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Crowne Plaza Villahermosa, an IHG Hotel

Photo gallery for Crowne Plaza Villahermosa, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Villahermosa, an IHG Hotel

Crowne Plaza Villahermosa, an IHG Hotel

4.0 star property
4-star hotel with outdoor pool, near Tabasco Park
8.8 out of 10 Fabulous
8.8/10 Fabulous

243 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Paseo Usumacinta 1708, Col. Carrizal, Villahermosa, TAB, 86035
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • Tabasco Park - 1 min drive

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 6 min walk
  • Bravo Butchers - 6 min walk
  • Ginger Rabbit - 1 min walk
  • El Matador - 1 min walk
  • Pan Comido - 3 min walk
Map

About this property

Crowne Plaza Villahermosa, an IHG Hotel

Crowne Plaza Villahermosa, an IHG Hotel offers an airport shuttle (available 24 hours) for MXN 300 per vehicle one-way. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a children's pool and a terrace. Fellow travellers say great things about the helpful staff and central location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Additional fees apply to children 5-10 years old for breakfast.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Grab bar in shower
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 295 to 295 for adults and MXN 185 to 185 for children
  • Airport shuttle service is offered for an extra charge of MXN 300 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Villahermosa
Crowne Plaza Villahermosa
Crowne Plaza Hotel Villahermosa Tabasco, Mexico
Crowne Plaza Villahermosa Hotel

Frequently asked questions

Does Crowne Plaza Villahermosa, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Villahermosa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Villahermosa, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Villahermosa, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Villahermosa, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Villahermosa, an IHG Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Crowne Plaza Villahermosa, an IHG Hotel?
Yes, an airport shuttle is available. The charge is MXN 300 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Villahermosa, an IHG Hotel?
You can check in from 3 PM - 5:30 AM. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Crowne Plaza Villahermosa, an IHG Hotel?
No, this hotel doesn't have a casino, but Taj Mahal Casino (3-min drive) is nearby.
What is there to do at Crowne Plaza Villahermosa, an IHG Hotel and nearby?
Crowne Plaza Villahermosa, an IHG Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Crowne Plaza Villahermosa, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Crowne Plaza Villahermosa, an IHG Hotel like?
Crowne Plaza Villahermosa, an IHG Hotel is a short 5-minute walk from Tabasco Park and 9 minutes' walk from La Choca Park. Our travellers say that the local area is very central.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

GUILLERMO, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Estancia promedio
Las instalaciones son buenas, el personal es amable, aunque la comida tiene espacio para mejorar, recomendaría comer fuera.
Elmer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Restaurante was amazing
Everything was great from the start, we were able to check in early and the room was up to standards clean and comfortable. The staff was very attentive to all of our needs, would definitely recommend this hotel to anyone visiting Villahermosa.
Salvador, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place and very clean. A little bit older.
Ricardo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Invite everyone to try this location. Great Customer Service and perfect location
Ramon, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Muy limpio el hotel y buen restaurante
Marco Antonio, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean staff very courteous and helpful with your needs
Miguel, 1-night trip
Verified Expedia guest review