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All properties in San Miguel de Allende, Guanajuato, Mexico

Hotel & Spa Doña Urraca San Miguel de Allende

4-star hotel with spa, near Artisan Market

  • Free WiFi and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
1 / 78Outdoor Pool
8.4.Very good.
  • It was ver comfortable, close to everthing. We just had one inconvenience with a…

    Mar 5, 2020

  • This isn’t the worst option in town, but for the money I would rather stay somewhere else…

    Nov 26, 2019

See all 167 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Zona Centro
  • El Jardin - 6 min walk
  • Juarez Park - 17 min walk
  • Artisan Market - 4 min walk
  • Angela Peralta Theater - 5 min walk
  • Fabrica La Aurora - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, 1 King Bed
  • Economy Room, 1 Bedroom
  • Master Suite, 2 Bedroom, Living Room

Location

  • In Zona Centro
  • El Jardin - 6 min walk
  • Juarez Park - 17 min walk

What’s around

Landmarks

  • In Zona Centro
  • El Jardin - 6 min walk
  • Juarez Park - 17 min walk
  • Artisan Market - 4 min walk
  • Angela Peralta Theater - 5 min walk
  • Fabrica La Aurora - 7 min walk
  • Ventanas de San Miguel - 35 min walk
  • Sanctuary of Atotonilco - 7.5 mi / 12.1 km
  • Sanctuary Canada de la Virgen - 18.4 mi / 29.5 km
  • Cuna de Tierra Vineyard - 24.9 mi / 40.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

Hotel & Spa Doña Urraca San Miguel de Allende is listed in the 2017 Condé Nast Traveler Top 100 List.

Small print

Also known as

  • Doña Urraca Hotel
  • & Dona Urraca Miguel Allende
  • Hotel & Spa Doña Urraca San Miguel de Allende Hotel
  • Doña Urraca Hotel San Miguel de Allende
  • Suites & Spa Dona Urraca Hotel San Miguel De Allende
  • Hotel Doña Urraca San Miguel de Allende
  • Hotel Doña Urraca San Miguel Allende
  • Doña Urraca San Miguel de Allende
  • Hotel Doña Urraca
  • Doña Urraca San Miguel Allende
  • Hotel Spa Doña Urraca

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between MXN 150 and MXN 210 for adults, and MXN 75 and MXN 120 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way)

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel & Spa Doña Urraca San Miguel de Allende does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 5:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Virundela (4-min walk), Hank's (5-min walk), and Buenos Aires Bistro (5-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1200 per vehicle one-way.
  • Have fun with activities like cycling, hiking, and ziplining, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel & Spa Doña Urraca San Miguel de Allende also has spa services and a garden, as well as access to a nearby outdoor pool.
8.4.Very good.
  • 4.0.Fair

    1 night trip, Feb 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was very clean and very close to the plaza also only two doors from the main market.

    Silvia, 2 night family trip, Oct 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel and close to the square! Associates were friendly and helpful! Loved their room bathroom and all the complementary accessories such as flip flops, lotion, body wash ect.

    Alma, 1 night romance trip, Sep 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Well maintained, clean and nice decor. Only problem was a weak A/C in one of the rooms, other than that We had a great time ✨

    1 night family trip, Sep 17, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    I thought it was beautiful. More like an apartment than a hotel

    5 night trip with friends, Sep 10, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Unpleasant stay . . .

    1. The air conditioner in the living room was not functional. The hotel said there was nothing they could do about it. 2. The pool was unusable for the entire 4 days we were there. 3. No hot water in the 2nd bedroom. 4. Although the hotel states that they have room service until 8:30 PM, the kitchen could not prepare a club sandwich at 7:30 PM. 5. We were told the water bottles were provided free to the room, but at check-out they tried to charge us for same. 6. The room smelled of excess humidity. 7. We had to request supplies for the bathrooms on more than one occasion. Overall, a very unpleasant stay at a hotel which was not cheap.

    4 night business trip, Aug 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a great location. Ever day we stay there was very relaxing and quiet.

    2 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Less than 5 min. walk to artisan market and 15 minute walk to center square. Location was excellent!

    2 night family trip, Jul 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved staying in San Miguel!

    A beautiful resort in a great location of San Miguel de Allende. Very small (maybe 15 rooms?), an excellent spa (fantastic massage at a good price), and excellent service/amenities. Would highly recommend to anyone looking to stay in the heart of México.

    Pamela, 3 night romance trip, May 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent costumer service at check in and check out, very nice, clean, close to everywhere, walking distance to shops and restaurants.. Restaurant very good breakfast. If you are looking for nice hotel boutique and great location .. this is it!

    4 night family trip, May 2, 2019

    Verified Expedia guest review

See all 167 reviews