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All properties in Osaka, Osaka (prefecture), Japan
1 room, 2 adults

Cross Hotel Osaka - Osaka

4-star4 stars
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085, Japan

4-star hotel with 2 restaurants, near Shinsaibashi Shopping Arcade
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great location, stylist design, helpful staff, everything met my expectation.Jan 14, 2020
  • The service was amazing! They helped us took instaJan 5, 2020

Cross Hotel Osaka - Osaka

More Info: 6823 2342

from S$144
  • Deluxe Double Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor)
  • Superior Double Room, Non Smoking (Standard Floor)
  • Triple Room, Non Smoking (Standard Floor)
  • Twin Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor, Single Use)
  • Twin Room, Non Smoking (Standard Floor, Single Use)

What’s around Cross Hotel Osaka - Osaka


  • In Namba
  • Shinsaibashi Shopping Arcade - 1 min walk
  • Amerikamura - 1 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk
  • Namba Parks - 13 min walk
  • Tsutenkaku Tower - 27 min walk
  • Kyocera Dome Osaka - 32 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 55 min drive
  • Itami Airport (ITM) - 26 min drive
  • Kobe Airport (UKB) - 52 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Sakuragawa Station - 16 min walk
  • Namba Station - 8 min walk
  • Shinsaibashi Station - 8 min walk
  • Nippombashi Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Hosted evening meal on select days (surcharge; reservations required)
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


The French kitchen ZERO - This restaurant serves breakfast and lunch.

Cross Hotel Osaka - Osaka’s small print

Also known as

  • Cross Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka
  • Cross Hotel Osaka
  • Cross Osaka
  • Cross Osaka Hotel
  • Hotel Cross
  • Hotel Cross Osaka
  • Osaka Cross
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

Optional extras

Self parking costs JPY 2500 per night

Buffet breakfast is offered for an extra charge of JPY 3025 for adults and JPY 1513 for children (approximately)

Hosted evening meal costs JPY 9680

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cross Hotel Osaka - Osaka

  • Does Cross Hotel Osaka offer free cancellation for a full refund?
    Yes, Cross Hotel Osaka does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Cross Hotel Osaka?
    Yes. Self parking costs JPY 2500 per night.
  • Are pets allowed at Cross Hotel Osaka?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Cross Hotel Osaka?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Cross Hotel Osaka?
    Yes, there are 2 onsite restaurants. Nearby restaurants include PABLO (1-min walk), LOTTERIA (1-min walk), and Masuda (1-min walk).

Recent reviews

Superb 9.0 From 1,630 reviews

Exceptional 10.0
Excellent location and condition.
Kevin, sg3 night trip
Very good 8.0
Comfortable stay.
Comfortable stay in busy Osaka district . Hotel provided good stay, just no extra kit in washroom . Clean and well maintained . Staff are highly professional
Vishal, sg4 night family trip
Exceptional 10.0
excellent stay and location!
Excellent location, friendly hotel staff. Hotel room is much bigger then I expected. Highly recommended!
IVAN, sg4 night trip
Exceptional 10.0
Lovely Boutique Criss Hotel
We had a wonderful stay at Cross hotel
Jazryl, sg2 night romance trip
Very good 8.0
The hotel is located conveniently around all shoppings and eateries. However, one of a lady front desk manager was rather rude in her attitude to us when we requested for 30min more on check-out due to my friend leaving her travel documents in the nearby restaurant.
Joyce, sg4 night trip with friends
Exceptional 10.0
Convenient location
Good location, just 5 minutes walk to Dotonburi and about 10 minutes walk to Namba station. Very clean and good size room. We found the pillows a little too hard but that is more of a personal preference.
sg3 night family trip
Exceptional 10.0
Conveniently located near Dotonbori
Conveniently located near Dotonbori and walking distance from Namba subway. Room is spacious and clean, and amenities were well stocked. Staff was friendly and readily available to provide assistance when required.
Weiliang, sg3 night family trip
Very good 8.0
Hotel location is good, as it is just along shinsaibashi and dotonbori street. However, there is some disappointment with the hotel room. I booked the hotel room from and it did mentioned there is loccitane shower gel and shampoo and etc for the room I booked when I check-in there is no loccitane shower gel and shampoo. Beside this, I have no idea why the there is always a smelly smell coming from the toilet bowl. It seem like there is some suction from the toilet bowl need to be change. Overall, the room is clean and comfortable but it will be good if there is two pillow instead of one.
sg5 night family trip
Very good 8.0
Above average
Benedict, sg2 night romance trip
Exceptional 10.0
Excellent location
Cross Hotel was very helpful especially in the typhoon. Staff were friendly and informative. Hotel was very conveniently located right next to Dotonburi and the shopping district. Train station Namba was 3-5 mins walk only.
Cheryl, sg5 night trip with friends

Cross Hotel Osaka - Osaka

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