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4-star hotel in Marrakech with 2 restaurants and spa
Staff were efficient and friendly in very difficult times (COVID19)
Mar 15, 2020
We absolutely loved our stay! Hoping to go back this year! The food, the staff, amenities…
Jan 19, 2020
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Rollaway beds are available for MAD 220.0 per night
Babysitting/childcare is available for an extra charge
Pets are allowed for an extra charge of MAD 50 per pet, per night (maximum MAD 100 per stay)
Service animals exempt from feesAirport shuttle service is offered for an extra charge of MAD 150 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Area shuttle service is offered for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Pool access available from 8:00 AM to 7:00 PM.
Guests under 12 years old are not allowed in the spa.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Brilliant service manager Mustafa and Aziz they been so helpful. only downside they don't have much choice for vegetarian. Definitely recommend this hotel
NILESH, 3 night trip, Dec 20, 2019
Verified Hotels.com guest review
A lovely clean hotel with nice looking rooms and comfy beds. The staff were friendly and helpful. The bar closed at 9pm and there was nothing else to do at the hotel or local area so that was disappointing. Didn’t feel comfortable going outside the hotel as it was in a bad area. Expected the shop to provide snacks and drinks to buy but only had clothes and didn’t open when it was supposed to. Our electric sockets had not been upgraded so didn’t fit our travel adapters despite stating they were able to be used in Morocco. Our bathroom sink didn’t drain away so we had to do this manually by lifting the plug. No-one came to help us with the safe when we asked. Builders were working from 8am most days which meant we were up early every morning! The dinner food was lovely, as was the lunch. Breakfast didn’t give many options other than bread and fruit. I left my sunglasses on the table at lunch and they were never found. Overall ok stay but wouldn’t stay again.
5 night romance trip, Oct 21, 2019
Verified Expedia guest review
Clean and nice amenities. very good quality price value. very nice pool and garden. The only drawback is you need a car or transportation to go to main city.
1 night romance trip, Aug 15, 2019
Verified Orbitz guest review
The Exterior of the property is not good but interior was great.
4 night trip with friends, Aug 1, 2019
Verified Expedia guest review
There were no tea/coffee making facilities in the room. They did not supply a phone to contact the reception and no room service. We felt at one time the staff were not treating us like some of the other guests- they seemed to be biased against us by not providing the same service as they would for the other guests.
4 night romance trip, Jun 26, 2019
Verified Expedia guest review
A home from home. Good food and drink, lovely surroundings and first class service with a smile. What more could I say about this fabulous place.
4 night romance trip, Jun 4, 2019
Verified Expedia guest review
Lovely hotel, quiet and very relaxing. Everyone really helpful and friendly. A great place to chill. Taxi needed to get into Marrakesh but we didn’t bother as just wanted to chill. Will go back A+++
Caroline, 3 night trip with friends, May 31, 2019
Verified Hotels.com guest review
Beautiful hotel with a lovely pool. The rooms are unique and remind you that you are in Morocco. Literally is an oasis.
Andrew, 3 night romance trip, Apr 6, 2019
Verified Expedia guest review
Nice hotel, location is away from centre so transport can be expensive
Ehtisham, 7 night romance trip, Mar 18, 2019
Verified Hotels.com guest review
The hotel grounds are beautiful, we went half-board which was fantastic couldn't complain about the food as it was fantastic, staff were lovely and very helpful they couldn't do enough for you. City and airport was a short ride away which the hotel offers transport for.
3 night romance trip, Feb 6, 2019
Verified Expedia guest review