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The Urban Hotel

Photo gallery for The Urban Hotel

Front of property
Single Room, 1 Queen Bed | Free WiFi, bed sheets
Single Room, 1 Queen Bed | Free WiFi, bed sheets
Family Twin Room | Free WiFi, bed sheets
Single Room, 1 Queen Bed | Free WiFi, bed sheets

Overview of The Urban Hotel

The Urban Hotel

Lusaka hotel with 2 bars/lounges and restaurant

8.6/10 Fabulous

6 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is S$135
Price available on 02/04/2023
35 Lake Rd, Lusaka, Lusaka Province
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Conference centre
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • Corner/local shop
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Flat-screen TV
  • Free self-parking

Room options

About this area

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 45 min drive
  • Airport shuttle (surcharge)


  • Another Mike's Pub - 3 min drive
  • Cappello - 2 min drive
  • High Life Pub - 5 min drive
  • O'Hagans Irish Pub & Grill - 18 min walk
  • El Toro - 3 min drive

About this property

The Urban Hotel

The Urban Hotel offers an airport shuttle (available 24 hours) for USD 25 per person one-way. Guests looking for a bite to eat can visit the restaurant, and the 2 bars/lounges are nice spots to grab a drink at the end of the day.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms


  • Check-in time from 2:00 PM until anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms


  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant

Travelling with children

  • Local/corner shop

Working away

  • 7 meeting rooms
  • Co-working spaces
  • Conference centre


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • ATM/banking
  • Fireplace in reception
  • Banquet hall
  • Reception hall


  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Raised toilet seat
  • Height-adjustable showerheads
  • Roll-in shower
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance


  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • 20 bathrooms
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 10 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 12 costs USD 20 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


<p>Guests can rest easy knowing that there's a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Property registration number 320210033659

Also known as

The Urban Hotel Hotel
The Urban Hotel Lusaka
The Urban Hotel Hotel Lusaka

Frequently asked questions

Does The Urban Hotel offer free cancellation for a full refund?
Yes, The Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Urban Hotel?
As of 28 March 2023, prices found for a 1-night stay for 2 adults at The Urban Hotel on 2 April 2023 start from S$135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Urban Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Urban Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Urban Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Urban Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at The Urban Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at The Urban Hotel and nearby?
The Urban Hotel has 2 bars.
Are there restaurants at or near The Urban Hotel?
Yes, there's an on-site restaurant.
What's the area around The Urban Hotel like?
The Urban Hotel is located a short 12-minute walk from 37d Gallery.







Staff & service




Property conditions & facilities




10/10 Exceptional

Welcoming Staff, Neat clean rooms,Nice Breakfast, Good Location.
Gilbert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff, the restaurant, my room, tye amenities are top notch! Fabulous experience
Verified Expedia guest review

10/10 Exceptional

the property was recently built making it clean
Verified Expedia guest review

8/10 Very good

Good value for money
Great location for me as it is close to work. Very comfortable room and lobby. I had à la carte dinner at the restaurant and really enjoyed the food. Hallway can be a bit noisy (no carpet to absorb the noises).and breakfast buffet (normally opened at 6:30am) wasn't fully displayed until almost 7am.
Eric, 1-night business trip
Verified guest review

8/10 Very good

Chewe, 2-night romance trip
Verified Expedia guest review

6/10 Good

Gøril Elisabeth, 1-night trip
Verified Expedia guest review