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All properties in Santiago, Santiago Metropolitan, Chile
1 room, 2 adults

Mercure Santiago Centro - Santiago

3.5-star3.5 stars
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000, Chile

3.5-star hotel with outdoor pool, near San Francisco Church
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good location. Friendly staff. Nice hotel. Breakfast is great ! Nov 10, 2018
  • I cancelled my reservation because of the rioting that continues to this day in Santiago.…Nov 23, 2019

Mercure Santiago Centro - Santiago

More Info: 6823 2342

  • Standard Room
  • Standard Room
  • Superior Room, View
  • Superior Room
  • Executive Room
  • Executive Room

What’s around Mercure Santiago Centro - Santiago

Landmarks

  • In Downtown Santiago
  • Palacio de la Moneda - 12 min walk
  • San Francisco Church - 3 min walk
  • National Archive - 4 min walk
  • Pontifical Catholic University of Chile - 5 min walk
  • Municipal Theatre of Santiago - 5 min walk
  • Santa Lucia Hill - 7 min walk
  • Lastarria District - 7 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 16 min drive
  • Santiago Central Station - 5 min drive
  • Santa Lucia Station - 3 min walk
  • University of Chile Station - 6 min walk
  • Catholic University Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8019
  • Conference space size (meters) - 745
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.

Cobre - Onsite bar. Open daily.

Mercure Santiago Centro - Santiago’s small print

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago Centro Santiago
  • Mercure Santiago Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago
  • Mercure Santiago Centro Hotel
  • Caesar Business Hotel Santiago
  • Mercure Santiago Centro Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of CLP 49000 (subject to availability)

Self parking costs CLP 8400.00 per day

Rollaway beds are available for CLP 27000.0 per night

Buffet breakfast is offered for an extra charge of CLP 6000 for adults and CLP 6000 for children (approximately)

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Santiago Centro - Santiago

  • Is there a pool at Mercure Santiago Centro?
    Yes, there's an outdoor pool.
  • Are pets allowed at Mercure Santiago Centro?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Mercure Santiago Centro?
    Yes. Self parking costs CLP 8400.00 per day.
  • Is airport shuttle service offered by Mercure Santiago Centro?
    Yes, an airport shuttle is available. The charge is CLP 25000 per vehicle one way.
  • What are the check-in and check-out times at Mercure Santiago Centro?
    You can check in from 2 PM to midnight. Check-out time is noon. Late check-out is available for a charge of CLP 49000 (subject to availability).
  • What is there to do near Mercure Santiago Centro?
    Recommended spots to visit include San Francisco Church (3-min walk) and National Archive (4-min walk), along with Pontifical Catholic University of Chile (5-min walk) and Municipal Theatre of Santiago (5-min walk).
  • Are there restaurants at or near Mercure Santiago Centro?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Very good 8.4 From 347 reviews

Exceptional 10.0
I ♥️ the Staff!
✔️Amazing caring staff during the October Riots very close to the Hotel. Truly concerned about our safety and wellbeing. The procedure of keeping us safe in the basement during the scary fighting and looting and teargassing worked perfectly. I was evacuated by the hotel management, all the guests were evacuated to a safe neighborhood. Sometime hope to return to thank the staff, they were wonderful and kept the guests safe. The room and restaurants are good. Thank you, Mercure Hotel.
Raul, us5 night business trip
Good 6.0
ok
Room was ok. Disappointing for the price and what the photos showed.. Shower door leaked, getting the bathroom floor all wet.
us2 night trip
Fair 4.0
Very disappointed!!
The personal is not very polite, the design is good on the lobby but not in the room, the swimming pool was closed when I was there and there were remodeling work in the middle of the night (3 am) very noisy just upstairs my room!!!
Emilie, us2 night business trip
Very good 8.0
The staff are extremely helpful and friendly. Really appreciate their service and assistance when language barrier is a challenge!
Doreen, ca3 night family trip
Very good 8.0
A pleasant hotel - nice park opposite.
Martin, ca1 night romance trip
Very good 8.0
Two days in Santiago
Location and outside pool area with bar were very nice. Room OK. There are good and bad views available. Room spacious and OK but carpet dirty. Front desk very good. Charges OK
Harold, us2 night romance trip
Very good 8.0
Helpful staff
Great location, lovely breakfast and very helpful staff. Very enjoyable stay thanks!
Vanessa, us4 night trip with friends
Fair 4.0
Poorly maintained
The hotel is in a good location. Breakfast and check-in were both adequate. However the room was not clean. Dirty windows, dirty curtains, hallway not hoovered. The shower was covered in limescale. The bathroom has many repairs which had not been painted over. It looked very unloved and not in keeping with the rest of the room.
Yvette, gb1 night business trip
Very good 8.0
Mercure Hotel stay in February
Service was very friendly and helpful. Room was cleaned and comfortable. My room had a window latch broken and had advised the service desk as soon as I saw it but it was not fixed during my stay. It was a bit annoying as it allowed street noice to be loud whilst you’re sleeping. Some noticeable mould around the bathroom floors. Overall the room was ok and service was very good. Tip: they have a public transport card available if you ask at reception so you may be able to use it for getting around the city area in Santiago.
Jorge, au4 night romance trip
Exceptional 10.0
Good Hotel
Very nice hotel in downtown Santiago. Close to Santa Lucia Hill. Clean, comfortable, and very friendly staff.
THOMAS, ca2 night romance trip

Mercure Santiago Centro - Santiago

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