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Hotel Topaz

3.0 star property
Family-friendly resort in Kandy with 2 restaurants and spa

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Hotel Topaz

Photo gallery for Hotel Topaz

Lobby sitting area
View from property
Property entrance
View from room
Buffet

Overview of Hotel Topaz

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant
Map
Aniwatte, Kandy, 2000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Outdoor tennis court
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Separate bedroom
  • Premium TV channels

Room options

View all photos for Suite Room

1 bedroom, premium bedding, memory-foam beds, minibar

Suite Room

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Twin Room

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Triple Room

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Double Room

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • Temple of the Tooth - 7 min drive
  • Pallekele International Cricket Stadium - 19 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 161 min drive
  • Kandy Railway Station - 12 min drive
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Cinnamon Citadel Panorama Restaurant - 7 min drive
  • Cafe 1886 By Salgado Bakers - 4 min drive
  • Kandyan Muslim Hotel - 3 min drive
  • Avanhala - 7 min drive
  • Pizza Hut - 3 min drive
Map

About this property

Hotel Topaz

Take in the views from the rooftop terrace when you stay at Hotel Topaz. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar and an outdoor tennis court are other features.

Languages

English, French, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 73 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 12:30 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Train station shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Karaoke
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Piano
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately LKR 2500 for adults and LKR 1250 for children
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for LKR 2500.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy

Frequently asked questions

Does Hotel Topaz offer free cancellation for a full refund?
Yes, Hotel Topaz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Topaz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Topaz?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Topaz?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Topaz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Topaz?
You can check in from 12:30 PM - 11:30 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Topaz and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Topaz also has spa services and a garden.
Are there restaurants at or near Hotel Topaz?
Yes, there are 2 on-site restaurants.
What's the area around Hotel Topaz like?
Hotel Topaz is a short 19-minute walk from Bahirawakanda Vihara Buddha and 20 minutes' walk from Kandy Clock Tower.

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Haris, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ajith Wellington, 2-night trip
Verified Expedia guest review

8/10 Very good

The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
4-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

An average hotel with friendly staff
2-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location; clean rooms and great staff. Restaurant was also very good
Rajiv, 1-night family trip
Verified Expedia guest review

8/10 Very good

one night stay at Topaz Kandy
The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
VIJAY ANAND, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A hotel with a view
A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
3-night romance trip
Verified Hotels.com guest review