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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
City centre hotel within walking distance of Madison Square Garden

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Hilton Garden Inn New York/Manhattan-Chelsea

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Restaurant
Lobby

Overview of Hilton Garden Inn New York/Manhattan-Chelsea

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
121 W 28th St, New York, NY, 10001
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Multilingual staff
  • Concierge services
Feel at home
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Evolution

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 6 min walk
  • Madison Square Garden - 6 min walk
  • Empire State Building - 10 min walk
  • Broadway - 14 min walk
  • The High Line Park - 14 min walk
  • Times Square - 14 min walk
  • Bryant Park - 15 min walk
  • Jacob K. Javits Convention Center - 22 min walk
  • Grand Central Terminal - 22 min walk
  • Rockefeller Center - 23 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • Teterboro, NJ (TEB) - 18 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 33 min drive
  • John F. Kennedy International Airport (JFK) - 44 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 6 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • 34 St. Station (Herald Square) - 7 min walk

Restaurants

  • McDonald's - 1 min walk
  • Skirt Steak - 3 min walk
  • Barn Joo Nomad - 1 min walk
  • The Wilson NYC - 4 min walk
  • L'Amico - 3 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Located 1.4 mi (2.2 km) from the airport, Hilton Garden Inn New York/Manhattan-Chelsea offers a great location, putting you within a short 10-minute walk of Madison Square Garden and Empire State Building. You'll have free perks such as WiFi and wired Internet. Also, Broadway and Times Square are within a 15-minute walk. The overall property condition and breakfast get good marks from fellow travellers. The property is only a short walk to public transportation: 28 St. Station (7th Av.) is steps away and 28 St. Station (Broadway) is 3 minutes.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 50 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (USD 55.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.00 to 25.00 for adults and USD 15.00 to 25.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self-parking costs USD 55.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Does Hilton Garden Inn New York/Manhattan-Chelsea offer free cancellation for a full refund?
Yes, Hilton Garden Inn New York/Manhattan-Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn New York/Manhattan-Chelsea?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lb per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes. Self-parking costs USD 55.00 per day.
What are the check-in and check-out times at Hilton Garden Inn New York/Manhattan-Chelsea?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn New York/Manhattan-Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What's the area around Hilton Garden Inn New York/Manhattan-Chelsea like?
Hilton Garden Inn New York/Manhattan-Chelsea is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Not good at all
First room had dirty sheets and smelled of urine. Front desk staff did find another room for us, which was cleaner. Broken lamp, missing lamp, restaurant closed (7pm on Sunday), elevator being repaired as we rode it, etc. Wouldn’t recommend this hotel, given the price point there were much better options.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Andrey, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beverly, 2-night family trip