In the heart of Kraków Old Town, Hotel Wentzl offers a unique blend of elegance and convenience. With two restaurants, a coffee shop/cafe, dry cleaning/laundry services, in-room WiFi and multilingual staff at your fingertips - plus free bicycle rentals to explore the city - you'll feel right at home. Guest reviews rave about the helpful staff.
Hotel Wentzl offers a fantastic location, putting you a short five-minute walk from Royal Road and Main Market Square. Guests looking for a bite to eat can visit DaPietro, one of 2 restaurants, which serves Italian cuisine. This boutique hotel is also within a short drive of Wawel Castle and Oskar Schindler Factory. Fellow travellers say great things about the helpful staff.
Languages
English, Polish
At a glance
Hotel size
18 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets stay for free (dogs and cats only, 1 total)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Off-site parking within 722 ft (PLN 90 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Coffee shop
Room service (limited hours)
Travelling with children
Babysitting (surcharge)
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Video game console
DVD player
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
DaPietro – This restaurant specialises in Italian cuisine.
Restauracja Wentzl – This restaurant specialises in Polish cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 50 per person
Airport shuttle service is offered for an extra charge of PLN 110
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children costs PLN 110
Parking
Parking is available nearby and costs PLN 90 per day (722 ft away)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
Does Hotel Wentzl offer free cancellation for a full refund?
Yes, Hotel Wentzl does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Wentzl?
Yes, cats and dogs stay for free, with a limit of 1 total.
Is an airport shuttle service offered by Hotel Wentzl?
Yes, an airport shuttle is available. The charge is PLN 110.
What are the check-in and check-out times at Hotel Wentzl?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Hotel Wentzl and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near Hotel Wentzl?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
What's the area around Hotel Wentzl like?
Hotel Wentzl is in Kraków City Centre, a short 1-minute walk from Royal Road and 11 minutes' walk from Wawel Castle.
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Hotel Wentzl Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
6 January 2025
Stunning views of Krakow Old Town
Stunning views of Krakow from your bedroom window. Pleasant stay as always
magda
magda, 1-night trip
10/10 Exceptional
19 December 2024
What a wonderful hotel with super helpful and friendly, beautiful views, great location and tasteful decor. Top notch!!
cynthia
cynthia, 2-night trip
10/10 Exceptional
10 November 2024
A little noisy at knight because the plaza is in front, but excellent stay.
Patricia
Patricia, 2-night trip
10/10 Exceptional
20 December 2024
Hotel Wentzl, Krakow
Small hotel with attentive, friendly, and very helpful reception staff. The breakfast was very good, with variety to suit varying tastes.
Taxi service was late for airport pick up and also late for the return journey, but drivers were informative and friendly. All spoke good English.
Alice
Alice, 2-night trip
10/10 Exceptional
9 December 2024
First time visit to Krakow and the hotel could not have been in a more convenient central location right on the main square. The reception staff could not have been more kind and helpful. View from the bedroom window was spectacular over the main square
claire
claire, 3-night trip
10/10 Exceptional
4 November 2023
Excellent location and great quality hotel.
Laura
Laura, 2-night trip
10/10 Exceptional
20 November 2024
We had a fab 4 night stay at Hotel Wentzl. Stayed in a delux double room overlooking the Square. Large comfy room. Excellent communication with the Hotel prior and during our stay. Location is perfect. Fab selection of hot and cold foods at breakfast. Restaurant closed due to refurbishment. Highly recommend
Michael
Michael, 4-night trip
10/10 Exceptional
6 September 2024
Great hotel! A !
NELSON
NELSON, 3-night trip
10/10 Exceptional
20 November 2024
Charming
I loved my stay at Hotel Wentzl. It sits in the most charming square. The service was spectacular… I had to leave early for a tour so they made sure I had a sack breakfast to take with me with plenty of food. I thought that was really nice that they care about their guests in that way.
Jillyn
Jillyn, 2-night trip
10/10 Exceptional
31 October 2024
Amazing. Sat on the balcony overlooking the old town square for hours.
Jason
Jason, 2-night trip
10/10 Exceptional
20 July 2024
Great location right in the market square. Cool art deco feel.
Jason
Jason, 2-night trip
10/10 Exceptional
26 July 2024
Would love to stay longer
The view out onto the square made our trip. Also it smells lovely in the lobby, the free bikes to tour the city were great fun, and the restaurant patio was perfect for a large group.
Verified traveller
1-night trip
10/10 Exceptional
22 September 2024
Hotel Wentzl is right on Kraków 's main square in the Old Town where all the action is. All of the sites are within walking distance from here. Our room overlooked the main square, but had double windows, keeping the sounds out. The staff was extraordinarily helpful, arranging excursions and taxis to the airport.
James
James, 4-night trip
10/10 Exceptional
17 May 2024
I Highly recommend Hotel Wentzl. Great experience.
Adam
Adam, 2-night trip
8/10 Very good
20 August 2024
Centrally located easy access and great staff!
Noisy at night!
Usha
Usha, 2-night trip
10/10 Exceptional
16 November 2023
Beautiful hotel and very luxurious
Deborah
Deborah, 3-night trip
10/10 Exceptional
29 August 2024
Excellent
Karen
Karen, 4-night trip
10/10 Exceptional
13 August 2024
Amazing
What a beautiful hotel lovely room in an amazing location and the view from a very big window all I can say on that is wow , the staff in the hotel where brilliant and at the hotel bar/restaurant brilliant to .
100% recommend this hotel .
Richard
Richard, 3-night trip
10/10 Exceptional
2 September 2024
Beautiful and luxury hotel. Breakfast very small. Limited option for breakfast. Go the the harry potter restaurant nearby .
Anita
Anita, 1-night trip
10/10 Exceptional
17 March 2024
Nice place, worth staying
Lovely hotel, close to everything. Staff were friendly and the breakfast was good. They also make you a takeaway breakfast if you are heading out early on a tour.
Paul
Paul, 4-night trip
10/10 Exceptional
27 April 2024
Perfect location and friendly staff.
Cannot expect more from the hotel of this kind!
Kentaro
Kentaro, 4-night trip
10/10 Exceptional
19 April 2024
Lovely hotel, our room was gorgeous. Incredible location. Ticks every box for me.
Alex
Alex, 3-night trip
10/10 Exceptional
5 July 2023
The rooms are beautiful, fantastic views of the square!