4/10 Fair
11 September 2023
Not good at all
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
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Hilton Garden Inn New York/Manhattan-Chelsea
City centre hotel within walking distance of Madison Square Garden
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Hilton Garden Inn New York/Manhattan-Chelsea
Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea
Overview of Hilton Garden Inn New York/Manhattan-Chelsea
8.4 out of 10 Very good
8.4/10 Very good
Property highlights
- Pet-friendly
- Parking available
- Free WiFi
- Air conditioning
- 24/7 front desk
- Non-smoking
121 W 28th St, New York, NY, 10001
Main amenities
- Daily housekeeping
- Breakfast available
- Self parking
- 24-hour business centre
- 24-hour front desk
- Coffee/tea in a common area
- Computer station
- Front desk safe
- Snack bar/deli
- ATM/banking services
- Multilingual staff
- Concierge services
Feel at home
- Free cots/infant beds
- Microwave
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Coffee/tea maker
Room options
View all photos for One King Bed Roll In Shower
One King Bed Roll In Shower
View all photos for Two Queen Beds City View
Two Queen Beds City View
View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)
Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)
View all photos for Two Double Beds Roll In Shower
Two Double Beds Roll In Shower
View all photos for Room, 1 King Bed (Drinks-Snacks)
Room, 1 King Bed (Drinks-Snacks)
View all photos for King Evolution
King Evolution
View all photos for 2 Queen Beds
2 Queen Beds
View all photos for One King Bed City View
One King Bed City View
View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)
Room, 2 Queen Beds, Non Smoking (Higher Floor)
View all photos for Room, 1 King Bed (Higher Floor)
Room, 1 King Bed (Higher Floor)
View all photos for Room, 1 King Bed
Room, 1 King Bed
About this area
What's nearby
- In Manhattan
- 5th Avenue - 6 min walk
- Madison Square Garden - 6 min walk
- Empire State Building - 10 min walk
- Broadway - 14 min walk
- The High Line Park - 14 min walk
- Times Square - 14 min walk
- Bryant Park - 15 min walk
- Jacob K. Javits Convention Center - 22 min walk
- Grand Central Terminal - 22 min walk
- Rockefeller Center - 23 min walk
Getting around
Restaurants
- McDonald's - 1 min walk
- Skirt Steak - 3 min walk
- Barn Joo Nomad - 1 min walk
- The Wilson NYC - 4 min walk
- L'Amico - 3 min walk
About this property
Hilton Garden Inn New York/Manhattan-Chelsea
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Check-in
Contactless social distancing and check-out
Safety measures
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 169 rooms
- Arranged over 22 floors
Arriving/Leaving
- Check-in time from 3 PM until midnight
- Express check-in/out available
- Minimum check-in age – 21
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Pets
- Pets allowed (dogs and cats only, 2 total, up to 50 lb per pet)*
- Service animals welcome
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Covered on-site self-parking (USD 55.00 per day)
- Wheelchair-accessible parking and van parking on site
- Height restrictions apply for on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
- Coffee/tea in a common area
- Snack bar/deli
Working away
- 24-hour business centre
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 2007
- ATM/banking
- Safe-deposit box at front desk
- Television in common areas
Accessibility
- Wheelchair-accessible
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Closed-captioned TV
- Phone accessibility kit
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- 32-inch flat-screen TV
- Premium digital channels
- Films for purchase
Home comfort
- Climate-controlled air conditioning and heating
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout curtains
- Premium bedding
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Shower/bath combination
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi and wired Internet
- Phone
- Desk chair
Food and drink
- Fridge
- Microwave
More
- Daily housekeeping
Fees & policies
Refundable deposits
- Deposit: USD 100 per accommodation, per stay
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 15.00 to 25.00 for adults and USD 15.00 to 25.00 for children
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for USD 30 per day
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
- Covered self-parking costs USD 55.00 per day
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Policies
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York
Frequently asked questions
Reviews
8.4
Very good
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
9 September 2023
Andrey
Andrey, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 September 2023
Beverly
Beverly, 2-night family trip