All hotels in Playa Mujeres, Quintana Roo, Mexico
1 room, 2 adults
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Excellence Playa Mujeres - Adults Only - All Inclusive

5 stars
Prolongacion BonampakS/N Mz 1 Lt 10, SM 3, Isla Mujeres, Playa MujeresQROO77400Mexico, ‏800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
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Outstanding4.8 / 5
  • This place is a little piece of peaceful Heaven. The staff are amazing and can't do…Jul 7, 2016
  • We spent 5 days here at the end of May, and we couldn't have been happier with the hotel.…May 27, 2016
1347See all 1,347 Hotels.com reviews
From 9,968 reviewsTripAdvisor Traveller Rating

Excellence Playa Mujeres - Adults Only - All Inclusive

Hotel Info: 800 1205131

from S$590
  • Terrace Suite With Plunge Pool
  • Jr. Suite Spa or Pool View
  • Jr Ste Swim Up Spa or Pool View
  • Excellence Club Junior Swin UP Suite Ocean View
  • Two-Story RooftopTerrace Ste Spa-Pool Vw
  • Excellence Club Jr. Ste. OCF
  • Excellence Club Two-story Rooftop Terrace Suite
  • Excellence Club Honeymoon Suite OCF
  • Excellence Club Junior Swim UP Suite Pool view
  • Excellence Club Junior Suite Pool View
  • Excellence Club Jr. Ste Swim Up OCV

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • All Inclusive Excellence Playa Mujeres
  • Playa Mujeres All Inclusive
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1840 per person (roundtrip)

In the hotel

Food and drink
  • Free buffet breakfast
  • 9 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • On private beach
  • Number of outdoor pools - 7
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 182986
  • Conference space size (meters) - 17000
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours

Spa

The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.

Advanced reservations are required for massages and spa treatments.

Dining

Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.

The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner.

The Grill Restaurant - This beach restaurant serves lunch and dinner.

Barcelona - This fine-dining restaurant serves dinner only.

The Flavor Market - This fine-dining restaurant serves dinner only.

Excellence Playa Mujeres - Adults Only - All Inclusive’s small print

Also known as

  • All Inclusive Excellence Playa Mujeres
  • Playa Mujeres All Inclusive
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1840 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 1347 reviews

Excellence Playa Mujeres - Adults Only - All Inclusive
Outstanding5.0 / 5
8th time at EPM and it just gets better!
The fact that we've stayed here 8 times (planning at least two more trips in the next year...) says it all. Over the top in every way, and above all, unbelievable service. Pure elegance. Pure heaven. Amazing food. Great rooms (roof top terrace well worth it!) Great gym. Lovely pools and beach. No complaints at all in all of our time there. Stay once and you'll keep coming back, like so many of us have!
5 night romance trip
Excellence Playa Mujeres - Adults Only - All Inclusive
Outstanding5.0 / 5
Perfect relaxing getaway
Could not have been better. Beautiful beach, large room, excellent food, fun activities. We particularly liked the Pilates at the beach and the tequila tasting ( extra charge, but worth it). Only problem was the temperature of the water in the pools - very cold. Side trip via ferry to Isla Mujeres was a fun break in the week.
7 night romance trip
Excellence Playa Mujeres - Adults Only - All Inclusive
Outstanding5.0 / 5
Great stay
Great hotel, nice people. Wi-Fi is free but it is problematic and slow. It was the only cons about this hotel.
3 night romance trip

See all reviews

Excellence Playa Mujeres - Adults Only - All Inclusive

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