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Bel Air Unique Mexico City WTC, Trademark by Wyndham

Photo gallery for Bel Air Unique Mexico City WTC, Trademark by Wyndham

Front of property
Presidential Suite, 1 Bedroom, Non Smoking | Down duvets, free minibar, in-room safe, desk
Interior
4 restaurants, breakfast, lunch and dinner served, fusion cuisine
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Bel Air Unique Mexico City WTC, Trademark by Wyndham

Bel Air Unique Mexico City WTC, Trademark by Wyndham

4.0 star property
4-star aparthotel with full-service spa, connected to the convention centre, near World Trade Center Mexico City

8.0/10 Very good

86 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Dakota No 95 Col. Napoles, Mexico City, 03810
Main amenities
  • 310 apartments
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Benito Juarez
  • World Trade Center Mexico City - 2 min walk
  • Chapultepec Park - 40 min walk
  • Paseo de la Reforma - 45 min walk
  • The Angel of Independence Monument - 17 min drive
  • Parque Zoologico de Chapultepec - 6 min drive
  • Chapultepec Castle - 15 min drive
  • Monument to the Revolution - 19 min drive
  • U.S. Embassy - 20 min drive
  • National Museum of Anthropology - 16 min drive
  • Alameda Central - 22 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 27 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 70 min drive
  • Mexico City Buenavista Station - 8 min drive
  • Mexico City Fortuna Station - 12 min drive
  • Tlalnepantla de Baz Station - 19 min drive
  • Chilpancingo Station - 16 min walk
  • San Pedro de los Pinos Station - 18 min walk
  • Patriotism Station - 22 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Bistro Fusion - 1 min walk
  • Fonda Argentina Nápoles - 1 min walk
  • De Costa a Costa - 1 min walk
  • El Regreso - 1 min walk
  • Los Parados WTC - 1 min walk
Map

About this property

Bel Air Unique Mexico City WTC, Trademark by Wyndham

Placing you 0.1 mi (0.1 km) from World Trade Center Mexico City and 2.3 mi (3.7 km) from Paseo de la Reforma, Bel Air Unique Mexico City WTC, Trademark by Wyndham offers an airport shuttle (available 24 hours) for MXN 1300 per room. Guests can visit the spa to be pampered with deep-tissue massages, facials or body scrubs, and Bistro Fusion, one of 4 restaurants, serves fusion cuisine and is open for breakfast, lunch and dinner. There are 2 bars/lounges and a 24-hour fitness centre, and apartments get the details right with free minibar items and rainfall showerheads. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:30 PM until 3:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Sports massages
  • Swedish massages
  • Facials
  • Deep-tissue massages
  • Body treatments
  • Hydrotherapy

Internet

  • WiFi available

Parking and transport

  • Secured covered self parking on site (MXN 160.00 per day)
  • Secured covered valet parking on site (MXN 160.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • Bistro Fusion
  • Dolce Mexico
  • Cantina de Dakota
  • Lobby Bar

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 230 for adults and MXN 145 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Manager's reception (free)
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Shampoo
  • Designer toiletries
  • Toilet paper
  • Towels provided
  • Soap
  • Hairdryer

Living spaces

  • Library

Entertainment

  • 42-inch plasma TV with satellite service
  • DVD player
  • Pay films
  • TV in a common area
  • Computer

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference centre (13563 square feet of space)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near a metro station
  • In the business district
  • In the city centre

Things to do

  • 24-hour fitness centre
  • Shopping centre on site
  • Theme parks nearby

Safety features

  • Smoke detector

General

  • 310 rooms
  • 11 floors
  • 1 building
  • Built in 2005

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bistro Fusion – This restaurant specialises in fusion cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Dolce Mexico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota – This rooftop bar specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar – This karaoke bar specialises in international cuisine. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 230 for adults and MXN 145 for children
  • Airport shuttle service is offered for an extra charge of MXN 1300 per room (roundtrip)
  • Local area shuttle service is offered for an extra charge

Parking

  • Covered self-parking costs MXN 160.00 per day
  • Covered valet parking costs MXN 160.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

Frequently asked questions

Does Bel Air Unique Mexico City WTC, Trademark by Wyndham offer free cancellation for a full refund?
Yes, Bel Air Unique Mexico City WTC, Trademark by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bel Air Unique Mexico City WTC, Trademark by Wyndham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Bel Air Unique Mexico City WTC, Trademark by Wyndham?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bel Air Unique Mexico City WTC, Trademark by Wyndham?
Yes. Self-parking costs MXN 160.00 per day. Valet parking costs MXN 160.00 per night.
Is an airport shuttle service offered by Bel Air Unique Mexico City WTC, Trademark by Wyndham?
Yes, an airport shuttle is available. The charge is MXN 1300 per room roundtrip.
What are the check-in and check-out times at Bel Air Unique Mexico City WTC, Trademark by Wyndham?
You can check in from 2:30 PM - 3:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Bel Air Unique Mexico City WTC, Trademark by Wyndham and nearby?
Bel Air Unique Mexico City WTC, Trademark by Wyndham has 2 bars and a spa, as well as a 24-hour fitness centre.
Are there restaurants at or near Bel Air Unique Mexico City WTC, Trademark by Wyndham?
Yes, there are 4 on-site restaurants, featuring al fresco dining and fusion cuisine.
What's the area around Bel Air Unique Mexico City WTC, Trademark by Wyndham like?
Bel Air Unique Mexico City WTC, Trademark by Wyndham is in Benito Juarez, a short 2-minute walk from World Trade Center Mexico City and 2 minutes' walk from Pepsi Center. Travellers give top marks for the aparthotel's prime location.

Reviews

8.0

Very good

8.9/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

7.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

A great first stay in Mexico City
The hotel is located in a very nice part of Mexico City. I felt safe walking around the neighbourhood, even during the evenings. There are a few more authentic taquerias and Mexican restaurants in the neighbourhood, as well as many other chains and unique restaurants representing many different cuisines. The hotel itself is a little dated, but the room was very comfortable and was quite large. I didn't hear much noise from other guests and the breakfast (although not included) was of very good quality and was a reasonable price. I will definitely consider staying here again if I return to Mexico City!
Colin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paulo, 3-night business trip
Verified Hotels.com guest review

6/10 Good

hallway lights off on some floors
management turns off hallway lights on floors with low occupancy.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

6/10 Good

Very convenient neighborhood but old room
Room is kind of old. Bathroom is basic. Everything inside the room is controlled by a tablet and their functions are not totally clear. Neighborhood is very convenient and safe. Very close to a mall and to very good places to eat.
CARLOS E, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Víctor M, 2-night trip
Verified Expedia guest review

6/10 Good

Uncomfortable beds, no English communication,
Verified Expedia guest review

10/10 Exceptional

Jia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is lovely! The rooms are spacious and comfortable. I did ask for an extra blanket because the room could be chilly with the air conditioning . It was very clean an a safe location. We will be back!
Timothy, 3-night family trip
Verified Orbitz guest review

2/10 Poor

Luis, 5-night trip
Verified Expedia guest review