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Chalet Kilauea
No-frills hotel in Volcano
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromS$418S$355Price available on 01 Jun 2022
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
19-4178 Wright Road, Volcano, 96785, HI, United States of America
8.0.Very good.417 verified Hotels.com guest reviews
Expensive. Furniture rickety. Loud from dehumidifier and heater. Bed comfortable. Used…
Feb 23, 2022
Very nice place!
Jan 18, 2022
Official standards
This property advises that it adheres to COVID-19 Health & Safety Standards (Hawai'i - USA) and SafeStay (AHLA - USA) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Gap period enforced between guest stays - 72 hours
- Contactless check-in is available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet26 positive mentions
Safe18 positive mentions
Easy parking14 positive mentions
- Free WiFi
- Free parking
- Non-smoking
Property highlights
Main amenities
- 5 smoke-free guestrooms
- Housekeeping (on request)
- Garden
- Concierge services
- Picnic area
- Free WiFi and free parking
For families
- Cribs/infant beds (surcharge)
- Free toiletries
- Garden
- Hair dryer
- Premium bedding
- Free self parking
What’s around
- Hawaii Volcanoes National Park - 38 min walk
- Cooper Center - 12 min walk
- Volcano Garden Arts - 23 min walk
- Volcano House - 3.5 mi / 5.6 km
- Kilauea - 5.9 mi / 9.5 km
- Kīlauea Visitor Center - 3 mi / 4.9 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)
What’s around
Landmarks
- Hawaii Volcanoes National Park - 38 min walk
- Cooper Center - 12 min walk
- Volcano Garden Arts - 23 min walk
- Volcano House - 3.5 mi / 5.6 km
- Kilauea - 5.9 mi / 9.5 km
- Kīlauea Visitor Center - 3 mi / 4.9 km
- Volcano Art Center and Gallery - 3.5 mi / 5.6 km
- Sulphur Banks - 3.5 mi / 5.6 km
- Steam Vents & Steaming Bluff - 3.9 mi / 6.3 km
- 2400 Fahrenheit Art Glass - 4.1 mi / 6.7 km
- Akatsuka Orchid Gardens - 4.7 mi / 7.5 km
Getting around
- Hilo Intl. Airport (ITO) - 45 min drive
map
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See on map
19-4178 Wright Road, Volcano, 96785, HI, United States of America
At a glance
Hotel size
- This hotel has 5 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is 11 AM
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
In the hotel
Things to do
- Golfing nearby
- Hiking/biking trails nearby
- Mountain biking nearby
Services
- Concierge services
Facilities
- Number of buildings/towers - 3
- Garden
- Picnic area
Languages Spoken
- English
In the room
Sleep well
- Premium bedding
Things to enjoy
- Individually decorated
Freshen up
- Shower only
- Free toiletries
- Hair dryer
Stay connected
- Free WiFi
Fees & policies
Optional extras
- Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Children & extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Cribs/infant beds are available for USD 15.00 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
State tax ID - 133-620-1216-01
State tax ID - 133-620-1216-01
This property is licensed under an applicable law.Property Registration Number 19-364019; 19-364025
Also known as
- Chalet Kilauea
- Kilauea Hospitality Group Volcano
- Kilauea Hospitality Group
- Kilauea Hospitality Group Hotel Volcano
- Kilauea Hospitality Group Hotel
- Chalet Kilauea The Chalet Kilauea Collection
- Chalet Kilauea Hotel
- Chalet Kilauea Volcano
- Chalet Kilauea Chalet Kilauea Collection
- Kilauea Hospitality Group
- Chalet Kilauea Hotel Volcano
- Chalet Kilauea Chalet Kilauea Collection Inn
- Chalet Kilauea Chalet Kilauea Collection Inn Volcano
- Chalet Kilauea Chalet Kilauea Collection Volcano
- Chalet Kilauea Collection
- Kilauea Chalet
- Kilauea Hospitality Group Inn Volcano
- Kilauea Hospitality Group Inn
Also known as
- Chalet Kilauea
- Kilauea Hospitality Group Volcano
- Kilauea Hospitality Group
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Chalet Kilauea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
- Yes. Nearby restaurants include The Rim (3.5 mi), Uncle George's Lounge (3.5 mi), and Bowling Aly (4.4 mi).
- Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy amenities like a picnic area and a garden.
8.0.Very good.417 verified Hotels.com guest reviews
- 2.0.Poor
This probably is poorly kept and dirty. I was shocked to see insects everywhere, dirty walls and carpet, and damaged furniture and bed with exposed staples. Staying here may leave you with an infection of some sort.
Sabrina, 6 night trip, Nov 10, 2021
Verified Expedia guest review
- 10.0.Exceptional
This property is quiet and clean.
Broc, 2 night family trip, Oct 21, 2021
Verified Expedia guest review
- 2.0.Poor
The picture in the listing is not where i was sent. Turns out to be a 2 star hotel. Never saw a face and no one picks up the phone.
Timothy Allen, 5 night trip, Sep 6, 2021
Verified Expedia guest review
- 10.0.Exceptional
Amazing night in the middle of Volcano. The room was comfortable and clean as well as the bathroom. The check in and out was easy to do it, they give you all the instructions before arriving. I’ll recommend this place. Keep it up!
1 night trip, Sep 3, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Perfect location to explore the geology of Hawai'i. Old 1912 home full of personality. Kitchen has an awesome gas stove. Lots of room in common areas - that anyone would complain about this place is baffling.
2 night trip, Aug 4, 2021
Verified Expedia guest review
- 8.0.Very good
Very private and quiet, not much service if it had been needed.
2 night trip, Jul 30, 2021
Verified Expedia guest review
- 10.0.Exceptional
Beautiful garden!!!!!
3 night romance trip, Jul 23, 2021
Verified Expedia guest review
- 6.0.Good
Location: Very convenient access to Volcanoes National Park. In a residential area that overall felt safe; however, the large warning signs in several places on the property warning about parking at your own risk and the house next door that looked like it had a broken window and abandoned cars made it feel otherwise (accidentally turned into the wrong driveway). I did not encounter a single person during my stay which also felt strange. Accommodation: Volcano Hale is an older multi-story house with multiple rooms for rent and shared bathrooms. It is generally clean and well maintained with access to a spacious kitchen; some bathrooms have been renovated and others have not. There is a musty smell to the entire house that made me concerned for either mothballs or fungus, and the basement room where I stayed was quite cold at night. Service: After-hours check-in at the main location (marked as Volcano Hale-Chalet Kilauea Collection on Google Maps) consisted of picking up keys and instructions on getting to the actual location of Volcano Hale, which is a few blocks away (marked as Volcano Bed & Breakfast on Google Maps). While it would have been useful to know ahead of time that the check-in location was not the location of the stay, the instructions were otherwise very detailed and the host is very responsive to questions. Overall: Reasonable facilities for the price point, though if I were to return I would opt to pay slightly more for better accommodations.
2 night trip, Jun 8, 2021
Verified Hotels.com guest review
- 8.0.Very good
Great value- clean and comfortable!
Volcano Hale is an older home, but is well-maintained, spacious, and comfortable. Our room had a king bed, lots of pillows, crisp sheets, large closet, de-humidifier and heater (for the damp climate). There is a bathroom on each floor, which is shared with one or two other rooms. The bathroom has a generous supply of clean, fluffy towels and toiletries. The kitchen has a cooktop, microwave, coffee maker, toaster, and refrigerator. Since buying food or eating out is so expensive in this area, the kitchen is a big plus!
2 night trip, Mar 9, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Robert at the front desk was so kind and helpful. The rooms are modern and beautiful. Very clean and welcoming. A hidden gem in the Volcano area.
L.Smithson, 1 night romance trip, Mar 7, 2020
Verified Expedia guest review