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Protea Hotel Fire & Ice by Marriott Cape Town

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Property amenity
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Room, 2 Single Beds, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Protea Hotel Fire & Ice by Marriott Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property
4-star hotel with outdoor pool, near Long Street

8.0/10 Very good

378 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Beach towels
  • Self parking
  • Pool bar
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Cape Town City Centre
  • Cape Town Cruise Terminal - 14 min drive
  • Table Mountain - 13 min drive
  • Camps Bay Beach - 12 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 22 min drive
  • Cape Town Bellville Station - 19 min drive
  • Cape Town Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Kloof Street House - 6 min walk
  • Vida E Caffè - 5 min walk
  • Unfiltered On Kloof - 5 min walk
  • Pizza Hut Gardens - 4 min walk
  • The Conscious Kitchen - 5 min walk
Map

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

A great choice for a stay in Cape Town, Protea Hotel Fire & Ice by Marriott Cape Town features a rooftop terrace and offers an airport shuttle (available 24 hours) for ZAR 400 per person. Guests can indulge in deep-tissue massages, body wraps or facials, and Fire and Ice Restaurant serves breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

Languages

Afrikaans, English, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 201 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 60 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Beach shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Fire and Ice Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Hotel Bar and Lounge – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 215 per person
  • Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service to the beach, casino and shopping centre is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs ZAR 60 per night
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

Also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott Cape Town offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice by Marriott Cape Town?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Protea Hotel Fire & Ice by Marriott Cape Town?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott Cape Town?
Yes. Self-parking costs ZAR 60 per night. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, an airport shuttle is available. The charge is ZAR 400 per person one-way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott Cape Town?
You can check in from 2:00 PM - 11:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Protea Hotel Fire & Ice by Marriott Cape Town?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (23-min drive) is nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott Cape Town and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and spa services.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, there's an on-site restaurant, Fire and Ice Restaurant.
What's the area around Protea Hotel Fire & Ice by Marriott Cape Town like?
Protea Hotel Fire & Ice by Marriott Cape Town is in Cape Town City Centre, a short 4-minute walk from Long Street and 5 minutes' walk from Kloof Street.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Solo traveller - 4 nights
Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.
Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
I have never net more friendly staff. From Reception, concierge, dining room, bellman etc. All were friendly and helpful. The facility is excellent as well. Tge only draw back us have to take taxi to waterfront where all the activies and resraurants are located.
Angela, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Donald, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Great choice for Cape Town stay
The location is perfect. Close to Kloof Street. Very secure. The rooms were modern and clean. Staff is top notch. Highly recommend
Robert, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Bad service
First morning showers where blocked after that our day two we came back from the hotel at 17:00pm our hotel light was blue showing they must clean our room , we got there the room was not cleaned, we asked about the towels being changed daily they say no u use the same towels until you check out , so disappointed in protea hotel fire and ice
Promy, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

The rooms are very small and crouded
fred, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good friendly staff, had breakfast and the variety was fantastic.... Will definitely be back...
Collin, 3-night trip
Verified Wotif guest review

8/10 Very good

Mfundo, 3-night trip
Verified Expedia guest review