Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Crowne Plaza Chicago West Loop - Chicago

3.5-star3.5 stars
25 South Halsted Street, Chicago, IL, 60661, United States of America

Romantic hotel with restaurant, near Willis Tower
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel is very nice and cosySep 14, 2018
  • Good, clean, quiet, comfortable. Mar 15, 2020

Crowne Plaza Chicago West Loop - Chicago

More Info: 6823 2342

from S$168
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Deluxe Room
  • Room, 1 King Bed, Non Smoking, Corner (Location)
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 1 Double Bed, Non Smoking (Feature)
  • Suite, 1 King Bed, Non Smoking (Feature)

What’s around Crowne Plaza Chicago West Loop - Chicago

Landmarks

  • In Near West Side
  • Willis Tower - 14 min walk
  • University of Illinois Chicago - 17 min walk
  • Chicago Riverwalk - 19 min walk
  • Grant Park - 25 min walk
  • Art Institute of Chicago - 26 min walk
  • Millennium Park - 26 min walk
  • Chicago Theatre - 26 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 21 min drive
  • Midway Intl. Airport (MDW) - 18 min drive
  • Chicago, IL (PWK-Chicago Executive) - 29 min drive
  • Chicago Union Station - 9 min walk
  • Millennium Station - 28 min walk
  • Chicago Halsted Station - 28 min walk
  • Ogilvie Transportation Center - 8 min walk
  • UIC-Halsted Station - 10 min walk
  • Clinton Station (Green Line) - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Up to 30 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
Languages Spoken
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Crowne Plaza Chicago West Loop - Chicago’s small print

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Chicago West Loop Chicago
  • Crowne Plaza Chicago West Loop Hotel Chicago
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

This property is licensed under an applicable law.Property Registration Number Hotel License

Optional extras

Valet parking costs USD 54 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 20 for adults and USD 20 for children (approximately)

Pets are allowed for an extra charge of USD 50 per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Chicago West Loop - Chicago

  • Does Crowne Plaza Chicago West Loop offer free cancellation for a full refund?
    Yes, Crowne Plaza Chicago West Loop does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Crowne Plaza Chicago West Loop currently open?
    This property is closed from March 24 2020 to August 14 2020 (dates subject to change).
  • Is parking offered at Crowne Plaza Chicago West Loop?
    Yes. Valet parking costs USD 54 per night.
  • Are pets allowed at Crowne Plaza Chicago West Loop?
    Yes, pets are welcome, with a maximum weight of 30 lbs per pet. There's a charge of USD 50 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Crowne Plaza Chicago West Loop?
    You can check in from 3 PM to 2 AM. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Chicago West Loop?
    Yes, there's an onsite restaurant. Nearby restaurants include Greek Islands (3-min walk), Haymarket Brewing Company (4-min walk), and Meli Cafe & Juice Bar (5-min walk).

Recent reviews

Very good 8.0 From 1,403 reviews

Good 6.0
Good location, staff was okay (nothing to brag about), outlet in bathroom did not work, no refrigerator in room
Kelly, us1 night trip with friends
Exceptional 10.0
It was amazing
Benjamin, us1 night trip
Good 6.0
Whether amazing. Staff good. Restaurant not so good. When booking they should say the parking fee to the hotel. But nice hotel.
Sherry, us1 night family trip
Very good 8.0
The only negative was being charged $10 for 20 minutes of parking upon arrival. Was pulling out of the garage but the ticket system wasn’t working well so went past the 20 free minutes by 1-2 minutes.
us1 night trip with friends
Fair 4.0
The bed was not comfortable at all
Justiney, us1 night trip
Fair 4.0
Who’s on first abs what’s on second.
Check in and Unauthorized erroneous deposit charges were unreal and disappointing.
Jane, us2 night family trip
Poor 2.0
Critters !!!!
The Hotel had increased prices and has ROACHES. No compensation whatsoever!!! Will NEVER stay here again.
Jose, us2 night trip
Fair 4.0
Brrr
Reservation, check in, and cleanliness was fine. The problem was that cold air coming in under the curtains made sleep difficult to impossible! And the heater was of little use
Earl, us1 night trip
Exceptional 10.0
Blackhawks game stayed overnight
Close to United Center. Went to Blackhawks game, bad weather came in so we chose this hotel for overnight. Amazing hotel with great amenities. Friendly service for check in. Super clean room. Dont miss out on the breakfast buffet, check the small box on hotel.com for $1.99 under special request for the discount. Not your typical breakfast buffet. Going to come back for a mini Chicago getaway again!!
Donald, us1 night family trip
Good 6.0
Security chain on door was missing, couch was stained, parking cost over $50 for the night, and front desk personnel was confused at times.
Tamara L., us1 night family trip

Crowne Plaza Chicago West Loop - Chicago

Is the description of this property not correct? Tell us