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The Rilano Hotel Hamburg

Photo gallery for The Rilano Hotel Hamburg

Hypo-allergenic bedding, minibar, in-room safe, desk
On the beach, beach bar
Suite | View from room
Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Rilano Hotel Hamburg

The Rilano Hotel Hamburg

4.5 star property
Beachfront hotel in Hamburg-Mitte with restaurant, beach bar

8.6/10 Fabulous

475 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bathtub
Map
Hein-Sass-Weg 40, Hamburg, HH, 21129
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Beach bar
  • Room service
  • Spa services
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Hamburg-Mitte
  • Fish Market - 20 min drive
  • Reeperbahn - 20 min drive
  • Volksparkstadion - 30 min drive
  • St. Pauli Piers - 21 min drive
  • Hagenbeck Zoo - 30 min drive
  • Elbe Philharmonic Hall - 35 min drive
  • Miniatur Wunderland - 35 min drive
  • Hamburg City Hall - 36 min drive

Getting around

  • Hamburg Airport (HAM) - 39 min drive
  • Eidelstedt Station - 19 min drive
  • Holstenstraße (Holstenplatz) Bus Stop - 19 min drive
  • Holstenstraße Station - 19 min drive

Restaurants

  • Yachtblick Hamburg - 9 min walk
  • Restaurant Engel - 12 min walk
  • Dübelsbrücker Kajüt - 14 min walk
  • ELV – Das Elb-Restaurant - 19 min walk
  • Dampferimbiss - 19 min walk

About this property

The Rilano Hotel Hamburg

A great choice for a stay in Hamburg, The Rilano Hotel Hamburg features a marina. Guests indulge in spa services, then grab a bite to eat at the restaurant. A beach bar, a health club and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the nice bathrooms and overall property condition.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 11 per night)
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Spa services
  • Marina
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Minibar
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

River View – This bar specialises in German cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 71 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per night

Parking

  • Self-parking costs EUR 11 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Rilano Hamburg
Rilano Hamburg
Rilano Hotel Hamburg
Rilano Hotel
Rilano
Worldhotel The Rilano Hamburg Hotel Hamburg
The Rilano Hotel Hamburg Hotel
The Rilano Hotel Hamburg Hamburg
The Rilano Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does The Rilano Hotel Hamburg offer free cancellation for a full refund?
Yes, The Rilano Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rilano Hotel Hamburg?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at The Rilano Hotel Hamburg on 25 December 2022 start from S$116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rilano Hotel Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Rilano Hotel Hamburg?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Rilano Hotel Hamburg?
Yes. Self-parking costs EUR 11 per night.
What are the check-in and check-out times at The Rilano Hotel Hamburg?
You can check in from 3:00 PM - anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 71 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at The Rilano Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (21-min drive) and Casino Esplanade (23-min drive) are both nearby.
What is there to do at The Rilano Hotel Hamburg and nearby?
Have fun with activities such as hiking, mountain biking and sailing, and practise your swing at the nearby golf course. Enjoy amenities such as a sauna, a health club and a picnic area. The Rilano Hotel Hamburg also has a garden.
Are there restaurants at or near The Rilano Hotel Hamburg?
Yes, there's an on-site restaurant that offers German cuisine. Nearby restaurants include Yachtblick Hamburg (9-min walk), Restaurant Engel (12-min walk) and Dübelsbrücker Kajüt (14-min walk).
What's the area around The Rilano Hotel Hamburg like?
The Rilano Hotel Hamburg is located on the waterfront in Hamburg-Mitte, a short 15-minute walk from Jenischpark. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

Terrible choice overall
Avoid this hotel if possible. Service is terrible, rooms are noisey with poor sound insulation between rooms. Cigarette smoke infiltrates non-smoking rooms. Breakfast is over-priced and unappetizing. It's hard to get to, out of the way and has almost no shops of other places near to purchase basics. During the Covid crisis - everything (spa, bike rental, outside bar, room service) was unavailable "due to Corona". Only plus - it's near to te Airbus factory. But not near to the spotting mound unless you have a car.
3-night trip
Verified Hotels.com guest review

6/10 Good

Ok for an overnight work stay.
The hotel was ok but the pictures were very misleading on the outdoor area!
Brodie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything in good order, really enjoyed the apartment.
1-night family trip
Verified Expedia guest review

8/10 Very good

Late check in was good and pleasent, room service after late check unsufficient
Micael, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Plenty of empty rooms but want to charge extra 30 Euros for riverside room. In the middle of nowhere and hard to get to. Free Shuttle service at meaningless hours from 9pm to 11 pm Fri and Sat. So stingy and only allow one internet device at a time so I had to switch between phone and laptop. Expensive and subpar restaurant. Walking distance to nothing and no other decent restaurants around. 20 Euros for a Holiday Inn style breakfast buffet. Small and dusty rooms. Gym with no equipment. A few friendly staffs. One Euro in room drinks and beer. Free beer for passing up room cleaning but only one voucher per stay. Really? Then I just passed up one of my 2 days. Sorry I am no Greta Thunberg.
Tony, 3-night trip
Verified Orbitz guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay if you are visiting Airbus. Pleasant outlook over the river. Good quality rooms and service.
AndyGB, 1-night business trip
Verified Expedia guest review

8/10 Very good

There are no places to eat or drink other than the hotel. You need to plan your trips into Hamburg accordingly so you don't miss the last ferry to the hotel. Otherwise it's an expensive cab ride. Good breakfast with lots of variety of things to eat. Good bar, but service was slow due to lack of staff.
6-night trip
Verified Expedia guest review

10/10 Exceptional

Wendy, 3-night romance trip
Verified Hotels.com guest review