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Majestic City Retreat Hotel

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Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 6 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 10 PM, pool umbrellas, pool loungers
Family Suite | Premium bedding, minibar, in-room safe, desk
Family Suite | Premium bedding, minibar, in-room safe, desk

Overview of Majestic City Retreat Hotel

VIP Access

Majestic City Retreat Hotel

4.0 star property
4-star hotel with spa, near Dubai Creek

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
Mankhool Road, Bur Dubai, Dubai, 122235

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 23 min walk
  • Dubai Cruise Terminal - 29 min walk
  • Gold Souk - 34 min walk
  • BurJuman Mall - 7 min drive
  • Dubai World Trade Centre - 11 min drive
  • City Centre Deira - 14 min drive
  • La Mer - 15 min drive
  • Dubai Aquarium & Underwater Zoo - 13 min drive
  • Dubai Mall - 14 min drive
  • Burj Khalifa - 17 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 18 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 52 min drive
  • Sharaf DG Station - 8 min walk
  • Khalid Bin Al Waleed Station - 18 min walk
  • Al Karama Station - 19 min walk
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Dynasty Chinese Restaurant - 4 min walk
  • Lebanese Village - 6 min walk
  • Claypot - 8 min walk
  • Gazebo Restaurant - 9 min walk
  • Chaat Café - 9 min walk

About this property

Majestic City Retreat Hotel

Placing you within a 15-minute drive of Dubai Mall and Dubai World Trade Centre, Majestic City Retreat Hotel offers an airport shuttle (available 24 hours) for AED 300 per vehicle. You can visit the spa to be pampered with facials or manicures and pedicures, and Elia Restaurant, one of 4 restaurants, serves dinner. Other highlights at this upmarket hotel include 3 bars/lounges, an outdoor pool and a nightclub. Fellow travellers like the pool and helpful staff. The property is only a short walk to public transportation: Sharaf DG Station is 8 minutes away.

Languages

Arabic, English, Filipino, French, Greek, Hindi, Indonesian, Italian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Beach shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Shopping
  • Bike rentals nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Waterskiing nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Arabic
  • English
  • Filipino
  • French
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Elia Restaurant – Overlooking the garden, this diner only serves dinner. Guests can enjoy drinks at the bar.
SUNDOWNERS – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Open daily.
BARRELS SPORTS ARENA – This pub serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 65 for adults and AED 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 300 per vehicle (roundtrip. Maximum occupancy 4)
  • Beach shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 200.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Majestic Tower
Majestic Hotel Tower
Majestic Hotel Tower Dubai
Majestic Tower Dubai
Majestic Tower Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Dubai
Majestic City Retreat
Majestic City Retreat
Majestic City Retreat Hotel Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Hotel Hotel Dubai

Frequently asked questions

Does Majestic City Retreat Hotel offer free cancellation for a full refund?
Yes, Majestic City Retreat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Majestic City Retreat Hotel?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Majestic City Retreat Hotel on 5 December 2022 start from S$118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Majestic City Retreat Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Majestic City Retreat Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Majestic City Retreat Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Majestic City Retreat Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Majestic City Retreat Hotel?
Yes, an airport shuttle is available. The charge is AED 300 per vehicle roundtrip.
What are the check-in and check-out times at Majestic City Retreat Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Majestic City Retreat Hotel and nearby?
Have fun with activities such as cycling, parasailing and waterskiing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Majestic City Retreat Hotel also has 3 bars, a nightclub and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Majestic City Retreat Hotel?
Yes, there are 4 on-site restaurants, featuring garden views. Nearby restaurants include Dynasty Chinese Restaurant (4-min walk), Lebanese Village (6-min walk) and Claypot (8-min walk).
What's the area around Majestic City Retreat Hotel like?
Majestic City Retreat Hotel is in Bur Dubai, a short 8-minute walk from Sharaf DG Station and 13 minutes' walk from BurJuman Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Not the best but ok
Pool is always in the shade so no good if you like sunbathing Nice hotel Ok location Nice staff Breakfast wasn’t the best not much option was mainly curries not great for the English Slow at cleaning tables lots of tables left dirty
Emily, 4-night trip
Verified Hotels.com guest review

6/10 Good

Can do better
I wish they were a little more customer focused than business focused, this hotel will do very well. I had to wait for check in,
Avinash, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Craig, 5-night family trip
Verified Hotels.com guest review

6/10 Good

sonny, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Paras, 4-night trip
Verified Expedia guest review

2/10 Poor

DAVANAND, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Aman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

back again
Like always my stay at Majestic was wonderful. I been coming here for past 15 years, the same building different name. Staff has taken care my employees with utmost professional service. Thank again.
Tavares, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It’s location, to all the overall attractions. The service, staff, front desk was outstanding. As was my room.
Daniel J, 6-night trip
Verified Expedia guest review

8/10 Very good

Abdikadir, 6-night trip
Verified Expedia guest review