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Empire Riverside Hotel

4-star hotel with full-service spa, connected to the convention center, near Reeperbahn

  • Free WiFi
From
S$191

Property renovations and closures

  • This property is closed from November 2 2020 to May 2 2021 (dates subject to change).

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1 / 55Guest Room
9.0.Superb.
  • Great view of the harbor and central location in Hamburg. Walkable to many sights!

    Sep 9, 2020

  • definitely not a 4 star hotel, NO air conditioning, at least none that worked (we…

    Aug 7, 2020

See all 383 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 327 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Saint Pauli
  • Reeperbahn - 2 min walk
  • Fish Market - 13 min walk
  • Miniatur Wunderland - 23 min walk
  • Hamburg Dungeon - 23 min walk
  • Elbe Philharmonic Hall - 25 min walk
This property is closed from November 2 2020 to May 2 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Riverside Double Room
  • Deluxe Double Room
  • Upside Double Room
  • Deluxe Single Room
  • Riverside Single room
  • Upside Single Room
  • Riverview Single Room
  • Riverview Double Room
  • Juniorsuite Riverside Single Room
  • Juniorsuite Riverside Double Room

Location

  • In Saint Pauli
  • Reeperbahn - 2 min walk
  • Fish Market - 13 min walk

What’s around

Landmarks

  • In Saint Pauli
  • Reeperbahn - 2 min walk
  • Fish Market - 13 min walk
  • Miniatur Wunderland - 23 min walk
  • Hamburg Dungeon - 23 min walk
  • Elbe Philharmonic Hall - 25 min walk
  • Operettenhaus - 6 min walk
  • St. Pauli Piers - 7 min walk
  • St. Michaelis Church - 14 min walk
  • Hamburger Dom - 18 min walk
  • Cap San Diego - 19 min walk

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Sternschanze Station - 26 min walk
  • Holstenstraße Station - 27 min walk
  • Hamburg-Altona Station - 28 min walk
  • Landungsbrücken Station - 7 min walk
  • St. Pauli U-Bahn - 8 min walk
  • Reeperbahn S-Bahn - 9 min walk

At a glance

Hotel size

  • This hotel has 327 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Full-service spa

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 47-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RIVERStyle. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Waterkant Restaurant - This restaurant serves breakfast only.

Skyline Bar "20 up" - Onsite cocktail bar. Open select days.

DAVIDS - This lobby lounge specializes in sushi. Open daily.

Small print

Also known as

  • Empire Riverside
  • Empire Riverside Hotel Hamburg
  • Empire Riverside Hotel Hotel Hamburg
  • Empire Riverside Hamburg
  • Empire Riverside Hotel
  • Empire Riverside Hotel Hamburg
  • Hotel Empire Riverside
  • Empire Riverside Hotel Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 20.00 per night

Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Empire Riverside Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 2 2020 to May 2 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 20.00 per night.
  • Yes, pets are welcome. There's a charge of EUR 25 per pet, per day. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Waterkant Restaurant offers sushi. Nearby restaurants include Zuckermonarchie (4-min walk), The Academy (4-min walk), and Molly Malone (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • Empire Riverside Hotel has a spa and a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    I liked the location close to transportation and Riverside choices. Given its neighborhood, there is a lot of action on the streets. It has two bars, which are real draws for the area.

    5 night trip, Jan 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent property in a good location with nice rooms. Staff are always welcoming, just a bit pricey.

    2 night romance trip, Dec 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    The bar has great view as well as the room Make sure the ac works.... mine was broken Overall good hotel if you want a nice wiew

    2 night family trip, Aug 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    Clean hotel nice location. Staff nice. Air con not very good. No buissness Centre or printers available to print boarding passes. E mailed several times with help of reception but to no avail.

    2 night business trip, Jul 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Room is very nice, nice view, great breakfast, good location

    3 night business trip, Jun 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good Hotel for a relatively short stay.

    Good trip to visit friends in Hamburg

    Mr Antonio, 3 night romance trip, Jun 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location. Quite spartan rooms. Pleasant though.

    11 night trip, May 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location

    Super hotel... bar on 20th floor a must... location is great also

    Angelo, 2 night trip with friends, May 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The reception staff were not very helpful at all. However the bar staff were wonderful. Also, with a hotel this size I would have thought that room service would have been standard. With international travelers arriving from all over the world at different times, there is nowhere for them to eat past 22:00 pm. I had to walk the streets of Hamburg to find food when I arrived at 22:45. Not good!

    2 night business trip, Apr 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    good hotel but service lets it down

    was OK no hotel info documentation, it was on the TV but did not work, called front desk to get an iron and ironing board 4 times with no answer and had to go down to the desk 2 times to get one. told the front desk about the TV info not working but was completely not interested

    Paul, 1 night romance trip, Jan 19, 2019

    Verified Hotels.com guest review

See all 383 reviews