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citizenM London Victoria Station

4.0 star property
Property with restaurant, near Buckingham Palace

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citizenM London Victoria Station

Photo gallery for citizenM London Victoria Station

Interior
Exterior
Property amenity
Breakfast, lunch and dinner served
Interior

Overview of citizenM London Victoria Station

9.4

Exceptional

Property highlights

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
Main amenities
  • 226 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)

Room options

King Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In London City Centre
  • Buckingham Palace - 11 min walk
  • Westminster Abbey - 15 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 26 min walk
  • Piccadilly Circus - 26 min walk
  • London Eye - 28 min walk
  • Leicester Square - 29 min walk
  • Marble Arch - 31 min walk
  • Oxford Street - 31 min walk

Getting around

  • Heathrow Airport (LHR) - 43 min drive
  • London (LCY-London City) - 44 min drive
  • London (LTN-Luton) - 71 min drive
  • London (STN-Stansted) - 76 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London (SEN-Southend) - 86 min drive
  • London Victoria Rail Station - 3 min walk
  • London (ZEP-Victoria Train Station) - 3 min walk
  • Vauxhall Station - 20 min walk
  • Victoria Underground Station - 3 min walk
  • St. James's Park Underground Station - 10 min walk
  • Pimlico Underground Station - 12 min walk

Restaurants

  • Hermanos Colombian Coffee Roasters - 3 min walk
  • McDonald's - 5 min walk
  • The Beer House - 3 min walk
  • The Willow Walk - 2 min walk
  • LEON Victoria Station - 4 min walk

About this property

citizenM London Victoria Station

At citizenM London Victoria Station, you'll be a short five-minute drive from Buckingham Palace and Big Ben. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit CanteenM, which serves breakfast, lunch and dinner. Rooms at this upmarket property offer nice touches such as iPads, iPod docks and pillowtop beds with premium bedding. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.

Languages

English

Sustainability

Sustainability practices

Solar energy
Wind energy
Double-glazed windows
Energy-saving switches
Housekeeping on request
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an access code

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered plug sockets in bathroom
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station LONDON
citizenM London Victoria Station Property
citizenM London Victoria Station Property LONDON

Frequently asked questions

Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no on-site parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travellers say that the area is walkable and good for families.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Compact but complete
Great hotel with all necessary amenities. Compact rooms but very well designed so they don't feel small. Very modern decor and facilities such as the room controls via tablet. All staff very friendly. No tea/coffee facilities in the room but we didn't mind that and knew before we went.
Deborah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dany, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

peder, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Everything was great except our room we booked a king standard and we’re placed in a handicap room. Where there was only one side of the bed to enter and exit. Which meant my friend who slept next to the had to climb over me to get up to use the restroom during the night which woke me up.
Julie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean, Compact, Digital
Great location very close to Victoria Station, easily walkable to Buckingham, Westminster, shopping and more. Friendly staff who spoke multiple languages, good room cleaning (you need to specifically request cleanings on shorter stays) and amenities. Comfortable bedding and excellent blackout shades (I struggle with any light while sleeping). Bar and restaurant in lobby with small but appealing menu. Unfortunately they seem to run out of some dishes, so order early or check out convenient nearby restaurants and takeaways.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beatrix, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend. Amazing staff regardless of shift and facilities second to none on a small square footage.Excellent location close to Victoria Station and Market Hall
John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stanley, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient and fun
Loved the self check in and check out
1-night trip
Verified Hotels.com guest review