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RatiLanna Riverside Spa Resort

Photo gallery for RatiLanna Riverside Spa Resort

Outdoor pool
Front of property – evening/night
Deluxe Garden Room | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Lobby sitting area

Overview of RatiLanna Riverside Spa Resort

VIP Access

RatiLanna Riverside Spa Resort

5.0 star property
Luxury resort with spa, near Mae Ping River
9.0 out of 10 Superb
9.0/10 Superb

383 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
33 Changklan Road, Muang, Chiang Mai, Chiang Mai, 50100
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Swim-up bar
  • Room service
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 34 min walk
  • Tha Phae Gate - 42 min walk
  • Warorot Market - 5 min drive
  • CentralPlaza Chiang Mai Airport - 5 min drive
  • Sunday Walking Street Market - 7 min drive
  • Chiang Mai University - 6 min drive
  • Wat Phra Singh - 7 min drive
  • Central Festival Chiangmai - 9 min drive
  • Chiang Mai Rajabhat University - 10 min drive
  • Nimman Road - 8 min drive

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 15 min drive
  • Chiang Mai Railway Station - 11 min drive
  • Saraphi Station - 16 min drive
  • Lamphun Pa Sao Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • เย็นตาโฟ ลูกชิ้นปลาราชวงศ์ หนองหอย - 14 min walk
  • Wagaya - 8 min walk
  • Yen Cafe - 19 min walk
  • 101 House - 6 min walk
  • ร้านอาหารพวงทอง - 3 min walk
Map

About this property

RatiLanna Riverside Spa Resort

RatiLanna Riverside Spa Resort is only 3.5 mi (5.6 km) from the airport and offers a shuttle (available on request) for THB 600 per vehicle one-way. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Mira Terrace, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious resort include an outdoor pool, a poolside bar and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 75 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6 AM to midnight*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • BBQs
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (5705 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic water bottles

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

RatiLanna Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Mira Terrace – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Rio Restaurant – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: THB 2700
  • Christmas Eve (24 December) gala dinner per child: THB 13500 (from 6 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: THB 3500
  • New Year's Eve (31 December) gala dinner per child: THB 1750 (from 6 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 600 per vehicle (one-way)

Renovations and closures

The property will be renovating from 9 May 2023 to 8 July 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1700.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

RatiLanna
RatiLanna Resort
RatiLanna Riverside
RatiLanna Riverside Resort
RatiLanna Riverside Spa
RatiLanna Riverside Spa Chiang Mai
RatiLanna Riverside Spa Resort
RatiLanna Riverside Spa Resort Chiang Mai
RatiLanna Spa
Ratilanna Riverside Chiang Mai
Ratilanna Riverside Hotel Chiang Mai
Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai

Frequently asked questions

Does RatiLanna Riverside Spa Resort offer free cancellation for a full refund?
Yes, RatiLanna Riverside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RatiLanna Riverside Spa Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RatiLanna Riverside Spa Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at RatiLanna Riverside Spa Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at RatiLanna Riverside Spa Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by RatiLanna Riverside Spa Resort?
Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 600 per vehicle one-way.
What are the check-in and check-out times at RatiLanna Riverside Spa Resort?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at RatiLanna Riverside Spa Resort and nearby?
RatiLanna Riverside Spa Resort has a spa, an outdoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near RatiLanna Riverside Spa Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Thai cuisine.
What's the area around RatiLanna Riverside Spa Resort like?
RatiLanna Riverside Spa Resort is located by the river in Chang Khlan, a short 1-minute walk from Riverside and 9 minutes' walk from Ratchavej Hospital.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Brilliant hotel
Beautiful hotel and faculties, great pool area and room, great staff, very friendly and helpful
Tom, 4-night trip
Verified Hotels.com guest review

6/10 Good

Great staff but not the comfortable stay expected.
The staff are friendly and helpful. but we are sorry to say that this hotel did not meet our expectations for a resort and spa - we noted many areas for improvement. The lobby is cheerful and bright however our room on the top floor was quite dark and the bathroom dated. The hotel elevator was very slow. The pool was in a nice setting by the river but the deck and carpets are weathered and worn. Breakfast was mediocre but also in a nice setting at least. The gym was dark and musty and on the warm side and there were no sanitizing wipes to clean equipment. There is a lot of traffic noise into the late hours and it was not a peaceful stay. Overall we did not find this accommodation was good value for the money compared to our 5 other short term stays in Thailand.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Mi Sun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property. Excellent and helpful staff.
Carl, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Vitaly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the most beautiful resorts we've stayed in. Huge clean rooms with gorgeous wood working. The service was impeccable and staff went out of their way to assist with our queries. The food was also delicious and the spa treatments were fabulous. The best part (for me anyway) was the big, kitted out gym. The perfect place to unwind and we loved it so much, we extended our stay. I miss the resort already.
Yiling, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort is fabulous. The executive suite is very spacious and beautiful. The staff are extremely friendly and accommodating.
david, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ili, 2-night trip
Verified Hotels.com guest review