris, an IHG Hotel Hotel
  • Candlewood Suites Polaris
  • Candlewood Suites Polaris, an IHG Hotel Columbus
  • Candlewood Suites Polaris, an IHG Hotel Hotel Columbus
  • Candlewood Suites Polaris Columbus
  • Candlewood Suites Polaris Hotel
  • Candlewood Suites Polaris Hotel Columbus
  • Candlewood Columbus
  • Candlewood Suites Polaris Columbus, Ohio
  • Columbus Candlewood Suites
  • Candlewood Suites Polaris Aparthotel Columbus

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Candlewood Suites Polaris, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 176 lbs per pet. There's a charge of USD 15.00 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Texas Roadhouse (4-min walk), Carrabba's Italian Grill (4-min walk), and BJ's Brewhouse (8-min walk).
  • Candlewood Suites Polaris, an IHG Hotel has a 24-hour fitness center and a picnic area.
7.8.Good.
  • 10.0.Exceptional

    Great location

    Jennifer, 1 night family trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Value at Candlewood, Polaris, OH

    Michael, 2 night trip, Nov 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Value but not real comfort

    Although the value was there and location was convenient, it appeared to be a little run down. Photos looked better than the actual location. Double beds were small, carpet was worn and dirty. Bathrooms need to be updated. Hallways and walls were dirty. Looks like they lightly clean but not super clean. Needs some TLC.

    4 night family trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Overcharged

    This hotel charged me for the stay even though I had already paid using my rewards points. I do not recommend booking through hotels.com. This is the second time this year that I’ve been wrongly charged and I will no longer be using their services.

    1 night family trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Almost a satisfied guest

    This was my second time staying. I love the location and I felt it was cleaner than most but there was a subtle pet smell they tried covering with bleach smell. And the folks Next-door was the reason I was restless. The front office never addressed the issue. Probably won’t return.

    Nicole, 2 night trip with friends, Oct 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Candlewood Polaris

    We reserved and paid for in advance two, one bedroom suites. After unpacking, we fund our carpet saturated due to condensation from the AC. The front desk said they would move us to another suite but then said they had none available, and that maintenance would come by to fix it later. We checked out two days later and they never came. When the others incur party came in at 3;30 to check in to their suite, they were told that none were available. How can you give away a room that was not only reserved but paid for?? Bad business practice.

    Patricia, 2 night family trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The worst service through hotel.com and I never use them or recommend anyone else to use this service hotel.com. Bad service…

    Stephanie, 4 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Bathroom Faucet leak.

    No complaints other than the bathroom tub faucet was leaking. The noise was distracting, but I shut the bath door and close the noise off.

    George, 1 night business trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No TV Channel Guides

    Comfortable clean room without any major problems a few minor issues -no bath rug, hair in the shower, slow draining tub and when we requested a TV channel guide the receptionist told us, none of the rooms had them and to just Channel surf. Poor customer service for such a minor cost. Property could use some updates. But over all not bad for the value.

    1 night trip, Oct 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    First we were given a room number and key that was already occupied. We opened someone else’s room! When we went back down and told her, the actual room she “meant to give us” was no where close to the same numbers to be mistaken. Definitely makes you weary of leaving items in your room if they aren’t careful enough when passing out room keys and numbers. Then we get to our room, there’s no sheets for the bed and no silverware or utensils for the “Full Kitchen” they have/advertise in the rooms. Room wasn’t super clean but wasn’t terrible.

    Nathan, 1 night family trip, Oct 2, 2021

    Verified Hotels.com guest review

See all 405 reviews