Gananoque Inn & Spa

Photo gallery for Gananoque Inn & Spa

Primary image
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Overview of Gananoque Inn & Spa

Gananoque Inn & Spa

3.0 star property
3-star hotel with spa, near Gananoque Boat Line

7.8/10 Good

637 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Meeting Facilities
  • Laundry facilities
Map
550 Stone Street South, Gananoque, ON, K7G 2A8
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Laundry service
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Lake Ontario - 1 min drive
  • Thousand Islands Bridge - 18 min drive
  • Thousand Islands Winery - 25 min drive
  • Boldt Castle - 31 min drive

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 37 min drive
  • Watertown, NY (ART-Watertown Intl.) - 56 min drive
  • Gananoque Station - 6 min drive

About this property

Gananoque Inn & Spa

3-star hotel
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Gananoque Inn & Spa. Active travelers can enjoy fishing at this hotel. Treat yourself to a massage, a body scrub, or a manicure/pedicure at the onsite spa. The onsite local cuisine restaurant, Muskie Jake Tap and Grill, features ocean views and light fare. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), wedding services, and a 24-hour front desk
  • Massage treatment rooms, luggage storage, and concierge services
  • Guest reviews say good things about the breakfast, helpful staff, and overall condition
Room features
All 53 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Fishing
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages

  • English
  • French

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures.

The spa is open select days.

Dining

Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per stay

Optional extras

  • Breakfast costs between CAD 10.95 and CAD 15.95 for adults, and CAD 7.95 and CAD 11.95 for children (approximately)
  • Late check-out can be arranged for an extra charge (amount varies)

Renovations and closures

The property is closed between December 25 and December 27.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
Gananoque Inn & Spa Hotel
Gananoque Inn & Spa Gananoque
Gananoque Inn & Spa Hotel Gananoque

Frequently asked questions

Is Gananoque Inn & Spa currently open?
The property is closed between December 25 and December 27.
Does Gananoque Inn & Spa offer free cancellation for a full refund?
Yes, Gananoque Inn & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gananoque Inn & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Gananoque Inn & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gananoque Inn & Spa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Gananoque Inn & Spa?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge. Contactless check-out is available.
Is there an onsite casino at Gananoque Inn & Spa?
No, this hotel doesn't have a casino, but Thousand Islands OLG Charity Casino (14-min walk) and OLG Casino Thousand Islands (4-min drive) are both nearby.
What is there to do at Gananoque Inn & Spa and nearby?
Have fun during the warmer months with activities such as fishing. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Gananoque Inn & Spa?
Yes, Muskie Jake Tap and Grill offers local cuisine and ocean views. Nearby restaurants include The Purple House Cafe (5-min walk), Sushi sun (7-min walk), and The Old English Pub (8-min walk).
What's the area around Gananoque Inn & Spa like?
Gananoque Inn & Spa is a short 1-minute walk from Lake Ontario and 3 minutes' walk from Thousand Islands Playhouse. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.3/10

Property conditions & facilities

7.1/10

Eco-friendliness

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachelle, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Tamara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice but carpet had spots, curtains did not fit
2-night trip
Verified Hotels.com guest review

6/10 Good

Laura, 2-night trip
Verified Hotels.com guest review

8/10 Very good

cheri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 1-night trip
Verified Hotels.com guest review

6/10 Good

We made the best of our stay.
Excellent location. Reception efficient, helpful and friendly. Spa was closed. Restaurant (Muskie Jakes) extremely poor quality and service (see detailed review on Google). Breakfast included in room rate dismal (e.g., BLT had 1pc bacon per half, scrambled eggs only option with classic breakfast, hash browns undercooked and advised “could not be made crispy because they were already ‘done up’”. We were ‘upgraded’ to a cottage across the road at Caverly House-cleanliness was an issue-floating dust bunnies on surfaces, black grime around sink taps, old soap caked on bathroom sink basin and tap, dead bugs on window sills, electric rads gave off burning smell, old AC units installed were loud, very musty smell throughout not covered by air freshener, previous occupant water bottles left on exterior deck with litter on lawn, exterior covered in dirt and thick cob webs, etc. Establishment dated and run down (worn, dirty, flaking paint everywhere, etc.), in need of an overhaul to continue to charge current rates. This place could be a gem with a healthy dose of TLC-will not return until upgrades in place.
Christie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Heidi, 3-night trip
Verified Hotels.com guest review