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Riad Arabesque

Photo gallery for Riad Arabesque

Reception hall
Indoor pool
Suite (Ambassador) | Pool | Indoor pool
Indoor pool
View from room

Overview of Riad Arabesque

Riad Arabesque

5.0 star property
Luxury riad in Fes El Bali with 2 restaurants and indoor pool

7.8/10 Good

105 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
20 Derb El Miter, Zenjfour - Medina, Fes, 30200
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Steam room
  • Room service
  • Spa services
  • In-room childcare
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Fes El Bali
  • Zaouia Sidi Ahmed Tijani - 1 min drive

Getting around

  • Fes (FEZ-Saiss) - 38 min drive
  • Fes Station - 15 min drive
  • Airport drop-off service

Restaurants

  • Palais Amani - 6 min walk
  • Restaurant Ryad Nejjarine - 9 min walk
  • cafe rsif - 16 min walk
  • Le Tarbouche - 14 min walk
  • Fondouk Bazaar - 12 min walk
Map

About this property

Riad Arabesque

A great choice for a stay in Fes, Riad Arabesque offers airport drop-off service (available 24 hours). Guests can indulge in massages, and Al Manzah, one of 2 restaurants, serves Moroccan cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious riad include an indoor pool, a bar/lounge and a fitness centre. The convenient parking and comfortable beds get good marks from fellow travellers.

Languages

Arabic, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport drop-off (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1870
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness centre
  • An indoor pool
  • Spa services
  • Steam room
  • Reception hall

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • Arabic
  • French

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Al Manzah – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner.
Le Jnan – Overlooking the garden, this restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 240.00 per room

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MAD 350 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Arabesque Fes
Riad Arabesque
Riad Arabesque Fes
Riad Arabesque Hotel Fes
Riad Arabesque Hotel Fes
Riad Arabesque Fes
Riad Arabesque Riad
Riad Arabesque Riad Fes

Frequently asked questions

Does Riad Arabesque offer free cancellation for a full refund?
Yes, Riad Arabesque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riad Arabesque?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riad Arabesque?
Yes, there's an indoor pool.
Are pets allowed at Riad Arabesque?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Arabesque?
Yes, there's free self parking.
Is an airport shuttle service offered by Riad Arabesque?
Yes, a shuttle from the hotel to the airport is available. The charge is MAD 240.00 per room.
What are the check-in and check-out times at Riad Arabesque?
You can check in starting at 1:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Riad Arabesque and nearby?
Riad Arabesque has an indoor pool, a steam room and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Riad Arabesque?
Yes, there are 2 on-site restaurants, featuring Moroccan cuisine and garden views.
What's the area around Riad Arabesque like?
Riad Arabesque is a short 6-minute walk from Zaouia Sidi Ahmed Tijani and 8 minutes' walk from University of Al Quaraouiyine.

Reviews

7.8

Good

8.1/10

Cleanliness

8.1/10

Staff & service

9.3/10

Amenities

7.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

2/10 Poor

Anna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful getaway in a 19th century mansion...eating meals on the terrace overlooking the city is ideal. Staff is very friendly, the common areas are stunning & the breakfasts are delicious.
John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The owner who is always there with a smile made our stay very special. They treat everyone like royalty.
susan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hicham, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A truly unique place to stay at in Fez
The Riad Arabesque is an old institution in Fez. Celebrities such as Usher, Brad Pitt and George Clooney have all stayed here and it is clear why. The staff are making sure that you feel like you are staying at the house of someone you know rather than at a hotel. It is a personal and genuine experience in all aspects that I can highly recommend.
Elias, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

G, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Place is beautiful and the staff is wonderful. Taxi ride to all the more popular area is just about 10-20 MAD.
2-night romance trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Dangerous people, beware.
Be very careful with this place. The owner works in conjunction with unofficial “guides” who take you to the medina and make hefty commissions on overpriced artisan items. The Riad itself, while aesthetically pleasing on first glance, is severely run down. It smells of mold, is full of huge roaches and has a lot of cosmetic damage and disrepair. Their website advertises a 60 euro massage and hamman as well as childcare. Upon my appointment I learned that there is no childcare and was charged 70 euro (mind you my children were in the room throughout treatment, not exactly the relaxing hour I had planned). The “massage therapist” is not trained and lacks understanding of human anatomy or basic massage technique. The icing on the cake happened after checkout. I prepaid for my 3 night stay over $319. I paid my overcharged 70 euro roach infested spa experience, I requested and paid my final bill after breakfast of over $75 (and conveniently their credit card machine was not working, welcome to Fes). I used her driver to depart. She had the driver pull over on the side of the road with 2 other men and hold my children and I hostage for 40 minutes until she arrived demanding money she claimed I owed her. They would not let us go until I paid her a lousy $30. Her driver then demanded our U.S. passports at which point things took a bigger turn for the worse. I have a case filed against all the people involved including the Riad owner who orchestrated the event. Dangerous people.
kristina, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great design needs maintenance
Incredible design but some areas need to be updated. Staff were very helpful. Stayed in December so it was quiet but it was very cold in the dining area inside. The staff tried to heat it with gas heaters and they helped us despite our late arrival. It was good and I would stay again but if they updated the bathrooms etc it could be incredible
Martin, 1-night romance trip
Verified Hotels.com guest review