Novotel Lisboa

Photo gallery for Novotel Lisboa

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Lisboa

UNESCO Sustainable Travel Pledge

Novotel Lisboa

4.0 star property
4-star hotel with 2 restaurants, near Gulbenkian Museum

8.2/10 Very good

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lisbon City Center
  • Gulbenkian Museum - 10 min walk
  • Marquis of Pombal Square - 25 min walk
  • University of Lisbon - 31 min walk
  • Botanical Garden - 40 min walk
  • Rossio Square - 42 min walk
  • Entrecampos - 1 min drive
  • El Corte Ingles Mall - 1 min drive
  • Liberty Avenue - 2 min drive
  • Amoreiras Shopping Center - 3 min drive
  • Edward VII Park - 4 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 13 min drive
  • Cascais (CAT) - 22 min drive
  • Sete Rios Station - 9 min walk
  • Campolide Station - 16 min walk
  • Entrecampos Station - 24 min walk
  • Praca de Espanha Station - 6 min walk
  • Sao Sebastiao Station - 11 min walk
  • Jardim Zoologico Station - 13 min walk

About this property

Novotel Lisboa

Just 4.6 mi (7.4 km) from the airport, Novotel Lisboa puts you within a 15-minute drive of Jerónimos Monastery and Rossio Square. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at A BICICLETA, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a terrace are other highlights at this upscale hotel. Fellow travelers like that it's just a short walk to public transportation: Praca de Espanha Station is 6 minutes away and Sao Sebastiao Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 249 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 44 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Playground
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 26-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 for adults and EUR 13 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 15:
  • Swimming pool

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 29 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 11 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from April to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

worst WIFI we have ever experienced in a hotel. We could barely use it in the room. We arrived quite late at night and ordered food from the restaurant down stairs to eat in the room. After we brought the food up, we found that they put melted cheese on our son's burger even though we told them no cheese as he is allergic to dairy. We couldn't get it changed because it was already very late and the restaurant was closed.
Christine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I came with my children from the US for vacation. Now that I am familiar with the area I would stay here again. For families with small ones, there is an indoor and outdoor playground as well as a kiddie pooI. The zoo is a 10 min walk and my kids loved it. I liked the security of needing a room card to go up to the guest floors. There were some small repairs/updates needed in our room (broken fridge, bathroom lights were cracked and a celing tile in the shower was turning brown) but overall extremely clean. The restaurant food was delicious! There is plenty of seating to either have a meal or sit on a couch to have drinks from the bar. There are also some very nice parks nearby to take a walk or jog. The hotel is in a very quiet part of Lisbon that I personally liked. If you want to see the more touristy parts, it is less than a 10 euro taxi drive away from central Lisbon. Also the metro or bus is easy to to take there. I would like to suggest that the hotel provide brochures of things to do in the area and how to get around (tours, museums, transportation). It would have been nice to see some options either in my room or in the lobby. The staff is very busy but they were kind and helpful when I had questions about the area.
View from our room
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Claire, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet lication
Good location in quiet business district just out of city centre and handy for metro system Hotel of a good standard with bilingual staff on reception and bar. Didn’t use outside pool but food and drinks good and reasonably priced
David, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ardderchog!
Ardderchog! Great welcome, pool, breakfast, shower, location! Happy atmosphere, friendly staff. Great holiday! Diolch/obrigada!
STEPHEN, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Overall our stay was very good & I would recommend the hotel. The buffet breakfast was excellent, the room was clean and all the staff were friendly and professional. The hotel was ideally located for us. Unfortunately the pool wasn't open at this time.
Yvonne, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Simply not worth the $100 price tag. Dirty , old carpets, uncomfortable bed, non functional WiFi. Overall felt like a $40 dingy hotel in the US.
Peter, 1-night family trip
Verified Expedia guest review

6/10 Good

Dinesh Kumar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Over all decent. It does feel dated and tired in certain places and it's far from the metro, so was a trek to get around. Also the safe was broken when we arrived and had to request it to get fixed a few times. The food at the restaurant was not good and it wasn't just one dish but everything we ordered and everyone in my group felt the same way. We felt like we were taken. Otherwise it was a good property and provided good value.
Kevin, 4-night family trip
Verified Expedia guest review

8/10 Very good

Overall, the stay at Novotel was very good.
Razana, 1-night trip with friends
Verified Hotels.com guest review