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City Express Mexicali

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Exterior
Terrace/patio
Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Overview of City Express Mexicali

City Express Mexicali

2.5 star property
No-frills Mexicali hotel with health club

7.8/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Blvd. Benito Juárez No. 1342, Fracc. Jardines del Valle, Mexicali, BC, 21000
Main amenities
  • Daily housekeeping
  • Health club
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • In-room climate control (air conditioning)

Room options

About this area

Getting around

  • Mexicali, Baja California Norte (MXL-General Rodolfo Sanchez Taboada Intl.) - 20 min drive
  • El Centro, CA (IPL-Imperial County) - 44 min drive

Restaurants

  • La Corriente Cevicheria Nais Mexicali - 2 min walk
  • El Rincon de Panchito - 2 min walk
  • La Crepería - 3 min walk
  • Albaricoque Restaurant - 3 min walk
  • Dragon - 7 min walk

About this property

City Express Mexicali

Located in the entertainment district, City Express Mexicali is a great choice for a stay in Mexicali. Guests can visit the health club for a workout, and free perks include WiFi, self-parking and continental breakfast on weekdays between 6:00 AM and 10:00 AM. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:00 AM–10:00 AM

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Health club

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express Mexicali
City Hotel Mexicali Express
City Express Mexicali Hotel
City Express Mexicali Hotel
City Express Mexicali Mexicali
City Express Mexicali Hotel Mexicali

Frequently asked questions

Does City Express Mexicali offer free cancellation for a full refund?
Yes, City Express Mexicali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Express Mexicali?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at City Express Mexicali?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Mexicali?
Yes, there's free self parking.
What are the check-in and check-out times at City Express Mexicali?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express Mexicali?
No, this hotel doesn't have a casino, but Arenia Casino (3-min drive) and Casino Caliente (4-min drive) are both nearby.
What is there to do at City Express Mexicali and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near City Express Mexicali?
Yes. Nearby restaurants include Dragon (7-min walk), Los Huaraches Del Presidente (8-min walk) and Ichiban (9-min walk).

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Jeniffer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rafael, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad service
Check in takes too long, they don't have a room ready for you even tough you have reservation. Had problems opening my door. Also room apear bigger than they actually are.
Miguel A, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Rosalinda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

hortensia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My review 0 they need to hire and train profession
Very unprofessional customer service didnt speak english at all, elevators not wirking properly got hit very hard while going into the elevator twice still in pain, sorry but they need to have professional bilingual staff that understand what they are doing, not planning on staying thete no more unles they give 2 free nights.
Silvia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible Customer Service as well as Manager.
I had paid and maybe my reservation online the day before with special accommodations I’m I’ll and it’s hard for me to get around. We showed up on 10/8/22 at 2pm an hour before check in and we spoke to the 2 clerks and we were told to wait until they had rooms available. At 3 when check in start they were giving rooms to everyone in line before us. When I said something to the clerks they my paperwork I had already signed was at the bottom of the list, and they said they had no rooms for us 3, but for the families inline they did. Finally they gave us a room the last one on the 2nd floor (221) away from the elevator making it hard for me to walk. We left that the 2 clerks and manager did it on purpose, because we wanted to know why we were not being treated like everyone else.
Maria, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jesus, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Naydine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lizbeth, 1-night trip
Verified Hotels.com guest review