Quintinha Sao Joao

We arrived the day the fires in Madeira and Funchal were at their worst and the sun was blocked out by a huge plume of thick smoke, the city was being evacuated in certain areas and there were sirens everywhere. However a quick call to the hotel said that everything was OK in their area and not to worry. On arrival the young lady behind the desk was very welcoming and reassuring and promised to keep us up to date with any developments. Due to the craziness outside we decided to not leave the hotel for the next 36 hours and enjoyed the peaceful grounds and friendly staff who kept us updated on the fires. Finally things calmed down and we were able to enjoy the rest of our weeks stay without issue. The hotel, its restaurant and grounds are stunning, very quiet and relaxing and we felt like we were worlds away from our usual lives

Greeted by very friendly staff who explained breakfast times, happy hour in the bar, etc and actually taken to our rooms. The breakfast was very good with a wide choice. We also ate in the hotel in the evenings. The food was always very good. We would stay here again. The only slightly sour note was the cost of the transfer to the airport. The hotel charged 45 euro but the standard fare in a taxi was 30 euro. However, when we queried this, they dropped the charge to 30.

As always a fantastic 2 weeks and will be going back again later in the year.

This was my second stay at this hotel, as before I could not fault the service and willingness of the staff to help. The pleasant nature of the staff contributed greatly to the overall holiday experience. We used the hotel restaurant for our evening meal twice during our 4 day break, again the service was excellent and the quality of the meal was first class. The undercover swimming pool was very useful (it was a bit too cold too cold to use the outside pool).

Friendly and helpful staff