8/10 Very good
14 May 2023
Omi
Omi, 1-night trip
Verified Hotels.com guest review
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Le Passage Cairo Hotel & Casino
Photo gallery for Le Passage Cairo Hotel & Casino
Overview of Le Passage Cairo Hotel & Casino
Le Passage Cairo Hotel & Casino
Luxury hotel in Heliopolis with 5 restaurants and casino
7.6 out of 10 Good
7.6/10 Good
904 verified Hotels.com guest reviews
Property highlights
- Pool
- Spa
- Airport transfer
- Parking available
- Free WiFi
- Restaurant
Cairo Intl. Airport Road, Heliopolis, Cairo, Cairo Governorate, 11361
Main amenities
- Daily housekeeping
- Casino
- 5 restaurants and bar/lounge
- Outdoor pool
- Nightclub
- Breakfast available
- Free children's club
- Free airport shuttle
- Free area shuttle
- Health club
- Sauna
- Steam room
For families
- Children stay free
- Free cots/infant beds
- Children's pool
- Playground on site
- Children's club (free)
- Connecting/adjoining rooms available
Room options
About this area
What's nearby
- In Heliopolis
- City Stars - 11 min drive
- Khan el-Khalili - 16 min drive
- Tahrir Square - 19 min drive
- Egyptian Museum - 19 min drive
Getting around
Restaurants
- ستاربكس - 6 min drive
- كوستا كوفي - 20 min walk
- مطعم حضر موت عنتر - 11 min drive
- ستاربكس - 7 min drive
- برجر كنج - 8 min drive
About this property
Le Passage Cairo Hotel & Casino
Languages
Arabic, English, French, Italian, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 194 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- For more details, please contact the property using the information on the booking confirmation
- Guests booked in “Egyptians only” room categories must present proof of Egyptian residency at check-in to receive the published rate. The hotel reserves the right to amend the rate if valid ID is not provided.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Secured uncovered on-site self-parking (USD 8 per night; includes in/out privileges)
- Secured uncovered on-site valet parking (USD 8 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
Transfers
- Free airport shuttle on request (available 24 hours a day)*
Off-site
- Free area shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 4:30 AM–10:30 AM
- 5 restaurants
- Bar/lounge
- Poolside bar
- Coffee shop
- BBQs
- Private dining
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Free children's club
- Children's pool
- Free local shuttle
- Playground
- Children's menu
- Lifeguard on site
What to do
- Fitness classes
- Shopping
- Access to nearby outdoor pool
Working away
- Business centre
- Meeting room
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Romance packages
Facilities
- 2 buildings/towers
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Television in common areas
- Health club
- An outdoor pool
- Shopping centre on-site
- Arcade/games room
- Casino
- Spa services
- Nightclub
- 4 casino gaming tables
- 2 casino slot machines
- Casino VIP room
- Sauna
- Steam room
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in hallways
- Handrails in stairwells
- Wheelchairs available on site
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- 35-inch LCD TV
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Iron/ironing board (on request)
- Window screens
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down duvet
- Blackout curtains
- Turndown service
- Egyptian cotton sheets
- Memory-foam mattress
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Shower/bath combination
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Free WiFi
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Orangerie Restaurant – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Azure Fine Dining Restaur – Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
Mei Shi Restaurant – This restaurant only serves dinner. A children's menu is available.
Il Giardino Restaurant – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Afandena Restaurant – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 13 for adults and USD 6.5 for children
- Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
- Late checkout can be arranged for an extra charge of USD 30 (subject to availability)
Renovations and closures
The property will be renovating from 13 December 2022 to 12 December 2024 (completion date subject to change). The following areas are affected:
- Casino
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
- Rollaway beds are available for USD 30.0 per day
Parking
- Uncovered self-parking costs USD 8 per night with in/out privileges
- Uncovered valet parking costs USD 8 per night with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 6:00 PM
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Also known as
Passage Cairo Casino
Passage Cairo Hotel & Casino
Passage Hotel
Iberotel Cairo Hotel
Le Passage Heliopolis Hotel Cairo
Passage Cairo Hotel Casino
Passage Hotel Casino
Passage Casino
Le Passage Cairo Hotel Casino
Le Passage Cairo Cairo
Le Passage Cairo Hotel & Casino Hotel
Le Passage Cairo Hotel & Casino Cairo
Le Passage Cairo Hotel & Casino Hotel Cairo
Frequently asked questions
Reviews
7.6
Good
7.8/10
Cleanliness
7.7/10
Staff & service
7.8/10
Amenities
7.5/10
Property conditions & facilities
7.5/10
Eco-friendliness
Reviews
8/10 Very good
1 May 2023
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Doaa
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Eva
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Judith
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Keith
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Dorthe
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10/10 Exceptional
22 March 2023
Perfect stay
David
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5* building with 2* management.
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