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east Hotel Hamburg

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Overview of east Hotel Hamburg

east Hotel Hamburg

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Reeperbahn

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre
  • Business centre
For families
  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Saint Pauli
  • Reeperbahn - 1 min walk
  • Miniatur Wunderland - 25 min walk
  • Elbe Philharmonic Hall - 25 min walk
  • St. Pauli Piers - 2 min drive
  • St. Michaelis Church - 2 min drive
  • Hamburg City Hall - 7 min drive
  • Fish Market - 11 min drive
  • Hamburg Messe and Congress - 8 min drive
  • Hagenbeck Zoo - 9 min drive
  • Volksparkstadion - 18 min drive

Getting around

  • Hamburg Airport (HAM) - 29 min drive
  • Sternschanze Station - 20 min walk
  • Holstenstraße (Holstenplatz) Bus Stop - 25 min walk
  • Holstenstraße Station - 26 min walk
  • St. Pauli U-Bahn - 4 min walk
  • Reeperbahn S-Bahn - 8 min walk
  • Landungsbrücken Station - 11 min walk

Restaurants

  • Pyjama Bar - 3 min walk
  • East Restaurant - 1 min walk
  • Mexiko Strasse Taqueria - 2 min walk
  • Domschänke - 3 min walk
  • Han-Mi Koreanisches Restaurant - 3 min walk
Map

About this property

east Hotel Hamburg

At east Hotel Hamburg, you'll be within a 10-minute drive of Reeperbahn and Hagenbeck Zoo. Guests can indulge in spa services at the spa, and sushi is served at East Restaurant, which is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness centre and a sauna. Fellow travellers say good things about the helpful staff and bar. The property is only a short walk to public transportation: St. Pauli U-Bahn is 4 minutes and Reeperbahn S-Bahn is 8 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (EUR 25 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Sailing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • German

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, body & soul. The spa is equipped with a sauna. The spa is open daily.

Dining

East Restaurant – This restaurant specialises in sushi and serves breakfast and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Covered self-parking costs EUR 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does east Hotel Hamburg offer free cancellation for a full refund?
Yes, east Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at east Hotel Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at east Hotel Hamburg?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per day.
Is parking offered on site at east Hotel Hamburg?
Yes. Self-parking costs EUR 25 per day. Electric car charging is available.
What are the check-in and check-out times at east Hotel Hamburg?
You can check in from 4 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at east Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (5-min walk) and Casino Esplanade (3-min drive) are both nearby.
What is there to do at east Hotel Hamburg and nearby?
Have fun with nearby activities such as cycling and sailing, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. East Hotel Hamburg also has a fitness centre and a garden.
Are there restaurants at or near east Hotel Hamburg?
Yes, East Restaurant offers sushi.
What's the area around east Hotel Hamburg like?
East Hotel Hamburg is in Saint Pauli, a short 4-minute walk from St. Pauli U-Bahn and 4 minutes' walk from Operettenhaus.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

The room was ready before noon, which for overseas travelers is a great feature due to lack of sleep and jet lag. Check in easy. The property needs some updating and some decorative elements are heavy and out of fashion.
Giorgio, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

All of the staff I encountered were friendly, and check-in/out were done efficiently. Room was a good size and design was unique throughout the property. Location is convenient with a short walk to the U-bahn Reeperbahn.
Benjamin, 1-night trip
Verified Expedia guest review

8/10 Very good

Good hotel, bad restaurant.
Hotel is great, great rooms and great location. Restaurant is not good at all in fact it is worse then that it is rubbish and to be avoided. Fortunately lots a good places to eat close by.
Craig, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Rasmus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jalel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels in whole Europe
Its spacious, comfortable, beautifully designed and in great location.. perfect value to price
Saad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jalel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fortis, 3-night business trip
Verified Hotels.com guest review